Forum Settings
       
This thread is locked

How do I cancel my premium? (was forum=28)Follow

#1 Feb 03 2011 at 4:32 PM Rating: Decent
I am trying to cancel my premium ZAM account and I can't seem to find it anywhere in my account page. Can anyone possibly direct me towards where it may be please?

Thanks in advance

Edited, Feb 3rd 2011 11:10pm by Darqflame Lock Thread: completed
#2 Feb 03 2011 at 4:37 PM Rating: Good
Gave Up The D
Avatar
*****
12,281 posts
Select "Account Settings" on your account screen and turn the "Auto-Renew" option at the bottom of the list off.

Edited, Feb 3rd 2011 5:37pm by Shaowstrike
____________________________
Shaowstrike (Retired - FFXI)
91PUP/BLM 86SMN/BST 76DRK
Cooking/Fishing 100


"We don't just borrow words; on occasion, English has pursued other languages down alleyways to beat them unconscious and rifle their pockets for new vocabulary."
— James D. Nicoll
#3 Feb 03 2011 at 4:39 PM Rating: Excellent
Soulless Internet Tiger
******
35,474 posts
Turning off auto-renewal will only cancel renewing your premium when it expires. If that's what you want, then you're all set. If for some reason, you're displeased with Zam and are looking for a refund, contact Darqflame. I have no idea if they do refunds or not, but she'd be the one to start your inquiry with.
____________________________
Donate. One day it could be your family.


An invasion of armies can be resisted, but not an idea whose time has come. Victor Hugo

#9 Feb 03 2011 at 9:24 PM Rating: Excellent
Avatar
******
29,919 posts
Contact Accounts@allakhazam.com They would be the people who would deal with things of that nature.
____________________________
Arch Duke Kaolian Drachensborn, lvl 95 Ranger, Unrest Server
Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
Forum Rules
#11 Feb 03 2011 at 11:10 PM Rating: Excellent
Spankatorium Administratix
*****
1oooo posts
Thanks everyone for the helpful comments, this issue is resolved.
____________________________

This thread is locked
You cannot post in a locked topic!
Recent Visitors: 53 All times are in CST
Anonymous Guests (53)