I suggest addnig a resume feature to the game for when players crash.
Alot of times after a crash, or if PC shuts down for some reason, or internet is lost - I can't log in for 10-15 minutes because my character is still logged in-game.
Why not add a resume feature that checks to see if character is already logged in and gives option to resume with that character, rather than kicking back to start screen with an error message?
Might save alot of in current circumstances lost leves / quests that way.

