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World of Warcraft upgrade help?Follow

#1 Aug 06 2013 at 1:26 PM Rating: Good
First off, sorry if this is in the wrong section!
I was using the trial account, then I bought the disks from amazon, and installed the game through them. When I try to upgrade using a game card I bought, I get this error when I type in the code:

You cannot claim this game card key. You have no eligible World of Warcraft accounts for this game card key.

I looked up the issue, and apparently I need to buy an additional upgrade before I can use my card, but other sites are saying that when you install the game with the disks, you can use a code which will upgrade it, without the additional cost (Since I spent thirty pounds on the thing) However, the only code that came with my disks is the one that allows you to give a friend a free trial.
Is there a code I'm missing? Surely I shouldn't need to pay an additional fee AFTER purchasing both the game and game card?
#2 Aug 06 2013 at 2:57 PM Rating: Good
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809 posts
Other than the free trial offers...

You should have serial number game codes on the disc envelope(s). You could/should have more than one serial number, depending on your purchase containing any expansion discs in addition to the core game.

I'm also wondering whether you bought a completely new item versus a used/open copy.

As for the game card, it should work fine once you upgrade the trial account (thereby keeping whatever youve created) OR create a new account (start fresh) .... the serial number included with the discs should be able to do either function.
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#3 Aug 06 2013 at 8:16 PM Rating: Excellent
As Azaza mentioned, did you buy New CD(s) or Used?
If it are used you will need to buy a key via blizzard. If it was a new CD, there should be a Key Code either: on the CD (like a white sticker), on the CD Case, or on the paper CD sleeve. Should be like 12 #'s and ABCs, may just be #s.
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