Forum Settings
       
« Previous 1 2
Reply To Thread

Hardware questionFollow

#1 Jul 04 2013 at 2:52 AM Rating: Good
I have been having a problem with this game ever since I renewed my sub almost 2 months ago. I CONSTANTLY d/c in Crawler's Nest and Jeuno. I figure it has to be the concentration of people, but this happens even with "Number of characters displayed" at the lowest setting. I've rolled back my drivers, used the most up-to-date ones, and played with different configurations, but nothing helps.

System:

Motherboard: ASRock z77
CPU: Intel i-3570k
RAM: 8GB (2x4GB) G.Skill
GPU: EVGA 660ti Superclocked
PSU: Corsair 750W Gold
HDD: Samsung 1TB 7200rpm

Any help would be appreciated, as it is taking me FOREVER to level subs atm for COR.
#2 Jul 04 2013 at 4:10 AM Rating: Good
Avatar
*
221 posts
Have you tried checking the Graphics Stabilization check box in the FFXI Config?
#3 Jul 04 2013 at 8:12 AM Rating: Good
Constantly DC or constantly crash?

Disconnects are more likely a sign of networking troubles. Straight up crashes are more likely a sign of graphics issues as being discussed.

Who is your ISP? What speeds are you paying for and what speeds are you getting? Do you have admin access to your router? Are you running a firewall?
#4 Jul 04 2013 at 12:32 PM Rating: Decent
Avatar
****
7,564 posts
I had a similar issue a few years back, and the only way I was able to fix it was reinstalling the entire game. After that it worked fine.

Check your other games if you play any, if you are not being dropped or crashing than it is likely something wrong with the FFXI file system, when it was messing up for me FFXI was the only game crashing out.

Also this was through steam install.
____________________________
HEY GOOGLE. **** OFF YOU. **** YOUR ******** SEARCH ENGINE IN ITS ******* ****** BINARY ***. ALL DAY LONG.

#5 Jul 04 2013 at 4:11 PM Rating: Excellent
Avatar
******
29,919 posts
Hardwarewise, you have a decent midrange gaming setup. Plenty of power from a decent power supply maker, a good amount of ram (gskil is pretty reliable) and a decent video card. I would be curious as to what size monitor you are driving. if its a 24" or larger, than you still might just be running out of video horsepower. Though if it only happens in two specific spots with any regularity, it could be that you have a corrupted texture file somewhere in the installation directory and its crashing the game. Heat is also a possibility depending on what type of case you have, how many fans, clearance to vents, temperature inside the house, etc. Things I would try are:

1. Run the windows memory Diagnostic from the start menu of windows 7 (you have over 4GB ram, so I'm assuming windows 7 here. vista has one too I suppose though) if it passes clean your ram is probably good.

2. run checkdisk on your drive, and run a manual defragmentation on the drive. Then run any file system scans the game has, if any.

3. If you are still having issues, download speedfan and check motherboard temperatures at idle and during game run, as well as check for errors on the SMART tab inside to see if your hard drives are having problems. Thats a new enough setup from the components that it shouldn't be unless you reused an old drive, but it could be about the same timeframe as the massive floods that destroyed the thailand hard drive factories, which forced production to india using bearings that are tending to wear out quickly. Thats the reason drives made during that time tended to only have a 1 year warranty compared to the 3-5 that was previously the norm.
____________________________
Arch Duke Kaolian Drachensborn, lvl 95 Ranger, Unrest Server
Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
Forum Rules
#6 Jul 04 2013 at 6:22 PM Rating: Decent
Dread Lörd Kaolian wrote:
Hardwarewise, you have a decent midrange gaming setup. Plenty of power from a decent power supply maker, a good amount of ram (gskil is pretty reliable) and a decent video card. I would be curious as to what size monitor you are driving. if its a 24" or larger, than you still might just be running out of video horsepower. Though if it only happens in two specific spots with any regularity, it could be that you have a corrupted texture file somewhere in the installation directory and its crashing the game. Heat is also a possibility depending on what type of case you have, how many fans, clearance to vents, temperature inside the house, etc. Things I would try are:

1. Run the windows memory Diagnostic from the start menu of windows 7 (you have over 4GB ram, so I'm assuming windows 7 here. vista has one too I suppose though) if it passes clean your ram is probably good.

2. run checkdisk on your drive, and run a manual defragmentation on the drive. Then run any file system scans the game has, if any.

3. If you are still having issues, download speedfan and check motherboard temperatures at idle and during game run, as well as check for errors on the SMART tab inside to see if your hard drives are having problems. Thats a new enough setup from the components that it shouldn't be unless you reused an old drive, but it could be about the same timeframe as the massive floods that destroyed the thailand hard drive factories, which forced production to india using bearings that are tending to wear out quickly. Thats the reason drives made during that time tended to only have a 1 year warranty compared to the 3-5 that was previously the norm.


Considering I have an almost identical rig that runs all the newest games maxed on a 27" monitor (minus Crysis 3), I doubt it's lack of power. Only difference is I have a 7950 hd boost and UD5H motherboard. Also, FFXI wouldn't touch your GPU enough for it to sky rocket in temps. If newer games are crashing, then I'd look towards a cooling issue, otherwise sounds like a re-install or network issue (if you're just dc'ing).
____________________________

#7 Jul 04 2013 at 11:07 PM Rating: Good
Thanks for the replies guys Smiley: smile

Catwho - The game crashes. Screen goes black for about 3 seconds, then the window pops up white again and tells me PoL quit responding. I also get a system message saying "Your display driver stopped working, but has successfully recovered." ISP is Comcast, 50GB/s plan, haven't run to see what I'm actually getting. Only been in this apartment 2 weeks, haven't messed with the router since I got it turned on.

Kaolian - I will run those things tonight after some xp on COR. Running on a 23-24" monitor.

I run the EVGA software that came with the card to monitor speed, temp, etc. Running the game idle is around 30* C, congested areas and actual xp parties get it as high as 41* C.

2 100mm fans in front, 1 in back and a large (250mm?) fan on top, EVO 212 cooler on the processor.

#8 Jul 05 2013 at 6:36 AM Rating: Good
Windows 7 or Windows 8?
#9 Jul 05 2013 at 6:49 AM Rating: Default
Have you tried rolling back your video drivers?
____________________________

#10 Jul 05 2013 at 8:46 AM Rating: Good
Avatar
**
842 posts
I have a similar system ready to build once some fan connectors get here so I hope it isn't the system. (hate it when I don't have molex connectors in my case fans, and I tend to go with no less than three). Mind THIS ISN'T PUT TOGETHER YET but what I got:

I5 3570k
Corsair case
Asrock Z77 Extreme 3 mb
Seagate 1 TB hdd
Geforce GTX 650 Ti
520W powersupply (Seasonic)
8 gigs of ram(Crucial Ballistix Sport VLP DDR3L)
DVD-RW
3 case fans (The bigger ones.)

I hope I am not going to run into any problems when I put that together. Oh and the op system is going to be Windows 7 Ultimate; I got that ready to go. I'm planning on doing a full install of DirectX including the older versions b/c I know FFXI needs a older version. ^^

Also before anyone asks I'm not planning on doing any overclocking. I don't do that. ^^



Edited, Jul 5th 2013 10:56am by maryadavies
____________________________
Elizara, Mithran WHM of Quetzalcoatl
LS's: SpecialFriends, ShikigamiWeapon, Noble's, WeSayHurray, JingZen, Betrayed (Dynamis and Aby)

Still a MithraPride kitty at heart, tho that shell is gone..Also still CTY at heart forevah!

Midgard: NEVER FORGET.

Alla profile: http://ffxi.allakhazam.com/profile.xml?11530

Thinking about swapping from console to PC? Check here to do it right!
#11 Jul 05 2013 at 9:50 AM Rating: Good
Windows 7. I Have Run The Game On New Drivers And Rolled Back Ones. My Phone Capitalizes Every Word, For Some Reason...
#12 Jul 05 2013 at 11:05 AM Rating: Good
Keeper of the Shroud
*****
13,632 posts
maryadavies wrote:
I have a similar system ready to build once some fan connectors get here so I hope it isn't the system. (hate it when I don't have molex connectors in my case fans, and I tend to go with no less than three). Mind THIS ISN'T PUT TOGETHER YET but what I got:

I5 3570k
Corsair case
Asrock Z77 Extreme 3 mb
Seagate 1 TB hdd
Geforce GTX 650 Ti
520W powersupply (Seasonic)
8 gigs of ram(Crucial Ballistix Sport VLP DDR3L)
DVD-RW
3 case fans (The bigger ones.)

I hope I am not going to run into any problems when I put that together. Oh and the op system is going to be Windows 7 Ultimate; I got that ready to go. I'm planning on doing a full install of DirectX including the older versions b/c I know FFXI needs a older version. ^^

Also before anyone asks I'm not planning on doing any overclocking. I don't do that. ^^


You might want to think about a more powerful power supply.

Edited, Jul 5th 2013 5:45pm by Turin
#13 Jul 05 2013 at 11:07 AM Rating: Good
Avatar
**
842 posts
I'll think about it; I don't see any problems off the bat though. This is to be basically starter and I upgrade over time.

Edited, Jul 5th 2013 1:08pm by maryadavies
____________________________
Elizara, Mithran WHM of Quetzalcoatl
LS's: SpecialFriends, ShikigamiWeapon, Noble's, WeSayHurray, JingZen, Betrayed (Dynamis and Aby)

Still a MithraPride kitty at heart, tho that shell is gone..Also still CTY at heart forevah!

Midgard: NEVER FORGET.

Alla profile: http://ffxi.allakhazam.com/profile.xml?11530

Thinking about swapping from console to PC? Check here to do it right!
#14 Jul 05 2013 at 12:05 PM Rating: Good
maryadavies wrote:
I'll think about it; I don't see any problems off the bat though. This is to be basically starter and I upgrade over time.

Edited, Jul 5th 2013 1:08pm by maryadavies


Understandable, but the 1st step to "future proofing" or preparing for future upgrades is having a solid PSU. Almost any upgrade you make is going to require more power.
#15 Jul 05 2013 at 11:18 PM Rating: Good
***
1,778 posts
Dread Lörd Kaolian wrote:
Hardwarewise, you have a decent midrange gaming setup.


His computer is pretty much a dream compared to the PS2.

Dread Lörd Kaolian wrote:
I would be curious as to what size monitor you are driving. if its a 24" or larger, than you still might just be running out of video horsepower.


The physical size of a monitor has no bearing as to the strain on the graphics card. Power draw from the wall, quite probably, but for the most part, only pixel count and refresh rate is going to have an impact on the GPU.

When this game first came out, I played it on a P4 2.533GHz, 2GB RAM, Radeon 9000 Laptop from 2002 and never had any problems with the game's playability, though admittedly, I never played with the sound on while playing on that machine, but I did use the registry tweaks to do some super sampling. I played on that machine up through aht urhgan.

FFXI is not a particularly demanding game in terms of PC components. And areas where the game does seem to choke a little bit, will choke on the most extreme of machines too. An OC'd 3960x with 16GBs of RAM and other components of a similar tier will not grant some magic harness over XI and make it have none of the flaws most people would want to attribute to a slow pc. Load times when zoning are basically the same whether you use an HDD or SSD. The chat log will still stutter flow with lots of action going on. etc etc

The OP's issues:
Sounds like a video card issue.

"congested areas and actual xp parties get it as high as 41* C." - The temps are more than fine. In that respect your GPU is barely breaking a sweat.

Quote:
Screen goes black for about 3 seconds, then the window pops up white again and tells me PoL quit responding. I also get a system message saying "Your display driver stopped working, but has successfully recovered."


That's where your attention is required. Something is happening on your system: component malfunction or driver malfunction. The graphics driver comes to a screeching stop and restarts due to whatever the problem is.

This could be the result of a bad driver install, or something flaking out on the gpu, motherboard, or possibly psu.

An entire resinstall of the whole system may fix it if the problem is in software.

Alternatively, you could try replacing components with a "known good". Borrow a GPU from someone or go back to an old one you've got tucked away some place. Loan the GPU to someone and see if they have any problems.

Does the issue happen in other more demanding games? Have you tried running any graphical benchmarks to see if those crash the system as well?



Edited, Jul 5th 2013 11:19pm by Torzak
____________________________
Torzak of Carbuncle(Moved To Asura)
#16 Jul 06 2013 at 9:25 AM Rating: Excellent
*
139 posts
Before you do anything drastic, try the following:

#1 Turn off shadows and weather effects. Try setting it to 'none' or 'simple' - none is better. This one is the most likely cause of your crashes. Somehow FFXI doesn't go well with new video cards. I have the exact same problem with my HD7950.

#2 Turn on graphics stabilization. Seems to reduces the crashes but still happen once in a while with shadows on. It seems to work with simple shadows and weather effects on.

Also, if your FFXI is choking on a monster of a machine then it's probably the CPU. FFXI doesn't play well with multi-core machine as it only uses 1 core. If your CPU has hyperthreading then it will further reduces FFXI performance as FFXI will only utilize 1/2 of a core.

Edited, Jul 6th 2013 11:31am by Oddwaffle
#17 Jul 06 2013 at 10:04 AM Rating: Excellent
So, I reinstalled the newest driver for NVIDIA and haven't had the problem in a couple days, will see how that goes. I have weather effects off and shadows at simple, will turn those off also to see how things go. CPU is an i-5, so no hyperthreading. Thanks again for the suggestions guys, I have this page bookmarked in case I need to come back to it ^^
#18 Jul 06 2013 at 10:06 AM Rating: Decent
Avatar
****
7,564 posts
I highly recommend checking FFXI files, I know it will suck having to replace them, but like I said it happened to me, and your PC is much better than mine. A bad texture file can cause the game to crash, and since it only happens in 2 places id wager thats the problem. (I think there is a check file option for Steam, if you don't use steam I don't recall how to find it otherwise.)

(Last resort imo should be adjusting hardware if your PC runs other applications fine.)

Edited, Jul 6th 2013 12:07pm by rdmcandie
____________________________
HEY GOOGLE. **** OFF YOU. **** YOUR ******** SEARCH ENGINE IN ITS ******* ****** BINARY ***. ALL DAY LONG.

#19 Jul 06 2013 at 12:30 PM Rating: Excellent
Avatar
******
29,919 posts
Torzak wrote:

The physical size of a monitor has no bearing as to the strain on the graphics card. Power draw from the wall, quite probably, but for the most part, only pixel count and refresh rate is going to have an impact on the GPU.

A larger physical screen size often results in a higher resolution with a higher pixel count obviously. A higher resolution uses more video resources. A larger resolution with antiisotropic filtering and antialiasing most definitly takes more resources on a 50" LED TV than it does on a little 17" lcd simply because of the fact that that 17" LCD can't hit the same resolution.
____________________________
Arch Duke Kaolian Drachensborn, lvl 95 Ranger, Unrest Server
Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
Forum Rules
#20 Jul 06 2013 at 7:30 PM Rating: Decent
***
1,778 posts
Typically speaking that's not true. Only recently have 2560x1440 monitors become much more accessible in terms of price and only very very recently have 4k screens (4,000 horizontal pixels) even been announced.

Most 50" TVs are 1080p. There's really not much for media content to be played in the living room in resolutions higher than that and thus no point for a higher res 50" TV.

In tech forums in the last few months there has even been something of a fuss about the lack of push for higher resolution pc monitors at an affordable price as a lot of tablet/phones are coming out with higher pixel count screens than pc monitors and these are significantly smaller screens.

Besides all that, I feel like you're arguing a point I already clearly covered. I spelled it out such that physical size has no bearing on GPU strain while pixel count and refresh rate does.

Some people might think there has to be a linear relationship between physical size of the screen and pixel count, but the truth of the matter is that that is not the case at all.

I have a 19" laptop with 1920x1200 resolution from 2007; that's more resolution than probably 95% of the 50+ inch HD TVs in people's homes.

Apple's retina display is one of the biggest recent pushes for higher pixel count in a smaller package. See ipad4's 9.7" screen with 2048x1536 resolution.

In the big picture, it's not really fair to ask someone how big their screen is and base an answer about gpu power not being enough strictly based on the physical size they answer with.
____________________________
Torzak of Carbuncle(Moved To Asura)
#21 Jul 06 2013 at 10:25 PM Rating: Decent
I'm not going to be staring at a 50" television from half a foot away like I am a tablet or a smart phone, so the higher pixel density really doesn't help as much.

#22 Jul 06 2013 at 10:32 PM Rating: Decent
****
4,447 posts
Going to backup doing a "Check Files" Sounds like some zone files could be correct or some such thing. Your computer can easily handle it, though I've heard FFXI doesn't work so well with some of the latest graphics cards, I'm not sure why.
#23 Jul 06 2013 at 10:53 PM Rating: Decent
***
1,778 posts
Quote:
I'm not going to be staring at a 50" television from half a foot away like I am a tablet or a smart phone, so the higher pixel density really doesn't help as much.


You've missed the point entirely.
____________________________
Torzak of Carbuncle(Moved To Asura)
#24 Jul 07 2013 at 10:10 AM Rating: Good
Torzak wrote:
Quote:
I'm not going to be staring at a 50" television from half a foot away like I am a tablet or a smart phone, so the higher pixel density really doesn't help as much.


You've missed the point entirely.


No, I got the point (which is that a video card doesn't care if your 1080p resolution device is 20" or 50" - it still has to put out 1920x1080 pixels.)

My point is that the human eye already has difficulties discerning individual pixels on a 1080p 50" television when viewed from the proper distance of 4-5 feet away. Doubling the resolution of that television isn't going to really make a difference. With PC monitors which are viewed from 2 feet away, a higher resolution may make an improvement, and for tablets viewed from one foot away, it definitely makes a difference. Even if you can't discern individual pixels, a low pixel density and resolution on those devices makes it feel "grainy." My 720p laptop screen has that issue. My 3 year old Android phone has that issue. My shiny 1080p 22" dual monitors do not.
#25 Jul 07 2013 at 10:22 AM Rating: Decent
Avatar
****
7,564 posts
4-5ft is proper distance?
____________________________
HEY GOOGLE. **** OFF YOU. **** YOUR ******** SEARCH ENGINE IN ITS ******* ****** BINARY ***. ALL DAY LONG.

#26 Jul 07 2013 at 11:12 AM Rating: Good
rdmcandie wrote:
4-5ft is proper distance?


For a fifty inch television? Five feet minimum. Should be comfortable viewing from as far as ten feet away.

Edited, Jul 7th 2013 1:13pm by Catwho
« Previous 1 2
Reply To Thread

Colors Smileys Quote OriginalQuote Checked Help

 

Recent Visitors: 619 All times are in CST
Anonymous Guests (619)