Looking at your account, it appears that premium expired and was unable to rebill to renew on October 15th. This is usually related to the card having expired. You ordered premium last on Saturday October 13th 2012. You should be able to enter an updated card and purchase premium again if you like. If it gives you any trouble feel free to post here or PM me, or e-mail email@example.com
I'm sorry the e-mail you sent to was unable to respond to you. Which e-mail address did you send your initial questionto? I'll check with whoever manages that one to see if they are recieving e-mails.