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some questions about disconnectionFollow

#1 Nov 11 2012 at 9:57 AM Rating: Decent
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is there any players used to logged in and all characters are disappeared or disable ?

however u cannot change another servers, when u logged in and it says disconnection

it already last for a few days.

"im not cheater or hacker, i hvn't got banned"

tks

Edited, Nov 11th 2012 11:01am by kazelyra
#2 Nov 12 2012 at 1:52 AM Rating: Good
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While there were some connection issues this evening, something that's lasted more than a few days would suggest something is amiss, and more likely on your end or relative to your ISP and the path to Trion's servers. If you use a router, try connecting directly to your modem if possible to test if that's going bad. I think when the loading ball is filling, the IP for the server you're looking to connect to is also shown. Mark that down and try a ping or tracert to it see if you're getting hung up somewhere.

Otherwise, if your account is in good standing, use their tech support forum or call in to troubleshoot.
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