The only thing stopping me from fixing computers on a professional level is that little piece of paper that you get from going to school, which I dont have money to do. Otherwise I have tons of experience Ive built computers since I was 16, and my first PC was a "family" PC - HP 286(pre pentium, windows 3.1) had to teach myself DOS to play games/shareware/etc, then I was given a true DoS systems had 2 floppy 5 1/4 drives One for OS and one for saving (used to play Duke Nukem(the sidescroller), Snake, Commander Keen, and of course Scorthed Earth.
I'm in the same boat.
It is sad when big companies decide that their money is more important than people being able to help other people who have problems and don't know how to fix it themselves.
And they always charge some outrageous price (years ago it was like $400 for a 1 or 2 year thing or something like that). I mean, seriously? You should have to dump hundreds of dollars just to be able to work in that field? *rolls eyes* I know the crap, I don't have to prove it. In fact, I know it better than a lot of college kids working at these computer repair joints.
I can't count how many computers I repaired where a friend of mine took said computer to this place, brought it home and it didn't even freaking work. Then they'd take it to me (because I'm starting to get a reputation for this) and I'd take it to my place, hook it up and... well, lemme tell you a story of my most recent.
Older computer, Win95. Woman took it to the repair shop, for a virus problem. Well, she didn't know it was a virus, but it very much sounds like that's what the problem was -- lots of massive slowdowns, random freezing, internet refused to work sometimes, etc.
The guys at the shop claimed it was a virus and that they removed it. She brought the computer home and in her words: "the screen looks all wonky, the modem won't work, and there's no sound, so I just gave up on it and let it sit in storage" I'm like "whaaaaat? Gimme that, I'll fix it."
I take it home and...
Okay, what they did was very simple: They reformatted the HDD, reinstalled Win95, and they copied the driver files to the HDD
but failed to actually install the driver files. I mean, Seriously? All they did was format and install Windows. Apparently they mistook the Driver File Extractor for the Driver Installation Program. All they did was download a zip (the same zip I downloaded), and double-clicked it... it Extracted the individual drivers onto the HDD... and that's it. These stupid college kids must have somehow thought that installed the driver files, despite the fact they didn't even bother checking to see if stuff actually worked (or noticed the fact the computer is still running in 16-color mode lol).
Or then there was the time when a friend of mine had trouble running WoW on his computer. He'd log in, and the computer would immediately crash so he took the computer into the shop since it was still under warranty. They looked his computer over and said "Your video card is bad" after playing with some programs. They uninstalled his MoP Beta
because they thought "that might be causing the issue". Seriously? A stand-alone program on the HDD is going to interfere with the video card while its not even running? Where did these guys get those little pieces of paper that claim they know their crap!?
Anyways, over the phone I instructed him to run dxdiag. Everything was OK. I said "Dude, there's nothing wrong with your video card...." and he goes "yeah I was thinking that, that's why I asked to have the computer back and decided to call you". I told him to boot the game up but DON'T log in (since that crashes the system). I said "Okay, click the System Button you see on the login screen and go to the Video section and see if anything looks weird" ... two minutes later and he goes "Um, it says DirectX 11, but I'm running DX10?" and I said "try changing it then."
What do you know?
Boom, works. He boots up and it plays fine.
Idiots (not the friend, I'm talking about the college kids working at that shop).
I have plenty more stories, but I think I derailed/rambled enough lol. But if you really wanna hear em.... Edited, Jan 15th 2013 9:01am by Lyrailis