Were you setting it up through the in game system? That stopped working awhile ago you need to do all account actions through the SOE page now.
And no you do not have to use the same dvd you registered the account with, any disc will do once the account is created.
I am having the same problem as TC. Where can I find the SOE page? I searched everywhere. Please help.
Edit - scratch that. Once I logged in to frontiers from the PS2, EQOA is now showing up on my account info. So obviously this isn't my original EQOA account. Now I'm just deciding if I should subscribe and start new characters or try and find my old account with my toons. Damn station password reset makes you wait 24 hours if you reset PW too much. I have a couple of account >< Edited, Nov 17th 2011 5:50pm by Crazyheat