Early Access did not cost extra money, therefore you're not entitled to anything whatsoever. You paid for the CE, you got the CE bonuses. I pre-ordered, I got my earring and wind-up doll.
No. Early access was a pre-order incentive. And not a selfless one either. Early access splits up the crowd and helps prevent an even larger crush of people on launch day all trying to do exactly the same thing at exactly the same time. Basically without early access, the stability problems actually get worse.
I very much understand that part, and I wholly support the practice, because as you said, it does split people up, rather effectively.
However, I still stand by my point that no extra money was paid to gain Early Access, and no guarantees were made of the quality of your Early Access experience, in fact I'm pretty sure the opposite was true, that they warned about Server Congestion before Early Access happened.
This is kind of like, I don't know, you see two boxes of cereal on the store shelf. They are identical boxes of cereal and they are identical prices. One of them has an advertised kids' toy packaged with it, the other does not. You buy the one with the kids' toy, and the kids' toy either is not the quality you expected, or maybe it's broken.
You did not pay extra money to get the kids' toy (both boxes of cereal were identical, including the price). I don't think it is reasonable to get angry about that situation.
When someone offers you something in exchange for money, and then you give them that money, you ARE entitled to the thing being offered. The word "entitled" has gotten a huge negative connotation of late mostly due to political rhetoric, but it has an actual meaning. If I pay you for a service, I am entitled to that service. I didn't give you money and then you're giving me the service as some kind of unrelated gift. It's a business transaction. And demanding that you fulfill your end of the transaction after I've fulfilled mine is not unreasonable.
They did give you Early Access. It's just... it wasn't the quality you were wanting, and their Terms of Service says that they are in no way obligated to make any sort of guarantees that the service will be available at any given time. You clicked the OK button on the ToS when you installed, but did you actually read it? If you didn't.. that's on you.
Not saying that to berate you, make fun of you or anything, but it's just the simple plain facts.uote]
Actually, SE lying about the DDoS attack is FAR more likely than there actually being one. It does not take 5 days to identify a DDoS attack unless their security people and server teams are absolutely incompetent. Also a DDoS attack going on for 5 days is quite unusual. A far more likely explanation for the server and connectivity problems is that SE got caught with their pants down and both couldn't handle it and couldn't admit it.
It was probably a mix of heavy server loads and DDoS attacks. I doubt it took them 5 days to identify it, it took them 5 days to notify
us. Maybe they didn't want to give people ideas to jump in and add to the problem. *shrugs* You know as well as I do that SE does not tell you about a problem (or at least the reasons behind it) until after it has been dealt with. Such as RMT bans, they don't tell you they've banned RMT until after they've done so. And, they said that the nature of the DDoS attacks made it difficult because they were "changing frequently" or whatever they said. Could have been a few separate groups of people doing it here-and-there? *shrugs* I don't know.
Either way, at the end of the day, this should have been expected and prepared for, by the playerbase. You could say that SE could have prepared better, maybe they could have, but we don't know what kind of hardware they're using, we don't know how their netcode is coded, we don't know all the back-room stuff that goes on behind the scenes. It seems to me kinda silly to play armchair devs/ITs when we don't even know the details about their software, hardware, or anything else like that. It's about as silly as "doctors" who write articles for tabloids about celebrities' health trying to diagnose whatever might or might not be wrong with them when they've never seen them in person and have only seen pictures and heard rumors about them.