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help@zam.com fails permanentlyFollow

#1 Oct 21 2013 at 10:45 PM Rating: Decent
2 posts
I tried sending an email to help@zam.com and it failed permanently. I have a serious problem with a site that you guys manage.

Delivery to the following recipient failed permanently:

help@zam.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain zam.com by mx1.emailsrvr.com. [173.203.2.36].

The error that the other server returned was:
550 5.7.1 <help@zam.com>: Relay access denied.

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:message-id:subject:from:to:content-type;
bh=72/XMPk1iSqqTVUZiRyGx+ROHbM5nRkNjp449bTY+AA=;
b=tRlYE9PuPZrGbXChcr+n12zw1niEKOVoVwCHbY8qARQdfLsMfUTY6LXU9I5LYY3h0I
s4MUyIHRi/T2BYJFpuZDKRXEHqA11KwXFTV2rieQi8dcqb5PiqhKVUs1cWFRL1aVcH1p
0TUWGPS1Ymu0GTqZUDO504PEJNRoLbAD264guw8+vAjS3ln6IwjZmdgLjf94xprLjgFL
mlCtGhHS4LYxs4SJ6iCIYfwMYbzsvCsw2TsFjK+2LOunrmQew4H3/Y1bjq8dOPPiP6VZ
GNeQppJroKUQvBoXUM6PFRsJqmgx8k+T/nUQeu7IEEfaSvdVTiIP18WihQcgmn471BFo
Xr6A==
MIME-Version: 1.0
X-Received: by 10.220.105.199 with SMTP id u7mr13465452vco.1.1382416712099;
Mon, 21 Oct 2013 21:38:32 -0700 (PDT)
Received: by 10.52.103.70 with HTTP; Mon, 21 Oct 2013 21:38:32 -0700 (PDT)
Date: Mon, 21 Oct 2013 23:38:32 -0500
Message-ID: <CAAw3Kp_-7oJVxZVj2KKgz=EbE36tQdskcVkE=Tztsq8dydqt8g@mail.gmail.com>
To: help@zam.com
Content-Type: multipart/alternative; boundary=047d7b343eca0e6d3304e94cf93b


Edited, Oct 22nd 2013 12:46am by skullriot

Edited, Oct 22nd 2013 12:46am by skullriot
#2 Oct 22 2013 at 12:20 AM Rating: Excellent
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29,905 posts
Google uses RBL blacklists. Emailsvr.com often ends up on them because people spam. relay access denied means the inbound mail server wouldn't take a relayed message from your mailserver for whatever reason.

Whats the site problem? I may not be able to resolve it, but i can probably point the issue in the direction of the people who can.
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