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lost kraken clubFollow

#1 Aug 10 2012 at 9:55 AM Rating: Decent
4 posts
over a year ago i lost a kraken club in my bazarr. this was to no fault of my own. i listed the club in my bazarr for 70 million gil and it sold for 0 gil. i called a gm at that point. the gm told me nothing could be done because it was a bazarr issue. this happened to me again a few weeks later. upon exiting my moghouse to ru'an gardens my bazarr icon didnt load yet players could make purchases. i called a GM and they AGREED that somthing was wrong and that they would submit my complaint and it would be investigated. they also told me i would be contacted about the issue. over 1 year, countless gm calls, phone calls to support, emails to anyone that would listen and i have yet to hear anything from anyone. i recently made a gm call about this issue. the senior gm i talked to had disapointing news. MY COMPLAINT HAD NOT YET BEEN SUBMITTED OR REVIEWED. i am not some nut that wants something for free. i am an honest player that has never used 3rd party ap's or bought/sold gil. i love to play ffxi and the people that play it. i am outraged at this lack of service. i hope nothing like this has happened or happens to any of the good players of ffxi. i have had many players call me a liar and that this did not happen. IT DID HAPPEN AND CAN HAPPEN TO YOU!!! if anything like this has happened to you please report it.
#2 Aug 11 2012 at 3:15 PM Rating: Decent
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3,141 posts
Maybe try reporting it on the official forums.

http://forum.square-enix.com/ffxi/forum.php
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#3 Aug 11 2012 at 3:37 PM Rating: Decent
4 posts
Oh I have. I have reported this to many venues. And yet nothing other than the typical standard replies.
#4 Sep 11 2012 at 11:16 AM Rating: Decent
4 posts
So after over a year of complaints i have finally recieved an answer from SE. "Its not our fault and we wont do anything to help you" Sound familiar? They did however tell me that my initial complaint had been lost in translation from japanese to english. And that the only way i recieved any reply was by me pitching a fit in spam in port jueno and getting thrown in GM jail. Yes people even in a game it takes going to jail to get a reaction from the powers that be. Remember this when you have a problem in game.You have to,by my experience, yell and go to jail to get noticed by the SE team. If you get any sort of recourse it will only be "we are sorry but its not our fault". Nice to know if i have a probelm an apology is all thats due, I wonder if thats all thats due when we dont pay our bills to play. O I'm sorry i didnt pay you this month that will do right ? I can keep playing correct?
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