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All Worlds Emergency Maintenance (May 10/May 15)Follow

#1 May 10 2013 at 4:00 AM Rating: Good
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PlayOnline wrote:

All Worlds Emergency Maintenance (May 10)

At the following time, we will be performing maintenance on FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

We apologize for any inconvenience this may cause and thank you for your understanding.

* A version update will also be performed on the client program. This will begin automatically when pressing the "Play" button after the maintenance, so please follow the instructions on-screen.

* World transfer services will become unavailable 30 minutes prior to the maintenance period.

* For those who will participate in Dynamis or Salvage at the time of the maintenance, we ask that you please wait until maintenance is complete before engaging in these activities. Please note that we cannot replace items that are lost during the maintenance process.

[Date & Time]
May. 10, 2013 from 10:00 to 11:30 (PDT)
May. 10, 2013 from 1pm to 2:30 (EDT)
May. 10, 2013 from 17:00 to 18:30 (GMT)/18:00 to 19:30 (BST)
May. 11, 2013 from 2am to 3:30am (JST)
* The completion time may be subject to change.

[Affected Service]
FINAL FANTASY XI

http://www.playonline.com/ff11us/polnews/news22213.shtml

PlayOnline wrote:

Current Known Issues with the Version Update: Follow-up

We have confirmed that the issue below was the only content that was rolled back to their previous state after the recent version update that took place on May 8, 2013. Investigation and recovery work is currently underway. We ask for your patience in this matter until the issue is addressed.

[Issue Details]
- An issue wherein rune fencers are unable to equip the item “Khloros Blade.”

We apologize for any inconvenience this may cause and thank you for your understanding.

http://www.playonline.com/ff11us/polnews/news22210.shtml

Edited, May 14th 2013 11:04pm by Szabo
#2 May 10 2013 at 9:12 AM Rating: Decent
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Ninety minutes of maintenance to fix ONE thing?

Suppose I should be used to that by now.
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#3 May 10 2013 at 10:03 AM Rating: Decent
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Ralrra wrote:
Ninety minutes of maintenance to fix ONE thing?

Suppose I should be used to that by now.

They're probably going to sneak in a lot of nerfs while they're at it.

Still, The Old Republic as a comparison goes down 6 hours at a time just for maintenance. And they do so often. We're kinda lucky with SE as far as these things go atleast.
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#4 May 10 2013 at 12:04 PM Rating: Good
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check version is up, think it was only 20 files...it went by so fast.
#5 May 10 2013 at 12:23 PM Rating: Default
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Ralrra wrote:
Ninety minutes of maintenance to fix ONE thing?

Suppose I should be used to that by now.


Are we still in the mindset the maintenance times are referring to no more than slapping on a fix/uploading new files?
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#6 May 10 2013 at 12:32 PM Rating: Excellent
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PlayOnline wrote:

FINAL FANTASY XI Version Update (May 10)

A version update was performed on FINAL FANTASY XI at the following time.

[Date & Time]
May 10, 2013 at 11:30 (PDT)

[Affected Service]
FINAL FANTASY XI

[Update Details]
- Able to obtain Simulacrum Segment during Colonization Reive/Lair Reive
- Fixed issue wherein rune fencers are unable to equip the item “Khloros Blade.”

http://www.playonline.com/ff11us/polnews/news22217.shtml

Edited, May 10th 2013 2:43pm by Szabo
#7 May 10 2013 at 12:33 PM Rating: Default
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ERMYGOD! THEH GAME ISH DIEYIGN! ONLY 159 PEOPLE ON!?!?!?! ...oh wait...servers just came up....ok move along people nothing to see here, move along. Smiley: lol
#8 May 10 2013 at 12:46 PM Rating: Decent
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omg the latest game content is making me want to quit!!!!!!!!!


I've always said; "Ill go down with the servers" so I guess the game must be on a ventilator right now, yes? ^^
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#9 May 14 2013 at 9:05 PM Rating: Good
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PlayOnline wrote:

All Worlds Emergency Maintenance (May 15)

At the following time, we will be performing maintenance on FINAL FANTASY XI. During this period, FINAL FANTASY XI will be unavailable.

We apologize for any inconvenience this may cause and thank you for your understanding.

* A version update will also be performed on the client program. This will begin automatically when pressing the "Play" button after the maintenance, so please follow the instructions on-screen.

* World transfer services will become unavailable 30 minutes prior to the maintenance period.

* For those who will participate in Dynamis or Salvage at the time of the maintenance, we ask that you please wait until maintenance is complete before engaging in these activities. Please note that we cannot replace items that are lost during the maintenance process.

May. 15, 2013 from 10:00 to 11:30 (PDT)
May. 15, 2013 from 1pm to 2:30 (EDT)
May. 15, 2013 from 17:00 to 18:30 (GMT)/18:00 to 19:30 (BST)
May. 16, 2013 from 2am to 3:30am (JST)

[Affected Service]
FINAL FANTASY XI

http://www.playonline.com/ff11us/polnews/news22235.shtml

Edited, May 14th 2013 11:08pm by Szabo
#10 May 15 2013 at 8:44 AM Rating: Good
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Szabo wrote:
PlayOnline wrote:

All Worlds Emergency Maintenance (May 15)


FFS.

Edited, May 15th 2013 10:45am by yankeestom
#11 May 15 2013 at 9:13 AM Rating: Excellent
Pretty sure it's prep work for when the Bonanza Marbles go on sale tomorrow.
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#12 May 15 2013 at 12:34 PM Rating: Excellent
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PlayOnline wrote:

FINAL FANTASY XI Version Update (May 15)

A version update was performed on FINAL FANTASY XI at the following time.

[Date & Time]
May 15, 2013 at 11:30 (PDT)

[Affected Service]
FINAL FANTASY XI

[Update Details]
The following issues have been addressed.

- Players that were disconnected from the game while in the Cirdas Caverns [S] area were occasionally unable to leave the area upon logging back in.

- The NPC "Mosusu" in the Port Windurst area did not display properly.

http://www.playonline.com/ff11us/polnews/news22239.shtml

Edited, May 15th 2013 2:40pm by Szabo
#13 May 15 2013 at 2:35 PM Rating: Decent
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Well, guess that figures after a bunch of groups already exploited it for the wins. Still, this seems awefully basic and people could easily have tested this before.
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#14 May 15 2013 at 2:38 PM Rating: Excellent
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PlayOnline wrote:
- Players that were disconnected from the game while in the Cirdas Caverns [S] area were occasionally unable to leave the area upon logging back in.

Is it wrong that I find this kinda funny? >.>
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#15 May 15 2013 at 3:58 PM Rating: Decent
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KojiroSoma wrote:
Well, guess that figures after a bunch of groups already exploited it for the wins. Still, this seems awefully basic and people could easily have tested this before.


Except I've disconnected during it and could still exit with my group normally. What did you expect SE to do? Sit there and constantly disconnect themselves while trying to exit?

Edited, May 15th 2013 2:59pm by Theonehio
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#16 May 15 2013 at 4:01 PM Rating: Good
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Theonehio wrote:
What did you expect SE to do? Sit there and constantly disconnect themselves while trying to exit?

Yes. It's called quality assurance.
#17 May 15 2013 at 4:13 PM Rating: Decent
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DomfranciscoOfIfrit wrote:
Theonehio wrote:
What did you expect SE to do? Sit there and constantly disconnect themselves while trying to exit?

Yes. It's called quality assurance.
SE: "That sounds too much like work. Let's let the customers find it out!"
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#18 May 15 2013 at 8:08 PM Rating: Excellent
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DomfranciscoOfIfrit wrote:
Theonehio wrote:
What did you expect SE to do? Sit there and constantly disconnect themselves while trying to exit?

Yes. It's called quality assurance.

Technically that's called quality control - testing everything in every possible way to make sure nothing bad happens. Quality assurance is making it impossible for things like that to happen in the first place.

There's a reason everyone does QC instead of QA; QA is really hard!

Anyway, with a game this big and complicated, the players always have been the best beta testers. But it works as a model if they're going to be actually fixing things within a day or so of discovery.
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#19 May 16 2013 at 3:56 AM Rating: Decent
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Theonehio wrote:
KojiroSoma wrote:
Well, guess that figures after a bunch of groups already exploited it for the wins. Still, this seems awefully basic and people could easily have tested this before.


Except I've disconnected during it and could still exit with my group normally. What did you expect SE to do? Sit there and constantly disconnect themselves while trying to exit?


No, I expect them to **** in a game box and count on a certain percentage of their customers to defend them when others start complaining that they don't like ****.

You know though they could AT LEAST take advantage of that miraculous device known as a test server. Even if it's just too hard for one of their professional game developers to actually test what they're developing, they could have players testing things before they go live.

Edited, May 16th 2013 5:59am by Camiie
#20 May 16 2013 at 6:16 AM Rating: Excellent
Wait, they didn't have the Delve adjustments live on the test server before they plopped them on the populace?

Why even have the test server at all then? I mean, I still see it on the login screen, I just never go there.
#21 May 16 2013 at 3:47 PM Rating: Decent
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Basically the test server has a few of the updates, not all. It was fun to give myself full +2 gear and run about, but really unless you are into teh maths hardcore, there's few on the test server to raid with at times, so unless you want to test out soloing bosses....
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Olorinus the Ludicrous wrote:
The idea of old school is way more interesting than the reality
#22 May 16 2013 at 4:13 PM Rating: Excellent
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Camiie wrote:
Theonehio wrote:
KojiroSoma wrote:
Well, guess that figures after a bunch of groups already exploited it for the wins. Still, this seems awefully basic and people could easily have tested this before.


Except I've disconnected during it and could still exit with my group normally. What did you expect SE to do? Sit there and constantly disconnect themselves while trying to exit?


No, I expect them to **** in a game box and count on a certain percentage of their customers to defend them when others start complaining that they don't like ****.

You know though they could AT LEAST take advantage of that miraculous device known as a test server. Even if it's just too hard for one of their professional game developers to actually test what they're developing, they could have players testing things before they go live.

Edited, May 16th 2013 5:59am by Camiie


So, the fact not everyone and their mother has this issue means they're defending it? You seem to have an issue with FFXI and SE in general yet continue to play, just judging by your posts here and on official forums, so it's not the people who happen to not run into an issue that's defending SE or being taken advantage of, they're taking advantage of people like you more than they are people like me, who asked a simple question.

I'm pretty sure they take advantage of the Atomos server or else we wouldn't have anything that works. The thing is though and use your head and common sense for once:

Who would logically go onto the test server, enter a fracture for example and disconnect themselves numerous times just to see if they get stuck? Like seriously? No one would expect to disconnect and get stuck in a zone (Since you KIND OF DON'T IN ANY OTHER ZONE IN FFXI) even if it's new because I'm pretty sure no one has gotten stuck in any other "instance" zones when they were newly released like this.

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#23 May 16 2013 at 4:54 PM Rating: Excellent
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Theonehio wrote:
I'm pretty sure they take advantage of the Atomos server or else we wouldn't have anything that works. The thing is though and use your head and common sense for once:
Before I go ahead and refute the rest of the statement...

... Do you remember when Yonin was added? I do. Because SE "tested" the effect. They likely hopped on Atomos, cast once, ensured the tool wasn't consumed, then hopped off. Because it was a 100% effect. A simple round of 10 casts could have been done to confirm this... and stop the subsequent need for a patch days later.

Anyone remember the cure bug? I do. Apparently someone at SE was testing something and made any level of cure do maximum damage to undead. And forgot to change it back when they launched the patch.

See, yes they have a test server, but SE tests stuff about as well as Trump combs his hair over inconspicuously.

Theonehio wrote:
Who would logically go onto the test server, enter a fracture for example and disconnect themselves numerous times just to see if they get stuck? Like seriously? No one would expect to disconnect and get stuck in a zone (Since you KIND OF DON'T IN ANY OTHER ZONE IN FFXI) even if it's new because I'm pretty sure no one has gotten stuck in any other "instance" zones when they were newly released like this.
Now, correct me if I am wrong in any of this. I personally have not done any of these battles. But here's my understanding.

They are time-limited zones which require items to gain entry, correct? Sort of like BCNMs, ENMs, Quest or other sorts of battles.

Now, as someone who has designed programs, here is my short list of stuff to test.

- Are the items properly consumed on entry?
- Is the time limit working?
- What happens if a disconnect occurs between trade and entry?
- What happens if a disconnect occurs during the fight?
- What happens if a disconnect occurs during a forced ejection?
- What happens if a disconnect occurs when voluntarily exiting?
- What happens if you reconnect past your allotted time?

The above are all BASIC mechanics of a time event. You want to know if there is a way to break it, or lose items, so that they can be dealt with. And it's not like this is hard to test. Literally connect, enter, and unplug your network cable. Reconnect it and see what happens. I can guarantee for Abyssea, this was tested.

As much as I hate to agree with someone who has such a loathing for the game, there is a valid point there. SE often skips the basic tests that would prevent these emergency maintenances.
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Olorinus the Ludicrous wrote:
The idea of old school is way more interesting than the reality
#24 May 17 2013 at 9:09 AM Rating: Decent
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Theonehio wrote:
So, the fact not everyone and their mother has this issue means they're defending it?


You asked what people expected them to do in a very defensive tone.

Theonehio wrote:
You seem to have an issue with FFXI and SE in general yet continue to play, just judging by your posts here and on official forums, so it's not the people who happen to not run into an issue that's defending SE or being taken advantage of, they're taking advantage of people like you more than they are people like me, who asked a simple question.


I do have issues with many of their decisions, their lax attitude, and their endless excuses. I expect a lot from SE. I expect the best games and the highest level of care and effort. I hold them to the standards of their illustrious past. When they don't live up to that then yes I am going to call them out on it. They're big boy professional game developers charging the full price for admission. I think they can handle some criticism.

I play FFXI because I do enjoy many aspects of it and I have friends I like to play it with. I want it to be even more enjoyable and I want there to be a multitude of folks to play the game with. The more SE fails the less chance there is of that happening so I seek to discourage their failures.


Theonehio wrote:
I'm pretty sure they take advantage of the Atomos server or else we wouldn't have anything that works. The thing is though and use your head and common sense for once:


You can't go long without being insulting can you? Yes, I disagree with you on many things so I clearly don't ever use my head and common sense. I think different than you so I clearly must be stupid

Theonehio wrote:
Who would logically go onto the test server, enter a fracture for example and disconnect themselves numerous times just to see if they get stuck? Like seriously? No one would expect to disconnect and get stuck in a zone (Since you KIND OF DON'T IN ANY OTHER ZONE IN FFXI) even if it's new because I'm pretty sure no one has gotten stuck in any other "instance" zones when they were newly released like this.


Maybe a player wouldn't think to test it unless they tend to DC a lot, but devs can log on to the test server to and it sounds like exactly the sort of thing they should be testing for. Just because it's never happened before, you can't assume for a second that it won't happen now.

Pawkeshup, Averter of the Apocalypse wrote:
As much as I hate to agree with someone who has such a loathing for the game, there is a valid point there. SE often skips the basic tests that would prevent these emergency maintenances.


Saying I have a loathing for the game is seriously unfair, but I do appreciate the agreement on SE's lack of testing.

Edited, May 17th 2013 11:20am by Camiie
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