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Appcrash FFXIVgame.exe Help Me!!!Follow

#1 Aug 11 2012 at 1:53 PM Rating: Default
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258 posts
Hello everyone im currently trying to return to FF14 but i keep getting this error -_- My Laptop specs are:
System Information

Operating System Microsoft Windows 7 Home Premium Edition 64bit (build 7600)
Processor Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz
Number of Processors Logical Core Count 8 Physical Core Count 4
BIOS BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
Physical Memory 6068.551MB
Virtual Memory 2047.875MB
Page File 12135.242MB
DirectX Version DirectX 11
Graphic Device(s) ATI Mobility Radeon HD 5800 Series
+Device \\.\DISPLAY1
+Chip AMD Radeon Graphics Processor (0x68A0)
+Maker Advanced Micro Devices, Inc.
+Video Memory 1012.637 MB
+Shared Video Memory 2778.275 MB
+DAC Type Internal DAC(400MHz)
+Display Mode 1600 x 900 (32 bit) (60Hz)
+Driver Version 8.17.0010.1132
+Driver Date 6/11/2012 1:23:12 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported

Im posting this because i have really tried everything i could find on the internet. i use to play FFXIV on this same computer about 6 months ago and ran the game on High graphics perfect. here is the error message i get after i have logged in and i click on the PLAY button

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxivgame.exe
Application Version: 1.0.0.0
Application Timestamp: 5009885b
Fault Module Name: ffxivgame.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 5009885b
Exception Code: c0000005
Exception Offset: 00648015
OS Version: 6.1.7600.2.0.0.768.3

Things ive tried to do:
-Uninstalled and reinstalled the game 3 times
-updated ALL my drivers
-uninstalled and reinstalled my graphic drivers
-changed the sound setting to 44.1
-replace the the newest FFXIVboot.exe with the older versions of the file
-Changed ffxiv configs to as low as they could go

Please Help ive been trying to figure this out for over 3 days now

Edited, Aug 11th 2012 4:25pm by Xbloods
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XonX Delahelix


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