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#1 Mar 03 2012 at 10:57 PM Rating: Decent
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Since i am already on this board. I have some trouble with my internet for some time now, it would be awsome, if somebody can help me out.

The internet is laming on my tabletop, while it is working fine on the laptop. They share a connection so it gotta be something software bound, but i just can't figure out what it is.

Any suggestions would be greatly appreciated.

Edited, Mar 3rd 2012 11:58pm by TheLizard
#2 Mar 04 2012 at 3:10 AM Rating: Excellent
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Ok, going to need more information to be helpful here. First off, define Laming. what is it doing specifically? Is it just slow? is it not working at all? is it throwing random extra advertisements at you? or something else.

Next, when you say "share a connection" do you mean that you physically plug the same network cable into each device, or do you have them both attached to the same router or switch? If it isn't the same cable, try swapping the two cables and see if the problem shifts to the laptop. if it does, you probably have a faulty network cable or potentially a faulty port on your router. If switching the cables has no effect, the issue is probably with the desktop computer.

If thats the case, we need more information to troubleshoot. What internet browser / version do you use? What antivirus software do you have installed, and is it updated? What operating system? Are your patches for that operating system fully up to date?

While you are getting all that information, check out our computer security post of doom and try all the things in it: http://everquest.allakhazam.com/forum.html?forum=25&mid=130025123118577481

Since I wrote that, it's basically most of the troubleshooting steps I'm going to have you do anyways depending on your answers to the above questions.
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#3 Mar 04 2012 at 7:43 AM Rating: Default
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Dread Lörd Kaolian wrote:
Ok, going to need more information to be helpful here.



So much was clear.

Ugh.. i hoped for something quick to check that is likely to cause the slowdown. (because it PROBABLY is not the cable and stuff) - i checked - it is not the cable

Internet is stuttering and pages aren't building fast. (I can play Wow with little trouble, besides sometimes being completely unable to do 25 man raids)

Both laptop and tabletop are plugged to the same router. On the laptop i'm using windows 7 and on the tabletop xp, because i don't have a Windows 7 CD or something. Should be up to date, at least i update everytime it says so.

It looks, like it is somekind of malware, or somehow software bound from my gut feeling.

I use AVG Anti Virus and Zone Alarm Firewall. (...) and spybot

Mostly i use IE, sometimes Firefox (but, i DID read the sticky and it says, it usually isn't really the browser)




Since i am already on it, i lost or buried the driver CD for my mainboard and reinstalled the system somewhen in the past. Do You know, how i can figure out, what kind of mainboard i have, and/or where i can download the drivers. Best would be something that fetches the drivers by itself.

Obviously checking the cable isn't a bad idea per se, i got the cable plugged to a network 'ethernet' card or something that should be superfluid, but the port on the mainboard doesn't work it seems. maybe i should remove the card and see if it is that, but i really was looking for a quick fix, because some mysterious force prevents me from properly keeping my computer neat and tidy, so it's just about clear. (don't ask)


Schanks for the reply so far.
#4 Mar 04 2012 at 12:24 PM Rating: Excellent
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To figure out which motherboard you have, download the free CPU-z here: http://www.cpuid.com/softwares/cpu-z.html

The mainboard tab will have your motherboard make and model. From there you just go to the manufacturer website and get all the drivers. If you have missing drivers that you want to know what they are, you can usually find them via Unknown Device Identifier. http://www.zhangduo.com/udi.html Also free. There are decent driver automaticic updators, but there aren't any good free driver updators that I have found at this point. All the decent ones want money.

missing chipset and older, incorrect network card drivers can interfere with network traffic, so you'll want to start with those.

If you think it might be malware, I'd download malwarebytes and let it take a look. Spybot is good, but Malwarebytes sometimes picks up things it misses, though the reverse is also true. http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

if malwarebytes comes up with nothing, and none of your other scans show anything, it might be a software issue. that or a really sneaky virus capable of generating false negative reports. Where I would usually go next if I don't see a virus, would be to download wireshark http://www.wireshark.org/ and point it at the network connection that is having issues, then capturing packets for a while and seeing if anything stands out as an issue. That's definitly the advanced class method of troubleshooting though. I can help you interperit the log file if you want to PM it to me, but be aware that any passwords or user ID's or sensitive information that you send over the network (logging into a game, or a website, etc.) while that packet capture is running will be contained inside the capture log.

If you decide to look into it yourself, any red and black entries usually indicate packet problems. you'll want to check and see whether they occur on transmit or recieve, and if they follow any odd traffic. If you do have a virus, you'll often see something trying to repeatedly connect to website IP's in foreign countries that you didn't initiate, particularily russia or China.
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#5 Mar 04 2012 at 3:06 PM Rating: Default
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Puh.. I was dragging this along for over a year now. Since i am completely alone, without anybody to talk to, i am numbstruck so to speak. Somehow it makes You dumb in the brain to have nobody to communicate to.

It was: I had parts of McAfee Anti Virus on top of my AVG, plus i had some toolbars, like AVG and Google or something. I removed what i could of these and now it's running perfectly again.

Only people i have to talk to are my parents and these are people You don't want to talk to. Surprisingly enough both of them were programmers at some point during their lifes, but both are incapable of computer usage. My mother was programming at a bank, when they still where using punchcards and she was awful. And my father studied economy and dropped out founding a software firm (earned well, but they sawed him off rather soon, which doesn't surprise me). This man isn't able to think on his own and You'd have to walk him through every step and explain everything in detail, which you will, because he is passively so on top of things. He is eXactly that guy and very fond of computers.

Somehow spending too much time with them generates a mental blockade (and they won't leave you alone). They are just like in 'Reign over me', with Adam Sandler (strangest of all Adam Sandler pictures) if you know that movie.

Edited, Mar 4th 2012 4:07pm by TheLizard
#6 Mar 04 2012 at 3:16 PM Rating: Excellent
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Yup, oddly stacked antivirus and toolbar components can definitly cause problems. glad you got it figured out.
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