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I think I made a mistake when I upgraded...Follow

#1 Mar 13 2011 at 7:21 PM Rating: Decent
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When I paid over PayPal, and it asked for my username, I removed the |WH after my username, because I've never created a username with |WH after it.

After receiving my receipt from PayPal, I still cannot activate the premium functions.

Bloops.

Help!
#2 Mar 14 2011 at 7:43 AM Rating: Good
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PayPal purchases have to be manually activated by the Zam staff. Try contacting Darqflame.
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#3 Mar 14 2011 at 8:03 AM Rating: Excellent
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Kastigir wrote:
PayPal purchases have to be manually activated by the Zam staff. Try contacting Darqflame.


That was changed over a year ago to be automated, finally.
#4 Mar 14 2011 at 10:52 AM Rating: Excellent
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Please contact accounts@allakhazam.com with:

* User account name and email on Allakhazam.com or ZAM.com
* User account name and email on (other site here if applicable)
* PayPal transaction ID number
* Forward a copy of the receipt if you received one
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#5 Mar 14 2011 at 1:00 PM Rating: Decent
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Done, and done!

Thank you for your attention to this matter!

Jaldy
#6 Mar 14 2011 at 1:35 PM Rating: Good
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Nizdaar wrote:
Kastigir wrote:
PayPal purchases have to be manually activated by the Zam staff. Try contacting Darqflame.


That was changed over a year ago to be automated, finally.

I must've missed that memo.
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People don't like to be meddled with. We tell them what to do, what to think, don't run, don't walk. We're in their homes and in their heads and we haven't the right. We're meddlesome. ~River Tam

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#7 Mar 15 2011 at 9:11 AM Rating: Decent
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Still no answer. I hope they get to my issue soon...I'm getting so tired of opening 5 tabs in WoWhead and listening to 5 stupid video ads.
#8 Mar 15 2011 at 12:55 PM Rating: Good
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Wait, so the |WH tag means they're Wowhead users or what? Do I get a shiny |Akz tag if I post over there? Smiley: eek

I just thought they were from some clan/guild/league called WH.
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#9 Mar 15 2011 at 6:40 PM Rating: Excellent
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Mazra wrote:
Wait, so the |WH tag means they're Wowhead users or what? Do I get a shiny |Akz tag if I post over there? Smiley: eek

I just thought they were from some clan/guild/league called WH.

Not necessarily. It really only indicates that the user signed up for Premium on Wowhead. Some premium Wowhead users (like me) don't have the tag because they linked their already-existing premium subscriptions on ZAM to their Wowhead accounts.

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After a horrific accident involving a radioactive housecat, Davejohnsan becomes “THE CAT YODALER!” By day, mild mannered veterinary supplies salesmen, but by night, daemon feline scourge of the swiss alps! Swiss cheese production falls sharply in the first quarter as lack of sleep slowly drives everyone in Switzerland insane
#10 Mar 15 2011 at 11:04 PM Rating: Excellent
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Jaldy|WH wrote:
Still no answer. I hope they get to my issue soon...I'm getting so tired of opening 5 tabs in WoWhead and listening to 5 stupid video ads.


I show premium status on your account here at least as of now. Not sure when it was applied but you should be able to link your premium account here with Wowhead now. If it still ins't showing up over there, let us know and I'll see if I can't dig up the linking proceedure. A better way of linking the accounts is in the works.
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#11 Mar 16 2011 at 12:30 AM Rating: Decent
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All done! AD FREE FOR 1 YEAR, HOORAY!!!!

Thanks!
#12 Mar 16 2011 at 4:38 PM Rating: Good
Jaldy|WH wrote:
All done! AD FREE FOR 1 YEAR, HOORAY!!!!

Thanks!
Thanks for supporting zam. Now, get urself an avatar, and post some smilies.
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Edited, Mar 21st 2011 2:14pm by Darqflame Lock Thread: Because Lubriderm is silly... ~ de geso

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#13 Mar 18 2011 at 12:47 AM Rating: Decent
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Not sure if the premium services are down or not, but when I visit WoWhead, it says that my premium status is inactive. If I click update, it still says inactive. I tried re-linking by visiting the premium account page, and it says I already have one.
#14 Mar 18 2011 at 12:56 AM Rating: Excellent
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Jaldy|WH wrote:
Not sure if the premium services are down or not, but when I visit WoWhead, it says that my premium status is inactive. If I click update, it still says inactive. I tried re-linking by visiting the premium account page, and it says I already have one.


It's actually an issue with the login system. Log out and log back in to your account, and that should fix it.

Edited, Mar 17th 2011 11:57pm by Davejohnsan
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Kaolian wrote:
After a horrific accident involving a radioactive housecat, Davejohnsan becomes “THE CAT YODALER!” By day, mild mannered veterinary supplies salesmen, but by night, daemon feline scourge of the swiss alps! Swiss cheese production falls sharply in the first quarter as lack of sleep slowly drives everyone in Switzerland insane
#15 Mar 21 2011 at 1:18 PM Rating: Excellent
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Jaldy, did you get your premium back?
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