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#1 Apr 27 2011 at 8:33 PM Rating: Good
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PlayStation(R)Network

===================================

Valued PlayStation(R)Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011,
certain PlayStation Network and Qriocity service user account
information was compromised in connection with an illegal and
unauthorized intrusion into our network. In response to this
intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full
and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our
network infrastructure by rebuilding our system to provide you
with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill
as we do whatever it takes to resolve these issues as quickly and
efficiently as practicable.

Although we are still investigating the details of this incident,
we believe that an unauthorized person has obtained the following
information that you provided: name, address (city, state, zip), country,
email address, birthdate, PlayStation Network/Qriocity password and login,
and handle/PSN online ID. It is also possible that your profile data,
including purchase history and billing address (city, state, zip),
and your PlayStation Network/Qriocity password security answers may
have been obtained. If you have authorized a sub-account for your
dependent, the same data with respect to your dependent may have
been obtained. While there is no evidence at this time that credit
card data was taken, we cannot rule out the possibility. If you have
provided your credit card data through PlayStation Network or Qriocity,
out of an abundance of caution we are advising you that your credit
card number (excluding security code) and expiration date may have
been obtained.

For your security, we encourage you to be especially aware of email,
telephone and postal mail scams that ask for personal or sensitive
information. Sony will not contact you in any way, including by email,
asking for your credit card number, social security number or other
personally identifiable information. If you are asked for this information,
you can be confident Sony is not the entity asking. When the PlayStation
Network and Qriocity services are fully restored, we strongly recommend that
you log on and change your password. Additionally, if you use your PlayStation
Network or Qriocity user name or password for other unrelated services or
accounts, we strongly recommend that you change them as well.

To protect against possible identity theft or other financial loss, we
encourage you to remain vigilant, to review your account statements and
to monitor your credit reports. We are providing the following information
for those who wish to consider it:
- U.S. residents are entitled under U.S. law to one free credit report annually
from each of the three major credit bureaus. To order your free credit report,
visit www.annualcreditreport.com or call toll-free (877) 322-8228.

- We have also provided names and contact information for the three major U.S.
credit bureaus below. At no charge, U.S. residents can have these credit bureaus
place a "fraud alert" on your file that alerts creditors to take additional steps
to verify your identity prior to granting credit in your name. This service can
make it more difficult for someone to get credit in your name. Note, however,
that because it tells creditors to follow certain procedures to protect you,
it also may delay your ability to obtain credit while the agency verifies your
identity. As soon as one credit bureau confirms your fraud alert, the others
are notified to place fraud alerts on your file. Should you wish to place a
fraud alert, or should you have any questions regarding your credit report,
please contact any one of the agencies listed below:

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division,
P.O. Box 6790, Fullerton, CA 92834-6790

- You may wish to visit the website of the U.S. Federal Trade Commission at
www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania
Avenue, NW, Washington, DC 20580 for further information about how to protect
yourself from identity theft. Your state Attorney General may also have advice
on preventing identity theft, and you should report instances of known or
suspected identity theft to law enforcement, your State Attorney General,
and the FTC. For North Carolina residents, the Attorney General can be
contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone
(877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney
General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202;
telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this
incident, and we regret any inconvenience. Our teams are working around the
clock on this, and services will be restored as soon as possible. Sony takes
information protection very seriously and will continue to work to ensure that
additional measures are taken to protect personally identifiable information.
Providing quality and secure entertainment services to our customers is
our utmost priority. Please contact us at 1-800-345-7669 should you have any
additional questions.

Sincerely,

Sony Computer Entertainment and Sony Network Entertainment


It was annoying enough when it was just PSN being down. Now they might have nearly all the info provided? FFFFUUUU-
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#2 Apr 27 2011 at 8:36 PM Rating: Excellent
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idiggory wrote:
2) Engaged an outside, recognized security firm to conduct a full
and complete investigation into what happened; and
They're paying someone to tell them they ****** off 4chan?
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#3 Apr 27 2011 at 8:52 PM Rating: Decent
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[img=http://images.cheezburger.com/completestore/2009/10/18/129003903479830528.jpg]

Serious: Maybe they are trying to reach all the Anon IPs.
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#4 Apr 27 2011 at 9:08 PM Rating: Good
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lolgaxe wrote:
idiggory wrote:
2) Engaged an outside, recognized security firm to conduct a full
and complete investigation into what happened; and
They're paying someone to tell them they ****** off 4chan?


Funny but no, they paid them to figure out how the Rebug CFW allowed access to the Developers PSN.

http://kotaku.com/#!5795565/playstation-network-shoplifting-may-have-taken-ps3-offline--other-less-believable-theories
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#5 Apr 28 2011 at 11:29 AM Rating: Good
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I can't seen Anon denying the attack if they actually were responsible for it. They aren't exactly quiet about their antics, lol.
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IDrownFish wrote:
Anyways, you all are horrible, @#%^ed up people

lolgaxe wrote:
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#6 Apr 28 2011 at 1:00 PM Rating: Excellent
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Facebook friend of mine from my hometown just had his credit card info stolen; got contacted by his bank because of suspicious activity. It was the card he used for the PS network. I can't say for sure it was from the hacker, but... I'd highly recommend cancelling your card if you haven't already.
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#7 Apr 28 2011 at 3:00 PM Rating: Good
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Well, f*ck.
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IDrownFish wrote:
Anyways, you all are horrible, @#%^ed up people

lolgaxe wrote:
Never underestimate the healing power of a massive dong.
#8 Apr 28 2011 at 4:49 PM Rating: Decent
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Yup, got mine today. Considering I haven't updated my PS3 in months and haven't actually agreed to the new ToS, I might have a case if my information did get stolen.
#9 Apr 28 2011 at 7:18 PM Rating: Good
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How do you figure?
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IDrownFish wrote:
Anyways, you all are horrible, @#%^ed up people

lolgaxe wrote:
Never underestimate the healing power of a massive dong.
#10 Apr 28 2011 at 9:38 PM Rating: Good
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I've been watching my bank account for the week, and nothing has appeared. Two guys at work I play with online haven't seen anything on their cards either.
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#11 Apr 29 2011 at 12:41 AM Rating: Good
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LockeColeMA wrote:
Facebook friend of mine from my hometown just had his credit card info stolen; got contacted by his bank because of suspicious activity. It was the card he used for the PS network. I can't say for sure it was from the hacker, but... I'd highly recommend cancelling your card if you haven't already.
I'm certainly planning to do so after I go to the ATM in the morning and take out some cash in case I need it.

Would have done it sooner, but I needed to make my cell phone bill payment and wanted to give it time to process.
#12 Apr 29 2011 at 9:25 AM Rating: Good
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Luckily, my debit card info was what they might have stolen. So I can just go to the bank today and get a new one.
____________________________
IDrownFish wrote:
Anyways, you all are horrible, @#%^ed up people

lolgaxe wrote:
Never underestimate the healing power of a massive dong.
#13 Apr 29 2011 at 10:16 PM Rating: Good
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I stopped by the bank today and asked them to cancel my debit card and issue me another. I also withdrew some money since I will be sans-card for about 7 days. It feels strange walking around with cash and not swiping a card when I go to the store.
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#14 Apr 30 2011 at 8:42 AM Rating: Good
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I just discovered the PSN from this story. I have a username and password, but no cc information loaded.

It stinks because I just realized that a lot of the old games are on there and I wanted to start getting them...I guess I will just have to wait.
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#15 May 02 2011 at 3:57 PM Rating: Default
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I just got fraudulent activity on my account that I once used for PSN, and I see while searching Google others are starting to get hit with the same charge. My bank is seeing this pop up all of a sudden on a lot of accounts according to the rep I spoke to. It's a charge for $39.44 for something called GAS * CSGASTEX.NET It could be a coincidence, but the timing is pretty suspicious. As for what this site is, if it even is a real site, I shudder to think. I shows up on Google, but I'm rather afraid to click on the link.

Luckily my bank put an automatic block on the card and is issuing me a new one. At least someone cares about their customers as opposed to Sony. Their letter basically amounts to "We got hacked, sucks to be you guys." Is it truly possible that Microsoft, of all companies, has better console security than Sony? And I don't mean the fact that a RROD'd console is hard to hack.
#16 May 02 2011 at 3:59 PM Rating: Excellent
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It just got real, SOE has been hacked as well and the data for more than 12,700 credit cards were stolen.

http://ca.kotaku.com/5797858/more-than-12700-credit-cards-stolen-from-sony-online-entertainment
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#17 May 02 2011 at 4:51 PM Rating: Good
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Shaowstrike the Shady wrote:
It just got real, SOE has been hacked as well and the data for more than 12,700 credit cards were stolen.

http://ca.kotaku.com/5797858/more-than-12700-credit-cards-stolen-from-sony-online-entertainment


Holy sh*t.
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#18 May 02 2011 at 5:08 PM Rating: Decent
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Likibiki wrote:
Shaowstrike the Shady wrote:
It just got real, SOE has been hacked as well and the data for more than 12,700 credit cards were stolen.

http://ca.kotaku.com/5797858/more-than-12700-credit-cards-stolen-from-sony-online-entertainment


Holy sh*t.


Another site wrote:


SOE claims that the credit card data that was stolen comes from an old, outdated database from 2007. This brings the chance for unauthorized credit charges to a minimum, as most credit cards would have expired within that long of a period. However, the personal information, passwords and login information of over 24 million users are still in the hands of criminals.
#19 May 02 2011 at 8:21 PM Rating: Good
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If that's true, then I'm fine--I got my PS3 in 2009.
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Anyways, you all are horrible, @#%^ed up people

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#20 May 02 2011 at 8:58 PM Rating: Good
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This latest 12,700 is a separate account scare (from the same event) from SoE's many services, from the sounds of it. The millions of users of the PSN have still had their data potentially stolen. Read the related articles on the subject in the links.
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#21 May 03 2011 at 4:49 AM Rating: Decent
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It doesn't seem like Sony knows entirely what was compromised and what wasn't as of yet. Maybe I'm just a pessimist but I wonder if this will get worse as Sony's investigation continues. Anyone care to engage in educated speculation and try to predict whether that's the case or not?
#22 May 03 2011 at 8:19 AM Rating: Excellent
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I keep having heart palpitations from reading this topic, because I keep thinking it's SE, not SoE. Only SE has my info, thanks to FFXI. Kinda glad I never got on the PSN now!
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#23 May 03 2011 at 9:14 AM Rating: Good
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Quote:
This latest 12,700 is a separate account scare (from the same event) from SoE's many services, from the sounds of it. The millions of users of the PSN have still had their data potentially stolen. Read the related articles on the subject in the links.


The linked article said it that the 12,700 were from the outdated database of US credit cards from 2007, with a similar database being compromised for Central Europe.

Quote:
Update: Sony Online Entertainment has issued a notification assuring customers that current credit card information has not been compromised. "There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment."

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IDrownFish wrote:
Anyways, you all are horrible, @#%^ed up people

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#24 May 03 2011 at 12:30 PM Rating: Good
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I wonder how this guy feels about all this?

http://www.youtube.com/watch?v=uh1jB4hVJRg
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#25 May 06 2011 at 4:45 PM Rating: Decent
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As a way of apologizing to the people affected by this Sony is giving away up to four games per person.

Sony's Head of Communications, Nick Caplin wrote:


We will be offering PSN users the opportunity to select two PS3 games from a list of five, as well as offering PSP users the opportunity to choose two games from a list of four. We will let you know exactly what games are available very soon.



They're also going to be offering free identity theft tools, though I suspect that to sign up for them you'll have to agree not to sue them.

Quote:

Since the PlayStation Network's breach and the subsequent theft of user information, the possibility of identity fraud went way up for a lot of gamers. Sony detailed plans to offer identity theft protection to PSN users in the United States today. Plans for individuals in international PSN territories have not been described but that information should be available soon.

Thinking about enrolling in the complimentary service? Here's the run down:

* Cyber monitoring and surveillance of the Internet to detect exporsure of an AllClear ID Plus customer's personal information, including monitoring of criminal web sites and date recovered by law enforcement. If his/her personal information is found, the customer will be alerted by phone and/or email and will be provided advice and support regarding protective steps to take. The customer will also receive monthly identity status reports. Debix works with an alliance of cyber-crime experts from the government, academia and industry to provide these services.

* Priority access to licensed investigators and identity restoration specialists. If an AllClear ID Plus customer receives an alert, or otherwise suspects that he/she may be the victim of identity theft, the customer can speak directly, on a priority basis, with an on-staff licensed private investigator, who will conduct a comprehensive inquiry. In the case of an identity theft, the customer can work with an identity restoration specialist to contact creditors and others, and take necessary steps to restore the customer’s identity.

* A $1 million identity theft insurance policy per user to provide additional protection in the event that an AllClear ID Plus customer becomes a victim of identity theft. This insurance would provide financial relief of up to $1 million for covered identity restoration costs, legal defense expenses, and lost wages that occur within 12 months after the stolen identity event.



Source 1

Source 2
#26 May 06 2011 at 5:29 PM Rating: Good
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VERY smart move on their part about the free identity protection service. I'll definitely seriously consider taking them up on that offer.

It's also a brilliant legal move. In a case that needs to prove damages, you basically just lost your chance to do so since Sony's giving you identity protection to ensure that... you don't suffer damages.

[EDIT]

I wonder what titles we can expect? Hope they are good ones, that I don't have. :P

Edited, May 6th 2011 8:27pm by idiggory
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IDrownFish wrote:
Anyways, you all are horrible, @#%^ed up people

lolgaxe wrote:
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