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FFXI - Game randomly shuts-downFollow

#1 Apr 01 2004 at 9:54 PM Rating: Decent
Processor: AMD Athlon(tm) XP 2500+, MMX, 3DNow, ~1.8GHz
HD: 80 Gig Western Digital, partitioned into 4 drives, E: containing 20 Gigs, 11 Gigs free space.
Memory: 512MB RAM
Card name: RADEON 9600 SERIES
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633)
System Model: AWRDACPI
Frequency: Happens at a minimum of once per gaming session. During that session, it shuts-down at random.

I'll be playing the game, sometimes for a long/short time, then suddenly it'll just shut down. Both PlayOnline (required to run simultaneously with FFXI) and FFXI itself will just close. Once, it shut down, causing me to re-launch the game, but as soon as I entered the world of FFXI, it shut down again with me even touching anything (right after the world/area finished loading). So: shutdown, re-launch, shutdown.

Other times, it would shutdown, then I would re-launch the game and play for hours and it wouldn't happen again.

I've done a clean install (reformat/reinstall) of Windows XP, downloaded SP1, gotten the latest drivers for all hardware.

I'm not sure what else needs to be said. I know, for a fact that there aren't any viruses because I've run virus scans using the latest Norton Antivirus virus definitions. I've run SpyBot and Ad-Aware and neither found any spyware.

I've tried using a GeForce Ti4600 to see if it might be a problem with the graphics card, but this time, instead of shutting down, the system seemed to crash. I would be running through town, when all of a sudden a blank, black screen appeared, then it flashed to a blue screen, then the system restarted.

Sorry 'bout such a long (and possibly confusing) post. Just trying to show which possible-solutions I've attempted. I've even emailed Square-Enix about this and followed their directions (opening ports in the Router, dl'ing latest drivers, spyware/virus scans, etc.) to no avail.

If any kind of further advice or suggestions could be given, it'd be greatly appreciated. Thank you!
#2 Apr 03 2004 at 11:29 PM Rating: Good
Living on a Prayer
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30,114 posts
Quote:
I've tried using a GeForce Ti4600 to see if it might be a problem with the graphics card, but this time, instead of shutting down, the system seemed to crash. I would be running through town, when all of a sudden a blank, black screen appeared, then it flashed to a blue screen, then the system restarted.

this is prolly because there are residual files left over from the Radeon drivers (maybe you forgot to "uninstall" the radeon drivers before you removed the card).
If you want to see the error windows is showing you right before it reboots, right click "my computer" go to properties, click the "advanced" tab Click on "starup and Recovery" and uncheck "Automatically reboot" under "System Failure"
Now you have a cryptic error code that doesn't mean anything to you!
LOL j/k, you can write down the error code (it'll look like #x######## (#x########, #x########, #x########, #x########) but only the first code is the error code itself, there rest of the numbers refer to memory addresses etc) take the error code and search support.microsoft.com to find out what it means, you might even find a solution.
then check google with the error code and maybe "ffxi" or list the hardware etc

Um you might also check your memory since you said you're having problems after a fresh reboot. (this is what I believe your problem is (i know everything LOL j/k))
http://www.simmtester.com
has a good free ram tester
also
http://www.xfree86.org/
has a better one (in my opinion anyway)


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