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Wowhead - Cahce issuesFollow

#1 Sep 04 2012 at 11:06 PM Rating: Decent
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I have been having problems with WoWhead rendering pages correctly. I can see all ads, but none of the menus or the page content.

I have experienced this at home on 2 PCs using IE9, Chrome and Firefox and clearing the cache each time I access Wowhead fixes the problem on all browsers. The PCs are running Windows 7 64 bit and Windows Vista 32 bit OS but both are using MS Security Essentials. Chrome has a flashblock but I allow wowhead to display flash. Firefox and IE are used simply for testing issues with websites and therefore are plugin free.

I also have this on my work laptop both from home and the office again using all 3 browsers. I am restricted a bit at work because there is an adblock on the domain that cannot be disabled but clearing cache on IE8 resolves the issue but using Chrome and Firefox the problem persists.

I have used Wowhead for 4-5 years without issue and nothing has changed at my end for the past 12 months.

What can I do to resolve?
#2 Sep 04 2012 at 11:31 PM Rating: Decent
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Seems CTRL & F5 has fixed this. But why after all this time am I having to do this on all computers I use? Nothing has changed on all 3 PCs I use that would cause such errors as this.
#3 Sep 05 2012 at 5:55 PM Rating: Excellent
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What likely happened is that something was coded incorrectly on wowhead, due to an error, or a server glitch, at a time you happened to view the page with all computers (suggesting it was a glitch for longer than just a few seconds) The page cached the bad version, or recached it at whatever interval you have set, and happened to unfortunatly use get the bad cache, which remained intact until you flushed it. The other possibility is that the cache you downloaded was fine, but your hard drive isn't. If your drive is experiancing errors due to impending hardware failure (drives last on average 5 years) or some unwanted program doing unfortunate things to your machine, the cache is one of the first things that gets corrupted since that particular drive segment is visited so often due to page loads, refreshes, etc. You may want to consider downloading the free "speedfan" utility and looking at the S.M.A.R.T error section for your main drive to see how healthy your drive is to eliminate that as a suspect if nothing else.
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#4 Oct 05 2012 at 7:40 AM Rating: Decent
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I even try to use some new browsers (qupzilla 1.3.5 based on WebKit) and portable versions of browsers (Opera 11.62) with same result - i still cannot use wowhead.com

here are screenshots of pages (main page, news page and forum topic page 207063, clicked from news page

http://imageshack.us/g/1/9795376/

Edited, Oct 5th 2012 9:50am by halfhuman
#5 Oct 05 2012 at 8:16 AM Rating: Decent
8 posts
answered in http://www.zam.com/forum.html?forum=21&mid=134944196385408134 too
Lol, I come to check version of chrome and see wowhead working!!
Tested in firefox, ie8, opera, qupzilla - working too.
Looks like they fixed problem.
#6 Oct 08 2012 at 6:19 PM Rating: Decent
7 posts
I have got this problem again.

Once more the issue is affecting all my installed browsers IE, Firefow and Chrome. 3 PCs with 3 OSs Win7 64, Win7 32 and Vista 32 and on 2 different ISP connections.

Clearing cache, forcing cache clear by CTRL+F5 has failed and setting network.http.sendRefererHeader to 2 on FF also failed.
#7 Oct 08 2012 at 6:25 PM Rating: Decent
7 posts
Seems to have got fixed in last 5 mins. Nothing changed at my end so I guess this is a site issue
#8 Oct 09 2012 at 5:45 AM Rating: Decent
8 posts
not working now again
it's start to annoying me
can anyone suggest similar database?

Edited, Oct 9th 2012 7:51am by halfhuman
#9 Oct 09 2012 at 8:04 AM Rating: Excellent
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The only thing consistant about this appears to be that it is only happening to people in certian geographic locations. Possibly related to the advertising being displayed? All I know is so far there has been difficulty duplicating it on the wowhead people side of things.
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#10 Oct 09 2012 at 8:48 AM Rating: Decent
7 posts
More info that may help.
Chrome: http://a.yfrog.com/img532/31/5jloxb.jpg
IE: http://a.yfrog.com/img616/7789/a8qjtq.jpg
Firefox: http://a.yfrog.com/img532/7131/ra4ya.jpg

I am based in the UK and all previous fix resolutions have been tried and failed clearing cache, CTRL+F5, reboot routers, different PCs (x3), different OS (x3) different ISPs (x2).
#11 Oct 09 2012 at 9:07 AM Rating: Decent
7 posts
And now all is good again, which does seem to suggest something temporary on the site that breaks it which the diagnosis of regional advertising seems to fit rather well. Annoying as that is I guess there is no workable fix beyond me moving or the site going subscription based to allow it to be ad-free.
#12 Oct 09 2012 at 9:22 AM Rating: Decent
1 post
I've been having this problem too since last night. Site doesn't work in IE, FF, or Chrome. Disabled all browser addons. Deleted cache/cookies/history in all 3 browsers multiple times. Restarted computer multiple times. My computer is brand new and has no HDD problems.

This is getting REALLY irritating. I would be using a competitor's website if there were such a thing. FIX IT!!!
#13 Oct 09 2012 at 9:54 AM Rating: Decent
2 posts
I have this problem aswell. Tried Firefox, Chrome and IE to no avail.
I live in Sweden

Please fix this quickly!
#14 Oct 09 2012 at 10:32 AM Rating: Decent
1 post
Dread Lörd Kaolian wrote:
The only thing consistant about this appears to be that it is only happening to people in certian geographic locations. Possibly related to the advertising being displayed? All I know is so far there has been difficulty duplicating it on the wowhead people side of things.


LOL sure, blame it on the people with add block. What about people who access it with zero addons installed? Nice try. If I could get a garauntee that wowhead wont display any more pop out adds then I might consider disabling add block but I'm not really interested in **** with that EVER again, so i'd rather just not see them at all, I never clicked on them in the past any ways.

The problem is definitely on wowhead's side. Used to be that clearing all saved browser data would fix it, but that doesn't seem to work any more.

I tried accessing it from my phone (LOL no add block there buddy) and it still didn't work right.
#15 Oct 09 2012 at 11:15 AM Rating: Decent
2 posts
Muezick wrote:
LOL sure, blame it on the people with add block. What about people who access it with zero addons installed? Nice try. If I could get a garauntee that wowhead wont display any more pop out adds then I might consider disabling add block but I'm not really interested in **** with that EVER again, so i'd rather just not see them at all, I never clicked on them in the past any ways.

The problem is definitely on wowhead's side. Used to be that clearing all saved browser data would fix it, but that doesn't seem to work any more.

I tried accessing it from my phone (LOL no add block there buddy) and it still didn't work right.


That attitude isn't really helpful at all. He isn't even pointing out adblock as the culprit. Besides it wouldn't make sense as people are having issues with different browsers on different computers. Also if you want to use adblock it's your choice but you should know that they get paid for views, so the argument that "I never click on them anyways" is just wrong and stupid.
#16 Oct 09 2012 at 12:56 PM Rating: Decent
It can't be the advertising as I am a premium user and don't get ad's. And it still doesn't work for me. Annoying as heck.
#17 Oct 09 2012 at 1:01 PM Rating: Decent
#18 Oct 09 2012 at 3:01 PM Rating: Decent
And this is from running the debug in IE 10..

SCRIPT5009: 'Markup' is undefined
www.wowhead.com, line 85 character 1
SCRIPT5009: 'Markup' is undefined
www.wowhead.com, line 99 character 1
HTML1509: Unmatched end tag.
www.wowhead.com, line 108 character 1
SCRIPT5009: 'PageTemplate' is undefined
www.wowhead.com, line 109 character 1
SCRIPT5009: 'g_trackEvent' is undefined
www.wowhead.com, line 134 character 9
SCRIPT5009: 'Menu' is undefined
home.js, line 1 character 30


Can someone pass along the errors to wowhead as I can't click a single link there. Not even feedback is a normal link. It uses javascript aswell. And all their javascript is fuxored for me atm.
#19 Oct 09 2012 at 6:11 PM Rating: Decent
1 post
I am getting a certificate warning also when first opening the WoWHead site...
#20 Oct 09 2012 at 7:38 PM Rating: Excellent
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I've passed a link to this thread on to the Wowhead people. hopefully they can take it from there. For what its worth, I cannot reproduce the issue on this end.
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#21 Oct 05 2012 at 7:26 AM Rating: Decent
1 post
Hello There!

I've a similar problem, It worked perfectly until yesterday night, now it isn't. I've cleared the cache and everything and using chrome debugger I can see the following errors:

Uncaught ReferenceError: g_trackEvent is not defined http://www.wowhead.com/:57
Uncaught ReferenceError: g_trackEvent is not defined http://www.wowhead.com/:63
Uncaught ReferenceError: Markup is not defined http://www.wowhead.com/:88
Uncaught ReferenceError: Markup is not defined http://www.wowhead.com/:102
Uncaught ReferenceError: PageTemplate is not defined http://www.wowhead.com/:112
Uncaught ReferenceError: Menu is not defined

For example, I cannot see the menu to navigate thru the webpage, also if I try to do it from google (doing a search and then adding wowhead to find the item) I see the same error. This happen on firefox and Chrome (both on latest stable version).

Edit:

Forgot to mention I've tryed with and without anykind of addon installed and neither clearing the cache or using ctrl+f5 works

Edited, Oct 5th 2012 9:27am by Estampado
#22 Oct 10 2012 at 2:04 AM Rating: Decent
8 posts
now working again (just checked)
#23 Oct 10 2012 at 3:06 AM Rating: Decent
8 posts
some times later i can see only quest text, rewards , but other fields was empty (related with comment inside, quick facts, screenshots and video), some time later with all browsers excluding firefox start show me normal page
i can see normal page only when I clean cache and reload browser (clean cache, close and open again, only cleaning cache is not helped me)
#24 Oct 10 2012 at 6:01 AM Rating: Good
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Neither wowhead nor alla are loading right for me. I've tried multiple computers, Control+F5, multiple browsers, and to the best of my ability even multiple ISPs. Unless we've seen a dramatic increase in posters from China, this one isn't a Great Firewall problem -- it is something on the ZAM side. It would be greatly appreciated if this could be resolved. :)
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#25 Nov 05 2012 at 11:22 AM Rating: Decent
1 post
Hey Guys,

I still have this problem with all my browsers. Everything is working if I open it with my smartphone but no success on my pc. already tried clearing cache cookies. all addons disabled and even reinstalled the browser.

torhead thottbot are working fine for me though.
#26 Mar 02 2013 at 2:24 AM Rating: Decent
2 posts
Hello There!

Now I've a similar problem, It worked perfectly, now it isn't. I've cleared the cache and everything and using chrome debugger I can see the following errors:

Uncaught ReferenceError: g_trackEvent is not defined http://www.wowhead.com/:57
Uncaught ReferenceError: g_trackEvent is not defined http://www.wowhead.com/:63
Uncaught ReferenceError: Markup is not defined http://www.wowhead.com/:88
Uncaught ReferenceError: Markup is not defined http://www.wowhead.com/:102
Uncaught ReferenceError: PageTemplate is not defined http://www.wowhead.com/:112
Uncaught ReferenceError: Menu is not defined

For example, I cannot see the menu to navigate thru the webpage, also if I try to do it from google (doing a search and then adding wowhead to find the item) I see the same error. This happen on Firefox19 and IE9 (both on latest stable version).

I've tryed with and without anykind of addon installed and neither clearing the cache or using ctrl+f5 works

I live in Nuremburg/Germany
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