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No menus after patch?Follow
42 posts
After downloading the patch i cant seem to see any of my menus for some reason, the login ones, and in-game ones. Tried messing with the resolution to see if it would fix it but nothing happens, Anyone else run into this? if so how do i fix it?
3 posts
Yep, the exact same problem :(
On log in, I get a black screen where the square enix logo should pop up, but I hear the sound alright, the sound is fine. Then it goes to a blank white screen with some fog effects at the bottom but no words. Everything else is fine in terms of functionability and sound, I eventually guessed my way to logging in using the keyboard commands/ Once I logged in it was the same - everything was normal except none of the menus which makes the game completely unplayable still.
I slept on it, uninstalled and reinstalled the game and all updates - a 2 and a half hours process but it's still the same.
Seems to be a really rare problem so I don't have much hope of SE bothering to address it, if the problem is at their end that is.
The control panel > speakers solution doesn't help this either.
On log in, I get a black screen where the square enix logo should pop up, but I hear the sound alright, the sound is fine. Then it goes to a blank white screen with some fog effects at the bottom but no words. Everything else is fine in terms of functionability and sound, I eventually guessed my way to logging in using the keyboard commands/ Once I logged in it was the same - everything was normal except none of the menus which makes the game completely unplayable still.
I slept on it, uninstalled and reinstalled the game and all updates - a 2 and a half hours process but it's still the same.
Seems to be a really rare problem so I don't have much hope of SE bothering to address it, if the problem is at their end that is.
The control panel > speakers solution doesn't help this either.
2 posts
I have the same issue and did all the same things you did. Reinstalled and he re-patched but I still cannot play the game on my desktop, however... my laptop seems to be working fine. If I load it up on the windows side of my Mac it turns on menus and all without a problem...
The speaker thing didn't work for me either. I wish I knew what was going on. . if someone figures this out before me please email me the solution!!
skiye.c.murray@gmail.com
The speaker thing didn't work for me either. I wish I knew what was going on. . if someone figures this out before me please email me the solution!!
skiye.c.murray@gmail.com
Forgive me if my solution does not work... For I do not have this problem, just guessing
You say it is after the most recent patch, So as an IT Professional, I would try some different Video Card Drivers, Or possibly a Direct X update.
Most likely (again just guessing) the patch may have changed the relationship with their software (ffxiv) and your Drivers/software.
To get a better idea, what Graphics Cards are you using. If you all have similar cards, its probably a GPU driver issue.
Let me know, and I will try to get a good solution for you.
You say it is after the most recent patch, So as an IT Professional, I would try some different Video Card Drivers, Or possibly a Direct X update.
Most likely (again just guessing) the patch may have changed the relationship with their software (ffxiv) and your Drivers/software.
To get a better idea, what Graphics Cards are you using. If you all have similar cards, its probably a GPU driver issue.
Let me know, and I will try to get a good solution for you.
3 posts
Sabmoog wrote:
Forgive me if my solution does not work... For I do not have this problem, just guessing
You say it is after the most recent patch, So as an IT Professional, I would try some different Video Card Drivers, Or possibly a Direct X update.
Most likely (again just guessing) the patch may have changed the relationship with their software (ffxiv) and your Drivers/software.
To get a better idea, what Graphics Cards are you using. If you all have similar cards, its probably a GPU driver issue.
Let me know, and I will try to get a good solution for you.
You say it is after the most recent patch, So as an IT Professional, I would try some different Video Card Drivers, Or possibly a Direct X update.
Most likely (again just guessing) the patch may have changed the relationship with their software (ffxiv) and your Drivers/software.
To get a better idea, what Graphics Cards are you using. If you all have similar cards, its probably a GPU driver issue.
Let me know, and I will try to get a good solution for you.
Thanks for your advice :)
Been on a bit of a saga with this problem, many hours gone into this already. My graphics card is NVIDIA GeForce GT 220
Here's a rough itinerary of the last few hours, im on Window's Vista btw :)
1) attempted to install the current, most up to date version of directx to be told I had a newer version.
2) Installed Windows update which crashed my computer when it was installing the hotfix
3) Went onto the GeForce site here http://www.geforce.com/#/ and let it autodetect my drivers, and installed 4 different drivers/software it suggested thenr estarted my computer
4) Upon restart everything was massive (screen resolution was messed up, which I fixed), slow running and blotchy, the only other time had that problem was an old laptop.
5) Also now whenever I restart my computer a pop up comes up telling me it's unable to load the NVIDIA Display Driver and that I must update the "video BIOS for the NVIDIA GeForce GT 220"
6) FFXIV now instantly comes up "this program has stopped working" which is no surprise given the GPU is out of order completely.
I google searched he pop up and read how updating it incorrectly can mess up my gpu forever so I'm a littloe cautious.
Oh and I ran "HP Updater" which installed 2 gpu unrelated things.
Cheers!
3 posts
fixed it!
you jsut need to reinstall your gpu but beward if you have the same card as me. It was a torturous saga, I'm tellin' ya.
If perchance you do have the same card as me this is the answer:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=uk&lc=en&dlc=en&softwareitem=pv-82373-1 [for windows x64 bit]
http://bizsupport1.austin.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=4011395&swItem=pv-82370-1&prodNameId=4081563&swEnvOID=4052&swLang=8&taskId=135&mode=4&idx=1 [for x32 bit]
Nasty piece of work that card, I'm tellin' ya.
you jsut need to reinstall your gpu but beward if you have the same card as me. It was a torturous saga, I'm tellin' ya.
If perchance you do have the same card as me this is the answer:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=uk&lc=en&dlc=en&softwareitem=pv-82373-1 [for windows x64 bit]
http://bizsupport1.austin.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=4011395&swItem=pv-82370-1&prodNameId=4081563&swEnvOID=4052&swLang=8&taskId=135&mode=4&idx=1 [for x32 bit]
Nasty piece of work that card, I'm tellin' ya.
Just FYI there is a easier way to Remove / re-install all GPU drivers
Enter Windows in Safe / VGA mode Find drivers under Add/remove Programs
Uninstall all Drivers and Software for your card
Then Restart PC (may look wierd, or stretched) download and install current Drivers/software
Only reason Safe mode/VGA mode is recommended is because it wont need your GPU drivers to run Windows Properly, therefore when all drivers are uninstalled it wont give you crashing.
Enter Windows in Safe / VGA mode Find drivers under Add/remove Programs
Uninstall all Drivers and Software for your card
Then Restart PC (may look wierd, or stretched) download and install current Drivers/software
Only reason Safe mode/VGA mode is recommended is because it wont need your GPU drivers to run Windows Properly, therefore when all drivers are uninstalled it wont give you crashing.
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