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Microsoft Security Essentials (MSE)Follow

#1 Jan 29 2011 at 5:31 PM Rating: Decent
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Is anyone else having trouble with it? I start up my computer today and I come across an orange icon - saying something about how I might not be protected, update now. So I click to big Update Now button, or something like that, in the MSE console.

So it goes on it's business, but on the way, I get this. http://i87.photobucket.com/albums/k126/firebat20/error.jpg

Should I be worried? I'm also getting it when I am trying to reinstall MSE, like it told me to. Actually, this screenshot is from the incident when trying to reinstall, but I'm pretty sure it's the same message from before. What should I do?

I also can't find MSE so I can try to fix it from the console. It's not in my Start -> All Programs list, and it's not in my Add/Remove Programs list. I just found my MSE folder in my Program Files, and it's barren...only 1 subfolder and 2 other random files, one of them is a setup.exe, which I tried to run, and it gave me an error saying it didn't have all the pieces, and to re-download from Microsoft..this would normally mean it's already been partially uninstalled or reinstalled?

Anyone know anything about this? I just want advice before I do anything.
#2 Jan 29 2011 at 10:19 PM Rating: Excellent
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CestinShaman wrote:
I also can't find MSE so I can try to fix it from the console. It's not in my Start -> All Programs list, and it's not in my Add/Remove Programs list. I just found my MSE folder in my Program Files, and it's barren...only 1 subfolder and 2 other random files, one of them is a setup.exe, which I tried to run, and it gave me an error saying it didn't have all the pieces, and to re-download from Microsoft..this would normally mean it's already been partially uninstalled or reinstalled?


I don't know about any of the rest of what you're experiencing, but the default install dir for MSE is Program Files/Microsoft Security Client/, and you should have like 3 folders and 10 or so files there. If that's not the case then you may have installed it to a different directory initially, or you'll need to do a full wipe and reinstall of it.
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#3 Jan 30 2011 at 12:56 AM Rating: Excellent
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I've never seen microsoft security essentials install itself as a Driver before. I do know it can interrupt network communication if it thinks it is out of date though, so it may install as some sort of soft device that ties into the network card maybe? I'd uninstall it, go grab a new copy from microsoft.com that you know is good and reinstall. if it still prompts for a driver then, just go with it I guess? What netwrk card are you running, one of the broadcom cards perhaps?
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#4 Jan 30 2011 at 3:27 AM Rating: Decent
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Kaegos wrote:
CestinShaman wrote:
I also can't find MSE so I can try to fix it from the console. It's not in my Start -> All Programs list, and it's not in my Add/Remove Programs list. I just found my MSE folder in my Program Files, and it's barren...only 1 subfolder and 2 other random files, one of them is a setup.exe, which I tried to run, and it gave me an error saying it didn't have all the pieces, and to re-download from Microsoft..this would normally mean it's already been partially uninstalled or reinstalled?


I don't know about any of the rest of what you're experiencing, but the default install dir for MSE is Program Files/Microsoft Security Client/, and you should have like 3 folders and 10 or so files there. If that's not the case then you may have installed it to a different directory initially, or you'll need to do a full wipe and reinstall of it.


Thanks for that, I'll look for it.

Dread Lörd Kaolian wrote:
I've never seen microsoft security essentials install itself as a Driver before. I do know it can interrupt network communication if it thinks it is out of date though, so it may install as some sort of soft device that ties into the network card maybe? I'd uninstall it, go grab a new copy from microsoft.com that you know is good and reinstall. if it still prompts for a driver then, just go with it I guess? What netwrk card are you running, one of the broadcom cards perhaps?


It's been installed as a driver? How did that happen? I don't think I did it. Network card? Well, using this link, under Adapters I do indeed have a Broadcom NetXtreme Gigabit Ethernet, among like 11 other devices named in the panel.

I'm off to attempt to uninstall MSE and do a fresh install, if that fails, I'll refer back to this thread. Here's hoping.

Edit - Still trying to wrap my mind around how MSE, a MS product, doesn't have the Windows Logo? That is the problem, isn't it, according to the error/warning message?

Edited, Jan 30th 2011 4:29am by CestinShaman

Edit - Also, mine isn't in that directory. It's in C/Program Files/Microsoft Security Essentials. Weird.

Edited, Jan 30th 2011 4:32am by CestinShaman
#5 Jan 30 2011 at 1:09 PM Rating: Excellent
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Yeah, that message you see is part of the hardware installation subsystem. Basically any WHQL signed driver will bypass that part. WHQL certification takes a month or so, even for microsoft so they may have just pushed it out anyways. That must be some sort of supplemental driver that works with a broadcom chip then.
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#6 Feb 11 2011 at 10:38 PM Rating: Default
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cool I really like mse.
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