Logging into the SOE forumsFollow

i don't know if I was the only that was not told that in order to log on you have to use your SWG game login name and password. I had been trying to log in using a different user name that i had set up specifically for the forums. After trying for a few weeks i gave up and accepted that i'd never get on. Then I found a note at the end of someones post on another website, and so i tried my game name and password. That worked. Did anyone else have this problem???? I think it is stupid that they did not bother to mention this anywhere in there online support information.