Prayers and positive energy on the way. I don't know Shade but something like this transcends all other matters. Likewise for you Mary. On a positive note it strengthens my spirit to see the willingness of the community to honor this small but important request. Hopefully all those affected can find some comfort in that fact that so many people care about the outcome. Hopefully next time you post it will be to tell us some good news.
You can always take a screen shot of the 1017 error and set it to your desktop background, its like playing FFXIV from work