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GW2 DB - A local account matching the unified login...Follow

#1 Aug 26 2012 at 6:32 AM Rating: Decent
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... could not be found.

I'm trying to login with my wowhead account (e-mail/pass) to guildhead and I get this error
"A local account matching the unified login could not be found."

When I first logged in to this site (zam.com) I got a nickname selection, where it was said I can use my guildhead nickname (ReplicaOfKzD). So, this basically means, I just can't access my account with guildhead, though it actually exists. I can't login with the nickname either, only e-mail is accepted.

I didn't find any usefull information with the search or google. Only found a few old threads on mmo-champoins with the same issue on torhead, but no solutions were suggesteed.

Hope for any help, I just don't like creating millions of accounts if it's possible to have just one.
#2 Aug 27 2012 at 11:35 AM Rating: Excellent
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I passed this along to the folks who deal with the login side. I know we had some issues in testing, but - AFAIK - they were all fixed by launch. Sorry about that!
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#3 Aug 27 2012 at 11:47 AM Rating: Excellent
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Replica - try resetting your pw on ZAM/Wowhead and then trying again. If that doesn't work, email feedback@guildhead.com and we'll work with you to resolve it.
#4 Aug 28 2012 at 12:12 PM Rating: Decent
2 posts
Wrote an e-mail to feedback. It appeared that my e-mail address was somehow case-sensitive.
So typing Email@domain.com instead of email@domain.com worked.

Thanks again for help. I'll leave this information here for the future, in case someone will google it.

Edited, Aug 28th 2012 2:16pm by ReplicaOfKzD
#5 Aug 29 2012 at 7:46 AM Rating: Excellent
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That's great to know ReplicaOfKzD! Thanks!
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