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launcher and zone alarmFollow

#1 Feb 03 2009 at 6:59 PM Rating: Decent
4 posts
every time i try and play wow, zone alarm pops up, with a new program alert, to allow the launcher to go through za, i press the remember setting and allow, then i do it on the repeat alert, and ever time i exit the game, and restart it, it does thesame thing, i checked on za's site, it had me go into the control panel and manually set it to allow the launcher to go through, but it still does it every time, i have updated za but it still does it, any help would be greatly appreciated. thanks
#2 Feb 03 2009 at 7:11 PM Rating: Decent
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17,054 posts
Never had that problem.

Are you updating WoW by chance? Zone Alarm detects any program changes and treats it as a new program. Once changed you have to give it permission again.
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#3 Feb 03 2009 at 7:14 PM Rating: Decent
4 posts
no i am not updating wow, its just when i hit the icon to start wow, when the launcher starts that i get the problem
#4 Feb 03 2009 at 7:24 PM Rating: Decent
4 posts
it lets me into the game, but since the last patch for wow, this has been happening, its just annoying, to have to do it every time
#5 Feb 03 2009 at 11:28 PM Rating: Default
4,618 posts
Make sure you have exceptions in your Fire Wall and you ani-virus porgrams. You may have had an update there and it removed you exceptions.
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#6 Feb 04 2009 at 6:33 AM Rating: Good
I'm not sure there's a way around this right now; I have the same problem and poked around to figure it out.

It's happening because the launcher is being instanced into a temporary folder every time it runs; ZA has no previous record of that temporary folder, ergo it prompts for access and creates another entry in its database. It's not forgetting anything. If you go into the allowed programs list you'll see multiple launcher entries for Blizzard Launcher, I'm sure.

I don't know that ZA will accept global exceptions by filename, or else I might consider using that (but probably not, since launcher.exe is pretty generic and could be dangerous).

The best option right now would be to bring it up to Blizzard so they're aware of the nuisance and can concoct a way to correct it.

Edited, Feb 4th 2009 9:34am by Norellicus
#7 Feb 04 2009 at 2:12 PM Rating: Decent
Equal Opportunity Hater
19,369 posts
It's a known issue. Blizzard is looking into it.
#8 Feb 04 2009 at 8:41 PM Rating: Decent
4 posts
well i am glad that its a known issue, and thanks to all who responded, appreciate the time you all spent on this, and i did notice that blizzard launcher had multiple listings in the za control panel, and again thanks
#9 Feb 05 2009 at 5:59 PM Rating: Default
30,084 posts
Zone alarm is useless, uninstall it.

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#10 Feb 17 2009 at 1:51 AM Rating: Default
30 posts
I have to change the Bios setting of my computer.How can this be done
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