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Strange reboot/lockup issue in FFXIFollow

#1 Aug 14 2009 at 11:29 AM Rating: Good
I've been running FFXI on Vista for a few weeks now, and I'll occasionally run into an issue I have yet to explain or find a fix for. Whether it's in full-screen or windowed mode, at several different resolutions, occasionally while running FFXI the system will lock up and a smattering of screen artifacts will appear (no real discoloration, but it looks like a cheese grater was taken to my screen in several spots >.>; ). 7-8 seconds later the sound will start to loop; I can alt-tab, but this kills the display. Shortly thereafter the system will either reboot itself or I'll have to hard reboot. Event Viewer tells me absolutely nothing (The previous system shutdown at xx:xx:xx AM on mm/dd/yyyy was unexpected. O RLY?!). I've got an Intel Core i7, 2.93GHz w/ 6 GB of Corsair Dominator RAM (XMP turned on, so it's "optimized" and running at 1600MHz). BFGTech Geforce GTX 280 OC w/ driver version 186.18 (A downgrade from 190.38, but I seem to run into the reboots less with this version). Doesn't seem to matter what background apps I'm running at the time, I've tried killing everything but antivirus and it will still occur. From eyeballing it, it SEEMS to either occur within the first 10 minutes of playing the game, or not at all. Anyone have any thoughts, stuff I may have overlooked? Thanks.
#2 Aug 14 2009 at 12:14 PM Rating: Good
Naturally, right after I posted this, it occurred again AND finally gave me a blue screen with an honest-to-God error code -- the dreaded "STOP 0x00000124" Vista hardware error. I'm going through and updating all audio/video/etc drivers, installing a MS hotfix, and disabling a recommended BIOS value to try and alleviate this.
#3 Aug 14 2009 at 10:05 PM Rating: Good
Screen artifacts are often an indication that your video card is unhappy. Based on the info, I suspect that it might be overheating.

Look for a little free application called SpeedFan. The core temperature of a video card can run significantly hotter than the rest of your box (upwards of 80C when you're pushing it hard). If it's getting any more than that, then try manually adjusting the case fan speed and the fan speed of the video card if it has one (Speedfan does that, hence the name.) If that's still not helping, your video card may be in its early death throes.

Edited, Aug 15th 2009 2:05am by catwho
#4 Aug 14 2009 at 11:44 PM Rating: Good
Not terribly likely -- I've got an Antec Twelve Hundred case with great cable management / airflow, and even with the case fans set to low, the card rarely exceeds 75 degrees Celsius while playing FFXI (topped out at 73 right now in a Campaign battle). Pretty average for this card, from what I've read. The last time I had a TRUE overheating problem with a card, it was going over 110. As mentioned earlier the STOP error I was receiving (once I could actually find out what error it was) is an issue with Vista x64 and certain sound/graphics hardware and their respective drivers. Haven't gotten that particular crash since updating my sound drivers and turning the C1E Enhanced Halt State off in the BIOS... but I'll keep an eye on it for a while, it's fairly random.
#5 Aug 15 2009 at 5:54 PM Rating: Decent
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5,159 posts
Going to throw in another vote for the possibility your card is somehow damaged, whether by overheating or not. This sounds almost word-for-word like an issue I had with a number of bad video cards a few months back. If you have another card you can swap in temporarily to troubleshoot, try it out and report back.
#6 Aug 15 2009 at 6:16 PM Rating: Good
Limited to one app, though? Bear in mind this ONLY happens running FFXI. I can leave it on overnight, turn on Aero, run WoW full-screen, do a video card diagnostic/stress test, benchmark in PCMark and 3DMark, and pretty much do anything else without a hitch for extended periods of time. That doesn't point to a hardware fault, and it wouldn't be crashing Windows completely - I'd just cease to get any video. Since I made the changes referenced above I haven't seen a crash. Still monitoring it though. I'm guessing (albeit with a certain level of IT intuition and specific knowledge from tech forums) at certain legacy audio/video procedure calls that just aren't fully compatible with Vista x64 and drivers written for it... as if Vista needed any more problems to call its own.
#7 Aug 15 2009 at 8:44 PM Rating: Decent
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5,159 posts
There's one possibility I overlooked at first. You are running the Vista version of PlayOnline, aren't you?
#8 Aug 16 2009 at 12:15 AM Rating: Good
*facepalm*

I'd be having a few more problems if I wasn't... namely FFXI not being recognized as an installed program, and/or plenty of POL-xxxx errors before getting to the launcher >.>

You can turn off easy mode guys, this isn't my first rodeo.
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