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SE Mobile Security TokenFollow

#1 Mar 28 2013 at 1:23 AM Rating: Good
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Has anyone set this up? I tried but the security token page dosent work with the app. The registration wants a registration number from the old-stile dongle and the app wants a one-time code from the web site. stupid
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#2 Mar 28 2013 at 1:49 AM Rating: Good
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I didn't know this was out yet. I can't seem to find any info on it.
#3 Mar 28 2013 at 3:34 AM Rating: Decent
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87 posts
OMG it's out!???
not able to buy a token (therefore no extra 80 slots) was one of the main reason i quit!!!!! I'm going to try it now.
#4 Mar 28 2013 at 5:27 AM Rating: Good
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From the Official forums:
Quote:
Please note that the app can be downloaded after midnight on March 28, 2013 (GMT) for both iOS and Android versions, but will become usable after the maintenance on the Square Enix Account Management System which will last from Mar. 28, 2013 17:00 to Mar. 29 7:00 (GMT).

So it looks like it wont work till tomorrow.
#5 Mar 28 2013 at 6:41 AM Rating: Good
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1,677 posts
I'll pass on this unless it gives me a satchel >.>
#6 Mar 28 2013 at 8:13 AM Rating: Excellent
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PlayOnline wrote:

Regarding the Software Token and Mog Satchel (Mar. 28)

The “Mog Satchel,” which is the bonus item for purchasing the Square Enix Security Token (Security Token), will not be available through the Square Enix Software Token (Software Token) which is expected to be released on Mar. 28, 2013 (PDT).*

Please note that characters who have already received the Mog Satchel on a Square Enix account that has a Security Token registered to it will be able to continue using the item even after the Security Token is removed and a Software Token is registered in its place.

If a Software Token is registered to the Square Enix account, then all characters newly created on the service account will not receive the Mog Satchel, so please be careful.

*In the future, we are considering to implement changes so that customers using a Software Token will also be able to use the Mog Satchel. We will be making another announcement regarding details so we kindly ask for your patience.

http://www.playonline.com/ff11us/polnews/news22000.shtml
#7 Mar 28 2013 at 8:30 AM Rating: Decent
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820 posts
Well I was gonna buy it for the satchel but I guess I'll wait till they decide to include it with this app. SE is being jerky about this -.-
#8 Mar 28 2013 at 8:31 AM Rating: Good
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Yeah, how dare they offer incentive to pay for something and a free option! Those jerks! Being all ... business like!
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#9 Mar 28 2013 at 8:33 AM Rating: Decent
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Lol well I just figured they'd include it with this just like the token. I never bought one Bc I knew I'd end up losing it. But my phone is on me 100% of the time so I figured if get it, but I'd really like the satchel, but I don't wanna buy it and some how ***** myself and not be able to get it even if they do change it (I have bad luck when it comes to this stuff)
#10 Mar 28 2013 at 8:38 AM Rating: Excellent
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5,684 posts
You could have bought the token, got the extra storage, then removed it from your account.

Would have storage, would not need to keep track of the token.
#11 Mar 28 2013 at 8:42 AM Rating: Decent
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820 posts
Well I guess there's always that. Do they even sell tokens anymore? I was always under the assumption that you had to use the token in order to get the satchel (don't know why but I did) and like I said, I didn't want to link my account to it and then end up losing the token or it dying on me
#12 Mar 28 2013 at 9:40 AM Rating: Decent
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why does an update take 14hours?
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#13 Mar 28 2013 at 9:55 AM Rating: Decent
I tried doing it this morning, but I'm having the same problems as Addyyuna. It says to get a registration code from the one time password page on the SE account system, but all I see is the number on the back of the token itself. It's not imperative I have it, obviously, but it would be nice if there was something related to SE's account system that wasn't a headache. Maybe they'll fix it or maybe I'm missing something?

#14 Mar 28 2013 at 9:56 AM Rating: Good
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Tarqs wrote:
why does an update take 14hours?
1. You download the update file by file
2. Everyone downloads the update files from the same location

Those with NA PC accounts can use files on BG to speed past the update (took me an hour, max, to download, install, update, and log in).

More modern games use a p2p style of updating (including FFXIV), so you don't see the same problems. No one knows why FFXI still uses this update system.

Edited, Mar 28th 2013 10:57am by xypin
#15 Mar 28 2013 at 10:40 AM Rating: Decent
The update system was out dated when the game was brand new.
#16 Mar 28 2013 at 12:45 PM Rating: Good
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Littlechaos wrote:
Well I guess there's always that. Do they even sell tokens anymore? I was always under the assumption that you had to use the token in order to get the satchel (don't know why but I did) and like I said, I didn't want to link my account to it and then end up losing the token or it dying on me

They do still sell them. I just bought a new one a few weeks ago to replace my original token, which had fallen out of sync with the authentication server.

Also, I believe the mog satchel was incentive to get people to use the token to reduce the number of jacked accounts and the resulting support costs - not incentive to spend $10. That fact that they have not also tied the new software token to the satchel strikes me as an issue of laziness or poor prioritization of development tasks.
#17 Mar 28 2013 at 8:44 PM Rating: Excellent
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Screenshot

PlayOnline wrote:

SQUARE ENIX Software Token Application Now Available! (03/28/2013)

Our new smartphone application is now available for free in the App Store and Google Play. We encourage you to use it to enhance the security of your Square Enix account with your iOS or Android device!

* Learn about using the software token.

* In the event you change mobile devices or you are no longer able to use this application, you will be required to answer your security question in order to access your account. Please ensure that your security question is up to date.

* Go here more information on the Software Token and Mog Satchel.


http://www.playonline.com/ff11us/index.shtml

Edited, Mar 28th 2013 10:45pm by Szabo
#18 Mar 28 2013 at 9:38 PM Rating: Good
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Littlechaos wrote:
Well I was gonna buy it for the satchel but I guess I'll wait till they decide to include it with this app. SE is being jerky about this -.-

The app is a free download, at least.

Edited, Mar 28th 2013 9:39pm by jlejeune
#19 Mar 29 2013 at 12:08 AM Rating: Decent
What is the difference between a software token and a security token? I have the little push button one now. Are they the same thing?
#20 Mar 29 2013 at 7:43 AM Rating: Good
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I haven't seen any information on whether when you activate the software token your security token is disabled. My initial idea was to have my brother do the software token for my account and I would keep my security token, but I am afraid that my security token would be disabled.
#21 Mar 30 2013 at 2:14 AM Rating: Good
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87 posts
meh I'll pass then
#22 Mar 30 2013 at 7:43 AM Rating: Excellent
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AntipopBFD wrote:
What is the difference between a software token and a security token? I have the little push button one now. Are they the same thing?

One is on your smartphone, which you're more likely to keep around.
#23 Apr 12 2013 at 10:09 PM Rating: Good
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jlejeune wrote:
AntipopBFD wrote:
What is the difference between a software token and a security token? I have the little push button one now. Are they the same thing?

One is on your smartphone, which you're more likely to keep around.


Also if your phone runs out of batteries, you can plug it in.

Just setting this up now. How did SE manage to make an app irritating to set up?
#24 Apr 12 2013 at 10:38 PM Rating: Excellent
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Quote:
How did SE manage to make an app irritating to set up?


It took me 3 days to reactivate my FFXI account.

This surprises me not at all.

I'm amazed that the Mog Satchel isn't included with the software version of this token. The entire point of offering the satchel was to incentivize people into picking it up and improving their account security. So why the difference?
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#25 Apr 13 2013 at 12:42 AM Rating: Good
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either they've decided they would rather ensure people keep paying them for it, or they wanted to get the mobile token out and worry about linking it to the mog satchel later, I guess.

I had a physical token but it is getting old so I thought this would be a better alternative to crying when it fails and I need to spend 8 hours trying to get an agent to let me back into my account.
#26 Apr 14 2013 at 11:57 AM Rating: Excellent
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1,004 posts
Hello!

A couple quick notes for people interested in the Software Token!

I'd like to start off by saying that I believe at this stage in the game, the mog satchel should be available for all players who register a software token, plain and simple. I have the security token, and have had it for years... but come on, when has item-storage not been an issue in FFXI... just let people have the much-needed space already.

Secondly, I am an android user, but will likely change to an iOS device when my contract is up for work related reasons. So even though I wanted to register the software token so I could throw away this old hard-to-read security token, I was skeptical because I wasn't sure how it would play out if I had a device change or, much in the same way I could lose a security token, I lost my phone. Then I had a bright idea of using an android emulator on my PC!

I hadn't used an android emulator in a long time, so I did a quick google search to see what all was out there today vs back when I first started using the android OS, and decided to give the BlueStacks "app player" (slight deviation from a pure 'emulator') a try and was very pleased (heads up that I had a graphics conflict at first and had to update drivers, so I recommend finding an emulator that works for your computer before detaching your existing security token from your account if you decide to go this route).

After installing the BlueStacks app player successfully, I was able to download and run the Square Enix software token application and register it properly. Now I can view my security token codes on my computer in a couple clicks of the mouse in big bright letters, as well as my android phone if I need to (for me, I've just left it on my computer as it's where I'll be loading and playing the game anyhow).

While this is obviously not a solution for everyone, I'm sure there are many of you out there that just want to run the Software Token app from your PC/MAC without needing to mess with the actual physical Security Token or mess around with your Phone - so I'm just throwing out that that this works wonderfully and met my needs, so it may accomplish what some of you are looking for as well. The one caveat is that if someone has access to your computer information, they could feasibly look for an android emulator on your machine, run the application, and get your security token information much more easily than they could from a Phone or physical Token, but for me, I feel like this still adds a nice layer of security without being over-the-top. Besides... if someone has root level Trojan access to my computer, FFXI would be the least of my worries.

Hope this helps someone and good luck!
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