when i click to start the game a black screen pops up followed by another screen that says game stop working [a problem caused the program to stop working correctly
here r my spec plz any one who can help much thanks in advance
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: G73Jh
BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
Memory: 6144MB RAM
Available OS Memory: 6068MB RAM
Page File: 1868MB used, 10266MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
Card name: ATI Mobility Radeon HD 5870
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68A0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68A0&SUBSYS_1C021043&REV_00
Display Memory: 3790 MB
Dedicated Memory: 1012 MB
Shared Memory: 2778 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD01DD
Native Mode: 1600 x 900(p) (60.080Hz)
Output Type: Internal
Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0716 (English)
Driver Version: 8.683.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
·Theme
- Forums
- Cross Site
- Computer Hardware & Troubleshooting
- finalfantasyxiv has stop working
finalfantasyxiv has stop workingFollow
Quote:
Card name: ATI Mobility Radeon HD 5870
That right there tells me it's a laptop, and most likely is unable to run XIV. Also requires a 2.0 Dual core processor...so you're pretty much screwed.
People don't like to be meddled with. We tell them what to do, what to think, don't run, don't walk. We're in their homes and in their heads and we haven't the right. We're meddlesome. ~River Tam
Sedao
Sedao
7 posts
this laptop is an i7processor with 4cores and radeon hd5870 graphics
Minimum System Requirements
Recommended System Requirements
Quote:
Win XP SP3, Vista 32/64 Bit SP2, Win 7 32/64 Bit
Intel Core 2 Duo (2.0)
Athlon X2 (2.0)
1.5 GB RAM (XP)
2 GB RAM (Vista/Win 7)
GeForce 9600 (512 MB), Radeon HD 2900 (512 MB)
DirectX 9.0c
Intel Core 2 Duo (2.0)
Athlon X2 (2.0)
1.5 GB RAM (XP)
2 GB RAM (Vista/Win 7)
GeForce 9600 (512 MB), Radeon HD 2900 (512 MB)
DirectX 9.0c
Recommended System Requirements
Quote:
Win 7 32/64 Bit
Intel Core i7 (2.66 or faster)
4 GB or more
GeForce GTX 460 (768 MB)
Intel Core i7 (2.66 or faster)
4 GB or more
GeForce GTX 460 (768 MB)
People don't like to be meddled with. We tell them what to do, what to think, don't run, don't walk. We're in their homes and in their heads and we haven't the right. We're meddlesome. ~River Tam
Sedao
Sedao
The hardware should run it. Chances are its your driver version out of date. Try updating it from the AMD site to the latest catylist drier or whatever they are claling it these days.
Arch Duke Kaolian Drachensborn, lvl 95 Ranger, Unrest Server
Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
Forum Rules
Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
Forum Rules
Well Kao, I'm certainly no expert, but I was thinking that is what's holding him back. I know it has 2 more cores than required, but they're slower than the minimum speed required. Not to mention that in the past mobile processors have always been lesser powered than their stationary counterparts. Again, I'm no expert. I know that I don't have a PC that will run XIV. Judging from the reviews though I'm apparently not missing much.
Quote:
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
People don't like to be meddled with. We tell them what to do, what to think, don't run, don't walk. We're in their homes and in their heads and we haven't the right. We're meddlesome. ~River Tam
Sedao
Sedao
That might be it, but a core i7 1.7 mobile is still faster than a core 2 duo 2.0 desktop processor. I'd still try a driver update.
Arch Duke Kaolian Drachensborn, lvl 95 Ranger, Unrest Server
Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
Forum Rules
Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
Forum Rules
kaolian wrote:
That might be it, but a core i7 1.7 mobile is still faster than a core 2 duo 2.0 desktop processor. I'd still try a driver update.
Absolutely, I was just playing Devils Advocate. Does this forum always become busier when a new game gets released? Will it be like this for Cataclysm?
People don't like to be meddled with. We tell them what to do, what to think, don't run, don't walk. We're in their homes and in their heads and we haven't the right. We're meddlesome. ~River Tam
Sedao
Sedao
@ edjr:
replied in your other thread on this:
http://ffxi.allakhazam.com/forum.html?forum=25&mid=1286689229244705119&page=1#msg128670143551928735
Raist
replied in your other thread on this:
http://ffxi.allakhazam.com/forum.html?forum=25&mid=1286689229244705119&page=1#msg128670143551928735
Raist
7 posts
thanks for the feed back guys was wondering if u could post a link as far as where i would need to go for the update on the drivers 1.6ghz is when my comp is not dpoing anything but when more is needed it will kick in the cores and go to 2.8 well thats the way they put it to me... but im no expert on such things. how true that is remains to be seen i guess
uggh... speedstep/powersaving features--one of the first things I go through and start turning off certain ones when I build a system--hate that crap. When I first started FFXI, power saving would kick in and blink my monitor off if I wasn't chatting enough (use a PS2 controller instead of mouse/keyboard).
As for the drivers... www.ati.com. Below is a direct link to the drivers section. If you aren't familiar with the process of removing/reinstalling ATI drivers, watch the videos. Many times just upgrading ATI/nVidia drivers over older ones have led to strange results.
http://support.amd.com/us/gpudownload/Pages/index.aspx
Raist
Edited, Oct 10th 2010 6:07am by BDHERTZER
As for the drivers... www.ati.com. Below is a direct link to the drivers section. If you aren't familiar with the process of removing/reinstalling ATI drivers, watch the videos. Many times just upgrading ATI/nVidia drivers over older ones have led to strange results.
http://support.amd.com/us/gpudownload/Pages/index.aspx
Raist
Edited, Oct 10th 2010 6:07am by BDHERTZER
7 posts
ok i have upgraded my driver and all is working great thanks so much guys
Glad you got it working!
Arch Duke Kaolian Drachensborn, lvl 95 Ranger, Unrest Server
Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
Forum Rules
Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
Forum Rules
Recent Visitors: 100
All times are in CST
Anonymous Guests (100)
- Forums
- Cross Site
- Computer Hardware & Troubleshooting
- finalfantasyxiv has stop working
© 2024 Fanbyte LLC