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Need help driver crash FF14 ARRFollow

#1 Jul 12 2013 at 12:00 AM Rating: Decent
26 posts
Just got a new pc today and when I try to play FF14 The screen freezes and then if I alt tab out it will say driver crashed and has recovered. The video card I'm using is Radeon HD 7770 1GB 400 watt power supply If I use the default drivers that come with the card it will run no problem but if I upgrade them is when the crashing starts to happen, . The drivers I tried was 13.6 BETA 13.1 and 12.10 and all had same problem. I'm thinking it has something to do with open CL.or with driver 9.00+

Edited, Jul 12th 2013 2:02am by FF14Monk

Edited, Jul 12th 2013 2:33am by FF14Monk

Edited, Jul 12th 2013 2:34am by FF14Monk

Edited, Jul 12th 2013 2:52am by FF14Monk
#2 Aug 02 2013 at 6:38 PM Rating: Excellent
Scholar
21 posts
Hi!
The new Catalyst 13.8 Beta Driver is out. Note the details in the Feature Highlights section, should answer most of your questions.

And if you are looking for more information including a thorough review, check out the article by Guru3D

Let me know how it goes...

Sam
(a.k.a. Warsam71)
Community Manager, Enthusiast and Component Channel Communications
Official AMD Representative
Send me a private message if you have any AMD related questions, issues, and/or ideas

#3 Aug 03 2013 at 10:32 PM Rating: Decent
26 posts
Well I sent in first pc to newegg got 2nd one a day ago and still have the same problem. I tried installing only driver and audio driver with no CCC etc still freezes. I tried fixit from microsoft still froze. Tried everything I can think of all the drivers and still same thing. I think its this gigabyte Radeon 7770 HD 1 GB are just garbage and that's why it keeps crashing. Get like 100+ fps on max settings on diablo 3 then I crash like 30 mins or so playing same spot three times in a row. Crashed on FF14 ARR Benchmark character selection screen. What I mean by crash is screen freezes then goes black screen then three seconds later goes back to game screen and I can play but depending on game I could be dead or w/e and its not really fun for this to keep happening.

Edited, Aug 4th 2013 12:34am by FF14Monk
I tried 13.8 driver set package and it crashed and would go to black screen refresh black screen refresh black screen etc so i had to hard boot and unstall those drivers.

Edited, Aug 4th 2013 1:45am by FF14Monk
#4 Aug 05 2013 at 11:09 AM Rating: Decent
Scholar
21 posts
from what I understand there could be multiple reasons for the various crashes. we'll need to figure out what is the actual cause: could be the game itself, could be the video card, could be driver. see where I'm going?

you mentioned it worked well (FF14) till you upgraded the driver. why did you need to upgrade the driver in the first place? (did the game prompt you)?

that being said, let me do some homework and will do my best to get back to you with a solution.

meanwhile, can you be a little more specific and send me more details about the issue...do it via pm

sam
____________________________
Sam
Community Manager, Enthusiast and Component Channel Communications
Official AMD Representative
Send me a private message if you have any AMD related questions, issues, and/or ideas
#5 Aug 05 2013 at 4:25 PM Rating: Decent
26 posts
Ok will pm you

Edited, Aug 5th 2013 6:25pm by FF14Monk
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