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Internet Explorer/Netscape/Messenger not workin.Follow

#1 Mar 15 2004 at 8:13 PM Rating: Good
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The other night I ran Ad Aware on my mom's computer for her. There were just over 800 things found. I got rid of them all, and now nothing'll connect.
She is on dial up, and while it says that it is connected Netscape won't show any pages, Internet Explorer won't show any pages, and messenger services such as MSN won't work.
Internet Explorer has the screen come up that says all the stuff about trying to refresh etc. Netscape says basically the same thing in its popup. MSN's popup says the stuff about checking you internet connection etc.
Is there any thing that I can do to get back connected?

Let me know what exactly to look for and I'll post it.
#2 Mar 15 2004 at 8:35 PM Rating: Excellent
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Here you go. Nuke instructions:

Step one. run a search for any "hosts" files that may have been created on the machine. Chances are they are not needed, so rename them to something other than hosts for the time being so they won't be active.

Next in internet explorer go to Tools: Internet Options. On the General tab, Click on Delete cookies; Delete files (delete all ofline files is Checked); click on the settings button, go to view files (delete anything in that directory) then click view objects (Also delete anything in that directory). Click Clear History.

On the security tab, Select Internet and then click on custom level then select Reset to: Medium and press the reset button.

On the Content tab, click Clear SSL state

On the Connections tab, if you are connected via a network card, click on the LAN button. If the Proxy server section has any content in it, or is checked, uncheck and delete all information.

On the Programs tab, press the Reset all web settings button

On the advanced tab, click the restore all defaults.

Now go to Start:Run and type in ipconfig /flushdns

After that, restart the computer and see if it will connect to the internet when it restarts. If it will, great. If it won't there is probably still another registry key that is messed up. The easiest way to fix that will be to grab a new copy of internet explorer (you can get IE 6 off the windows XP cd) and install it over the existing copy.

That should reset every possible internet variable to default and get rid of any leftover reinfection vectors. If that doesn't do it, then it may be a problem with the windows VxD drivers. IN that case, a WIndows reinstall will be necceessary.
#3 Mar 16 2004 at 2:07 PM Rating: Good
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Thank you, I'll go give it a shot.

Ok, that didn't work, I did everything but the Clear SSL slate, which I didn't see.

Off to see if I can find a windows cd around :)

Edited, Tue Mar 16 14:37:08 2004 by Lowwatt
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