After a year and two months of being jobless I finally landed a gig doing tech support for a nice little company called NACR. They basically build, monitor and repair Networks for small to large businesses. Its contract to hire so I need to bust my *** to make it a permanent thing.
I want to thank my previous employer for not seeing my potential, laying me off, giving me an all expense paid vacation and opportunity to go to school and learn a new trade. Oh and I'll be making 25% more an hour than my previous job and if I go salary, $18,000 more a year.
I am pretty goddamn excited, time for a beer.
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Gratz on the life upgrade, Hal!!
remorajunbao wrote:
One day I'm going to fly to Canada and open the curtains in your office.
Kudos, sir. Maybe now you can lay off Miller High Life or whatever swill you were drinking. Cheers!
Love,
PunkFloyd
PunkFloyd
PunkFloyd, King of Bards wrote:
Kudos, sir. Maybe now you can lay off Miller High Life or whatever swill you were drinking. Cheers!
neat! hopefully most of the people you work with on network tech support lines will have at least slightly more clue than the average phone tech person.
Arch Duke Kaolian Drachensborn, lvl 95 Ranger, Unrest Server
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Cheers, which beer are you going to celebrate with?
His Excellency Aethien wrote:
Cheers, which beer are you going to celebrate with?
Dogfish Head Punkin' Ale :D
Dread Lörd Kaolian wrote:
neat! hopefully most of the people you work with on network tech support lines will have at least slightly more clue than the average phone tech person.
The position(s) were open because they are overhauling the department/moving folks around to more useful positions. The VP said he wants more tech oriented folks doing tech support rather then people who can just answer a phone.
I guess that means i r smrt.
Welcome to hell the club!
My advice to you: document everything. Hopefully you've already got a good ticketing system in place (not sure how anyone can survive without one these days) but no matter what software you use, take full advantage of it. We use ConnectWise and I've finally gotten everyone else in the habit of writing down configurations in the configs tab, appending screenshots in the documents tabs, and writing down the resolution in addition to the problem. So easy, and saves everyone a ton of headache later on down the road when someone else runs into the exact same problem.
Edited, Oct 23rd 2011 10:13am by catwho
My advice to you: document everything. Hopefully you've already got a good ticketing system in place (not sure how anyone can survive without one these days) but no matter what software you use, take full advantage of it. We use ConnectWise and I've finally gotten everyone else in the habit of writing down configurations in the configs tab, appending screenshots in the documents tabs, and writing down the resolution in addition to the problem. So easy, and saves everyone a ton of headache later on down the road when someone else runs into the exact same problem.
Edited, Oct 23rd 2011 10:13am by catwho
I hope this job lasts a long time!
Hallertau wrote:
His Excellency Aethien wrote:
Cheers, which beer are you going to celebrate with?
Dogfish Head Punkin' Ale :D
I'll drink a Duvel for this occasion though. Cheers!*
*Every excuse to drink a great beer is good enough, right?
Grats Haller, good luck! It's always nice to see one of the unemployed around here finally finding work. :P
IDrownFish wrote:
Anyways, you all are horrible, @#%^ed up people
lolgaxe wrote:
Never underestimate the healing power of a massive dong.
Hallertau wrote:
His Excellency Aethien wrote:
Cheers, which beer are you going to celebrate with?
Dogfish Head Punkin' Ale :D
Went to the Flying Saucer's BearFeast yesterday and they had that in the "rare juice" tent. It was a second tapping, though, so some people were getting impatient for it.
It was pretty good. I had a sweet potato ale that I loved.
Belkira likes beer?
His Excellency Aethien wrote:
Belkira likes beer?
Not my preferred alcoholic beverage, but I found some I enjoyed.
Even with a better job, beastmaster still sucks.
George Carlin wrote:
I think it’s the duty of the comedian to find out where the line is drawn and cross it deliberately.
I drank 40 ounces of Miller Light last night. That was awful.
IDrownFish wrote:
Anyways, you all are horrible, @#%^ed up people
lolgaxe wrote:
Never underestimate the healing power of a massive dong.
idiggory, King of Bards wrote:
I drank 40 ounces of Miller Light last night. That was awful.
His Excellency Aethien wrote:
idiggory, King of Bards wrote:
I drank 40 ounces of Miller Light last night. That was awful.
FTFY, O Friend!!
remorajunbao wrote:
One day I'm going to fly to Canada and open the curtains in your office.
idiggory, King of Bards wrote:
I drank 40 ounces of Miller Light last night. That was awful.
The only cheap light beer I can stand is Corona Light, and that still requires copious fresh limes.
catwho wrote:
The only cheap light beer I can stand is Corona Light, and that still requires copious fresh limes.
Duke Lubriderm wrote:
catwho wrote:
The only cheap light beer I can stand is Corona Light, and that still requires copious fresh limes.
I can't believe that's actually a thing they do around here.
That sounds petulant, Pold.
Duke Lubriderm wrote:
That sounds petulant, Pold.
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