it says: Error Code: POL-0019
Cannot connect to the server please check network settings.
And the title is Version update communication error.
This happened while I left my computer on with Playonline on too, then when I was back there it was, tried many times and restarted comp few times too.
I know this means "Server down", but is playonline currently under fix for update or is it my connection?
1500mhz P-4
512mb RAM
Radeon 9700 Pro 128mb
Windows ME
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POL-0019 Error, what to do?Follow
They may have been down earlier, they seem to be up now. you can check status here: http://www.playonline.com/ff11us/server/
If it doesn't go away soon you might have an issue with somethign else. let me know.
If it doesn't go away soon you might have an issue with somethign else. let me know.
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ok it is still there
i cant get to playonline.com either or to link that was on your reply
But network and everything is going normal besides FFXI and playonline.com
EDIT: When i press "Exit"(you can also select "Retry or "Check your network settings) in the window where is Error message, window loads then there is
Update
Version update failed.
Return to previous screen.
all i can press there is "Back"
Edited, Thu Jul 1 16:12:39 2004 by Filax
i cant get to playonline.com either or to link that was on your reply
But network and everything is going normal besides FFXI and playonline.com
EDIT: When i press "Exit"(you can also select "Retry or "Check your network settings) in the window where is Error message, window loads then there is
Update
Version update failed.
Return to previous screen.
all i can press there is "Back"
Edited, Thu Jul 1 16:12:39 2004 by Filax
Its not still working!! please help!
POL version is 1.13.01e
POL version is 1.13.01e
i reinstalled POL and it is still doing this, help!
If you can't get to Playonline.com but you can get to the rest of the internet, sounds to me like you might have a virus. Run http://housecall.trendmicro.com
Edited, Fri Jul 2 05:38:02 2004 by Kaolian
Edited, Fri Jul 2 05:38:02 2004 by Kaolian
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ok thx for reply, i have been waiting it like mad. I'll let you know if there were viruses found
nope, it didn't find any viruses, anything else it could be?
And how can i cancel my subscription if i can't get POL to work?
And how can i cancel my subscription if i can't get POL to work?
justwhen waiting for yuor reply, i thought i could put here the error message what Explorer is giving when going to playonline.com :
Problem Report
The system detected an Unresolved Host Name while attempting to resolve the host specified in the requested URL.
Message ID
UNRESOLVED_HOSTNAME
Problem Description
DNS resolution failure encountered.
Possible Problem Cause
The host entered has a mistake, or the requested Web site is temporarily unavailable in DNS.
Possible Solution
Examine or correct any mistakes, or try again at a later time.
Edited, Fri Jul 2 15:55:13 2004 by Filax
Problem Report
The system detected an Unresolved Host Name while attempting to resolve the host specified in the requested URL.
Message ID
UNRESOLVED_HOSTNAME
Problem Description
DNS resolution failure encountered.
Possible Problem Cause
The host entered has a mistake, or the requested Web site is temporarily unavailable in DNS.
Possible Solution
Examine or correct any mistakes, or try again at a later time.
Edited, Fri Jul 2 15:55:13 2004 by Filax
try this: Go to start:run type in ipconfig /flushdns
If that doesn't work, do a search for "hosts" and open any files found, see if they have playonline listed. if that still doesn't work, open internet exploder, reset your browser settings, dump your cache files, and delete any and all browser cookies.
If that doesn't work, do a search for "hosts" and open any files found, see if they have playonline listed. if that still doesn't work, open internet exploder, reset your browser settings, dump your cache files, and delete any and all browser cookies.
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Tried that; ipconfig /flushdns, didn't work.
I also deleted all temporary internet files and reset browser settings, didn't work.
But that hosts thing, where there i should see playonline listed?
I opened the files and there were just a list in which application i want to open it with. None of them didn't have Playonline listed there.
I hope you are not running out of ideas...
Waiting for more replys ^^
I also deleted all temporary internet files and reset browser settings, didn't work.
But that hosts thing, where there i should see playonline listed?
I opened the files and there were just a list in which application i want to open it with. None of them didn't have Playonline listed there.
I hope you are not running out of ideas...
Waiting for more replys ^^
open the hosts file with notepad. It might be there, it might not.
This is very strange, you are being blocked from the Playonline website somehow. The usual culprit is a virus, but that came up clean, Beyond that, it could be a browser hijack i guess. maybe tr going to http://www.safer-networking.org and grab a copy of spybot search and destroy and see if there is anything set to block FFXI.
if it's not on the hosts list or spyware, I can't think of what it may be. will look for other issues and think on this.
This is very strange, you are being blocked from the Playonline website somehow. The usual culprit is a virus, but that came up clean, Beyond that, it could be a browser hijack i guess. maybe tr going to http://www.safer-networking.org and grab a copy of spybot search and destroy and see if there is anything set to block FFXI.
if it's not on the hosts list or spyware, I can't think of what it may be. will look for other issues and think on this.
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ok trying those, thx for all ur helping, i dont wanna leave my 53 PLD career to this ...
EDIT: Ok there wasnt anything intresting with hosts files, except there is two files called rdthosts.bin.
and they have different paths, other's is: D:\Playonline\SquareEnix\PlayOnlineViewer\usr\all\url
And other's is:
D:\Playonline\SquareEnix\PlayOnlineViewer\default\usr\all\url
These hosts files have been editted in 3rd of October 2002, which weird cause i haven't had a game until 2nd of December 2003.
btw one hosts file got a very long list of net page addresses, but i couldnt find www.playonline.com or Square Enix or anything there.
And i had Spybot on my computer already and i checked it and scanned, it couldnt find anything, neither did i.
I'd like to know what does those rdthosts mean ^^
Thank you
Edited, Sat Jul 3 13:17:44 2004 by Filax
EDIT: Ok there wasnt anything intresting with hosts files, except there is two files called rdthosts.bin.
and they have different paths, other's is: D:\Playonline\SquareEnix\PlayOnlineViewer\usr\all\url
And other's is:
D:\Playonline\SquareEnix\PlayOnlineViewer\default\usr\all\url
These hosts files have been editted in 3rd of October 2002, which weird cause i haven't had a game until 2nd of December 2003.
btw one hosts file got a very long list of net page addresses, but i couldnt find www.playonline.com or Square Enix or anything there.
And i had Spybot on my computer already and i checked it and scanned, it couldnt find anything, neither did i.
I'd like to know what does those rdthosts mean ^^
Thank you
Edited, Sat Jul 3 13:17:44 2004 by Filax
5 posts
So I'm Filax's RL buddy and we have the same internet connection, and unfortunately i have exactly the same problem than he does, POL- 0019...
This really starts to **** me off, please help.
This really starts to **** me off, please help.
It may very well be on your ISP's end then. give them a call, and see if they are blocking ports you need.
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I really hope that FFXI update will fix this somehow, and i called there they said they arent blocking any ports and they have no idea what it could be...
OMFG its WORKING NOW!!! I'm updating it currently, cause i reinstalled it!!! im so happy!
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