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How do you login to the SquareEnix store w/ auth key?Follow

#1 Aug 14 2012 at 5:52 PM Rating: Good
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I have the Authentication Keychain for FFXI. I want to buy FF7 on the SE store.

I did forgot password on my account (on the store) and it wanted me to "[Square Enix Account] Password Update".

So I reset my password (and verified my passcode), then tried to login to the store with my new password. Didn't work, nor is there a box to enter my keycode.

How exactly do I login? :/

Edited, Aug 14th 2012 9:24pm by Zenoxio
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-Zenoxio (FFXI)
-Zeno Silverberg (FFXIV)
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#2 Aug 14 2012 at 7:44 PM Rating: Excellent
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How quickly after changing the password did you try to log in? sometimes it can take a while for the purchase server to talk to the authentication server for password updates. 10-15 minutes isn't unusual in those instances.
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#3 Aug 14 2012 at 7:48 PM Rating: Good
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Been about an hour now, still saying invalid username/password. I don't understand how there's no input box for my auth key though, pretty sure that's required for my account to login.
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-Zenoxio (FFXI)
-Zeno Silverberg (FFXIV)
The Dunes, circa 2003
@redditFFXIV
#4 Aug 14 2012 at 8:08 PM Rating: Excellent
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I just took a look on this end, definitly no place to enter authenticator code. About the only thing I can think to try would be try putting the authenticator code before or after your password and log in that way. If its not that, your password is hosed and you'll probably have to call them about it.
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