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Lucy item updater not working?Follow

#1 Dec 20 2012 at 10:14 AM Rating: Good
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I have it running 24/7 and even when I click on items that are not in the database, or items that need to be updated, it never requests or sends the data. It sees the item and decides to not request it. Any idea what's up?
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#2 Jan 14 2013 at 3:09 PM Rating: Excellent
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qxx wrote:
I have it running 24/7 and even when I click on items that are not in the database, or items that need to be updated, it never requests or sends the data. It sees the item and decides to not request it. Any idea what's up?


In order for it to pick up updates (for example, after the EQ servers go down for a patch), you must quit out of Item Collector and restart it. It's a good idea to do this periodically in general in case any other bugs have been fixed.
#3 Jan 17 2013 at 9:38 PM Rating: Decent
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I just installed the item collector today, and I am having the same problem.
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#4 Jan 17 2013 at 9:39 PM Rating: Excellent
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innania wrote:
I just installed the item collector today, and I am having the same problem.


Please copy the logs including error messages and email them to us at eqteam@allakhazam.com. Make sure to include relevant system information such as "Windows 7, Home Edition, 64-bit."
#5 Jan 17 2013 at 9:55 PM Rating: Decent
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Done.
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#6 Jan 20 2013 at 9:45 PM Rating: Excellent
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innania wrote:
Done.


Please try again. I don't think it came through.
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