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eq disconnect at charactor selectFollow

#1 Mar 10 2011 at 11:58 PM Rating: Good
1,166 posts
Kao help please?

New g73sw and eq gets to charactor select screen for a couple seconds...then with the message "you have been disconnected"
it sends me to server select.

Here is first page of dxdiag:

System Information
Time of this report: 3/10/2011, 22:33:49
Machine name: TOMLOPEZ-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: G73Sw
BIOS: BIOS Date: 02/10/11 21:37:36 Ver: 04.06.03
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 8192MB RAM
Available OS Memory: 8170MB RAM
Page File: 2367MB used, 13969MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: NVIDIA GeForce GTX 460M
Manufacturer: NVIDIA
Chip type: GeForce GTX 460M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0DD1&SUBSYS_20481043&REV_A1
Display Memory: 4065 MB
Dedicated Memory: 993 MB
Shared Memory: 3071 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO139E
Native Mode: 1600 x 900(p) (59.653Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.6114 (English)
Driver Version:
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/29/2010 00:54:59, 12485736 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4E91-11CF-1164-44001FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0DD1
SubSys ID: 0x20481043
Revision ID: 0x00A1
Driver Strong Name: oem13.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section084:\ven_10de&dev_0dd1&subsys_20481043
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Over the last 15 months, we've traveled to every corner of the United States. I've now been in 57 states? I think one left to go.

Barack Obama

Laen - 105 Dru
Haam - 105 Sk
Laosha - 105 Shammy
Lutan - 105 Bard
#2 Mar 12 2011 at 12:05 AM Rating: Excellent
29,913 posts
Hmm, that should be more than enough hardware for Eq1. Is there anything going on in event log? Have you tried disabling UAC entirely and running EQ as administrator? Also, is your antivirus / firewall blocking it by any chance?

If that doesn't do the trick, check drivers, check windows update, maybe delete the directory and repatch EQ?
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#3 Mar 12 2011 at 8:53 AM Rating: Good
7,861 posts
I was going to suggest a software firewall causing this issue. I seem to remember this happening to me when I used to play EQ. It would only happen after every patch since EQ had changed since last used.
People don't like to be meddled with. We tell them what to do, what to think, don't run, don't walk. We're in their homes and in their heads and we haven't the right. We're meddlesome. ~River Tam

#4 Mar 15 2011 at 8:09 PM Rating: Good
1,166 posts
Well, it was a new patcher that came out in December, all working good with the new laptop. Funny though I never downloaded the new patcher on the old box.
Over the last 15 months, we've traveled to every corner of the United States. I've now been in 57 states? I think one left to go.

Barack Obama

Laen - 105 Dru
Haam - 105 Sk
Laosha - 105 Shammy
Lutan - 105 Bard
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