Forum Settings
       
Reply To Thread

HelpFollow

#1 Jul 23 2010 at 8:01 AM Rating: Decent
Alright, i'm not trying to **** on Sony here but this is by far the worst 24 hours i've ever had with a video game.

I buy everquest complete collection, I expect 60 free days, 500 station cash.

I come home, install, it says i have 14 days remaining. I'm told I have to purchase another subscription to activate the 60 days.

I buy the "everquest 2" Starter pack (20 bucks down the hole) and guess what NO 60 DAYS!

Chat support had me waiting for 2 hours, and finally when I was number 1 in queue it timed out. There email is reporting a CGI error to me.

Does anyone know what I have to do to get what I paid for?
#2 Jul 23 2010 at 9:38 AM Rating: Excellent
Special Snowflake
Avatar
****
6,786 posts
In order to get your free time you have to set up your subscription information. You will not be charged until the end of your free time. If you cancel before your free time is up you will not be charged.
____________________________
[img]http://i12.photobucket.com/albums/a230/calthine/EmptyMind-2.jpg[/img]
Community Manager | QA Lead
ZAM: Support FAQ | Forum FAQ | Forum Rules
Cook Ten Rats
#3 Jul 24 2010 at 11:50 PM Rating: Good
Sage
Avatar
****
8,187 posts
Calthine wrote:
In order to get your free time you have to set up your subscription information. You will not be charged until the end of your free time. If you cancel before your free time is up you will not be charged.


Absolutely. You only need a valid Credit Card to set up the account & billing (and get the free 60 days). As soon as your information verified you can even cancel your subscription (don't worry, this won't delete your account or characters), if you wish to use another CC or even prepaid game cards.

Also it should be noted that this applies ONLY ON NEW ACCOUNTS, existing account's do get kind of screwed on that deal when we buy expansions.

Edited, Jul 25th 2010 12:51am by Dyadem
____________________________
Things I sometimes play...

"What do you want to be when you grow up?"
"I want to be a unicorn!"
"Awww, why's that?"........
"So I can stab people with my face."
Reply To Thread

Colors Smileys Quote OriginalQuote Checked Help

 

Recent Visitors: 136 All times are in CST
Anonymous Guests (136)