Connection issues. No initial error messages Follow

Hi all,

My wife and I play FFXIV together. We had recently switched her old family Acer machine with a gaming PC:

http://www.newegg.com/Product/Product.aspx?Item=N82E16883258020R

Lately (After the 2.2 update) she has been having issues with FFXIV not staying connected. Myself on the ps3 and ps4 have no issues staying connected. There are no error messages, just a lag spike then disconnection. After disconnecting she can't get reconnected for quite some time. There's an error about not being able to connect to the host lobby.

I'm a lil tech savy, but not have no idea how to troubleshoot this from the little I have already done.

1. Wire connection
2. USB wifi connection
3. PCI wireless card connection.

None of these three option seemed to have made a difference. We have an Airport extreme running a Comcast Business class connection. Running amazon Prime, netflix, and web surfing without any issues.

I know that's not a whole lot of information to go off of, but any tips on what we can do to stabilize her connection?

I'm seeing the same problem post 2.2. Distortion in the sound in quiet places (initial loading screen, residence, etc), and after a while of playing there's suddenly massive breakdown of the frame rate and then, if I don't exit in time, it hangs. Trying to relaunch gives an Unable to Check Launcher or something like that, and requires a computer restart to play again. Once it even hung the entire computer and I had to reach for the hard reset.

I've reported it as a bug via the Support button.

Only FFXIV is affected, and only post 2.2.

Thank you guys for the input. It is very much appreciated. Looks like I have a lot to try out after work today.