I think the glitches Fitzilla is referring to are the general ones that people complain about: duping, common dropped connections, really laggy performance if they don't reset the servers daily, class balancing, lack of things that should have been in the game since launch (like milk), et cetera.
I don't agree that dropping the price is the way to go. They sold over 330,000 boxes, so there are alot of people willing to shell out money for the game and its premium monthly cost. I think they can get less people cancelling if they gave the game more challenging goals. Not everyone wants to destroy their character in order to unlock the force sensitive slot. If you just want to play with your starting character, you can max out his skill points and get the best equipment within a month or two of playing. After that, the game really doesn't have anything to offer besides superficial missions.