Forum Settings
       
« Previous 1 2
Reply To Thread

The Most Frustrating Problem EverFollow

#1 Apr 27 2012 at 8:41 PM Rating: Good
31 posts
I'm a first time poster and I honestly signed up for an account so I could seek help with my personal FFXI problem - though I would love to have a reason to get back on here!

My main problem is this: when I get through the POL process and go to launch FFXI I (after my first ever install of FFXI on this laptop, I haven't played in years) get the dreaded Direct3D error.
Here's a screenshot of the exact message: http://i228.photobucket.com/albums/ee74/BretTtucker/Untitled.png
(In case that link doesn't work for someone, it says 'Terminated as error occurred in FINAL FANTASY XI. Failed to initialize Direct3D. Please check that this computer has required specifications to run FINAL FANTASYXI.(-1))

So, instant reaction was to run the DirectX Diagnostics Tool (dxdiag) only to see that my Direct3D is, in fact, working. Here's a screenshot of exactly what I see when I use this tool: http://i228.photobucket.com/albums/ee74/BretTtucker/Untitled1.png
Confused as to how FFXI could think it wasn't working, I proceeded to pour my heart and soul over the internet, desperately searching for the answer to my delimna.

So, the point I've come to is this: I honestly cannot figure this out and seek guidance.
Things I have tried:
-Editing the registry, with instructions, to set the resolution properly (due to the fact that FFXI Config window comes up blank with only Default (D) - Help (H) - Okay buttons available. I've read that this is a common issue with the recent version of FFXI but who knows how legitimate that claim is?)
-Uninstalling (completely) FFXI and all of its data and reinstalling it (by that I mean I've had to redownload all of the patches and everything).
-Downloading and attempting to use a certain third-party utility to run FFXI which produced the same results.
-Uninstalling my graphics cards and reinstalling the latest possible drivers for them.
-Updating DirectX, which had no use due to the fact that I have the latest version (DirectX11).
-Simply rebooting my PC.
-And now I post for help seeing as how this issue has no foreseeable resolution.

I've read every single thread on every forum that has anything to do with FFXI issues for like 10 pages on Google (no kidding) and the all say the same thing: that its a "resolution setting" issue and must be fixed (via the registry in my experience), that I need to redownload drivers for my graphics card, that I need to try to uninstall and reinstall FFXI and everything inbetween.

It seems to me that no one really has exactly the same issue as me or has not received a real resolution for their problem and has probably abandoned all hope. So, I beg of you, my fellow lovers of Final Fantasy, please assist me - and possibly others - in resolving this issue and getting me in the world of Vana'diel!


As an addendum, my PC specs are as follows:

HP Pavillion dv6 LM720AV
Windows 7 (64-bit)
Intel(R) Core i7-2630QM CPU @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processors
Graphics Cards (Switchable, one is a simple Intel HD) - AMD Radeon HD 6400M (6450M I believe) with 4GB memory
6GB RAM
750BG HDD, which has plenty of room for the 12GB possible from FFXI.
If I have forgotten any necessary specs, please let me know so I can relay them to you.

Another screenshot that might be helpful is the "System" tab of my dxdiag tool: http://i228.photobucket.com/albums/ee74/BretTtucker/Untitled2.png

Thanks so much in advance for your help, I'm sorry that this post is so painfully long but I did not want to skimp on the details. This is killing me, I just wanna play some FFXI! Smiley: lol

Edited, Apr 27th 2012 10:42pm by brettxtucker
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#2 Apr 27 2012 at 9:32 PM Rating: Good
Scholar
***
1,678 posts
Download and install DirectX 9.c or whatever it is from MSs site. It's not the same thing as 10 or 11. Hope that works.
____________________________
Dooom wrote:
BG elitists <3 haste.

Allatards/uber casuals hate elitists.

Allatards/uber casuals hate haste, as valuing it would acknowledge that elitists are right


kerberoz wrote:
People don't hate emo kids because they're "misunderstood." People hate emo kids because they're useless.


Realix wrote:
PUP is an average to above average DD... when not in a zerg situation... or on particularly hard targets... and when properly configured... on windsday... with a RDM...
#3 Apr 27 2012 at 10:18 PM Rating: Decent
31 posts
Thanks so much for your speedy reply TybudX and I apologize for taking so long to see this. I'm gonna try it now and hopefully it's the answer I've been waiting for, fingers crossed!
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#4 Apr 27 2012 at 10:40 PM Rating: Decent
31 posts
Any idea how to get FFXI to utilize DirectX9.0c? It seems to have installed but my dxdiag menu says I still have DirectX 11. I'm assuming this is due to the fact that you can't physically uninstall or downgrade DirectX but I figured there was a way for FFXI to find/use DirectX 9.0c if it is installed.

EDIT: When I try to run the installer for DirectX 9, it starts, says it is copying the files (with a progress bar next to it, which doesn't seem to do anything) and skips to a screen that says the files have been installed. I'm wondering if it means it just detected DirectX11?

Edited, Apr 28th 2012 12:43am by brettxtucker
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#5 Apr 27 2012 at 11:13 PM Rating: Decent
Scholar
***
1,678 posts
I just remember when I bought a new laptop last year the video card used DirectX 10, and 9.0c wasn't part of the deal. I had to install the package separately. It just worked for me, I don't know where you would look to see if it is installed. Your situation sounded similar to mine with what looks like a new laptop and all, I figured even if it doesn't work you'll still want 9.0c installed. Sorry I can't help more.

edit - I do remember that the install took quite some time. Not like an hour or anything, but it wasn't very quick.

Edited, Apr 27th 2012 11:14pm by TybudX
____________________________
Dooom wrote:
BG elitists <3 haste.

Allatards/uber casuals hate elitists.

Allatards/uber casuals hate haste, as valuing it would acknowledge that elitists are right


kerberoz wrote:
People don't hate emo kids because they're "misunderstood." People hate emo kids because they're useless.


Realix wrote:
PUP is an average to above average DD... when not in a zerg situation... or on particularly hard targets... and when properly configured... on windsday... with a RDM...
#6 Apr 27 2012 at 11:16 PM Rating: Decent
31 posts
I did some more reading and came across a package called something like Jun2010 redist dx. It seemed to have a lot more files that I could use in addition to what I already had for DirectX11. Hopefully it gives me the missing files I needed.
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#7 Apr 27 2012 at 11:40 PM Rating: Decent
31 posts
To add to all of this, I've read more than should be allowed about this problem but it seems to be a problem rooted in DirectX. I've downloaded every possible DirectX file from 8 to 11. I've noticed that in the Steam/SteamApps/ffxi/directx folder there are files pertaining to DirectX (ps: I forgot to mention that I downloaded this from Steam). I tried deleting everything in there and putting only DirectX 9 files in their place. Didn't work, of course because that was a dumb idea, but I'm thinking that if I do a complete whipe of everything FFXI and reinstall overnight tonight it might pick up every possible DirectX file and solve my problem. I hope so, it only makes sense that his issue is based off DirectX seeing that the error message mentions Direct3D. Wish me luck! And thanks for your help so far!
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#8 Apr 27 2012 at 11:42 PM Rating: Decent
Scholar
***
1,678 posts
That sounds about right. It should be a compilation of every DirectX up to that point. Still hope yet.

edit - Steam? Have you entered all your registration keys yet? If you are going to uninstall again do it without steam. You can get the files on BluGartr I'm sure, it should be in the stickies somewhere. It could be that Steam is messing you up somehow, and even if it isn't, why slow down the log in process even more?

edit - What I mean to say is that you can use the Steam keys for FFXI without actually downloading and installing through Steam, which only gets in the way.

http://www.bluegartr.com/threads/99953-All-Final-Fantasy-XI-Updates-%28-03-to-12.06.10%29-in-One-Torrent

Edited, Apr 27th 2012 11:52pm by TybudX
____________________________
Dooom wrote:
BG elitists <3 haste.

Allatards/uber casuals hate elitists.

Allatards/uber casuals hate haste, as valuing it would acknowledge that elitists are right


kerberoz wrote:
People don't hate emo kids because they're "misunderstood." People hate emo kids because they're useless.


Realix wrote:
PUP is an average to above average DD... when not in a zerg situation... or on particularly hard targets... and when properly configured... on windsday... with a RDM...
#9 Apr 27 2012 at 11:55 PM Rating: Decent
31 posts
Yeah, I've got it all set up, like I have a new POL ID and everything and I have a Content ID. When I install it from Steam I just put the launcher on the desktop and run it from there, though the same problem appears when I load the game from Steam. I've never been on blugartr, I'm looking for the files but I can't seem to navigate it correctly. I'll try the reinstall method I've thought about and if it doesn't work I can try to just download the files from a different source. Thanks a lot!
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#10 Apr 28 2012 at 9:11 AM Rating: Good
Avatar
**
595 posts
Not sure if this is applicable, but I've had this problem with other AMD cards in the past and I've had to edit the graphics card config to turn off crossfire in the past.

Again, I'm not the most knowledgeable about graphics cards, but that's a problem i encountered with AMD cards in the past.
#11 Apr 28 2012 at 11:37 AM Rating: Decent
31 posts
I'll give it a shot, thanks! I'm still doing the updates since I uninstalled last night but if this doesn't work I'll try your suggestion. Thanks DomfranciscoOfIfrit
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#12 Apr 28 2012 at 12:09 PM Rating: Decent
31 posts
It seems to me that, in the newest version of the Catalyst Control Center, there is no option to disable CrossfireX. Is there an equivalent function/slider or something of the sort that achieves the same result? I've read on other forums that one must edit the registry and mess with the xml settings to turn it off. I'd rather not do so though, but the instructions I've found are clear to me if I must. Thanks for your help everyone! Hopefully we can resolve this issue. Smiley: grin
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#13 Apr 28 2012 at 12:42 PM Rating: Good
**
997 posts
I had this error once on windows Vista. My solution was to disable windows UAC and Aero, then re-install as an administrator account (not "run as administrator") but literally install from an admin account all together. The problem is that FFXI installs as different executables, so while your initial installer is getting administrative permissions, the following pieces are not. You sound like you are using steam to do an install, so it should go very smooth, but otherwise, make sure you have the vista/win7 POL installer as well.
____________________________
Posting from just above the generator.
#14 Apr 28 2012 at 12:49 PM Rating: Good
Scholar
**
801 posts
brettxtucker wrote:
It seems to me that, in the newest version of the Catalyst Control Center, there is no option to disable CrossfireX. Is there an equivalent function/slider or something of the sort that achieves the same result? I've read on other forums that one must edit the registry and mess with the xml settings to turn it off. I'd rather not do so though, but the instructions I've found are clear to me if I must. Thanks for your help everyone! Hopefully we can resolve this issue. Smiley: grin


Think it had something to dowith disabing Catalyst AI...forget exactly.

As for not seeing DirectX....it's an old problem that goes back to an issue with it not finding the D3D files. Usually, the files are registered and in the system directories (where Windows defaults to looking if it's not in an application's folder). People were putting a copy of the D3Dx.dll's and such in the application's directory to resolve it. Ideally, running the offline full installation of DX9c should resolve it, but it sounds like you already tried that. Guess you could go back to 2007 and try dropping the d3d8/d3d9 dlls in yor FFXI folder.

Edited, Apr 28th 2012 2:56pm by BDHERTZER
#15 Apr 28 2012 at 2:29 PM Rating: Decent
31 posts
I'm going to try putting any of the DirectX files that aren't in the ffxi folder in there if it doesn't work again. I figured doing so will show the program that I do have the files I need. If not then maybe my issue is much more complicated than I can actually see?
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#16 Apr 28 2012 at 2:31 PM Rating: Decent
31 posts
I've downloaded the Win7 POL and will install it after I am through with updating FFXI itself. I'm hoping a combination of this things will help me out, I feel like there are a bunch of minute issues that are creating a larger problem.
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#17 Apr 28 2012 at 3:50 PM Rating: Decent
31 posts
By the way, what is the best way to move DirectX files to the ffxi folder if I need to do so? Drag them from the System32 folder? And how do I figure out which ones belong to DirectX 8 and 9? Thanks!
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#18 Apr 28 2012 at 4:58 PM Rating: Decent
Scholar
***
1,678 posts
You shouldn't be putting those files anywhere, they are system files. When you do the install everything will get unpacked into a temp folder. After the install the actual files will be where they need to be and your registry should point programs and applications to them as needed. If you have been trying to move these files during this whole process maybe that's what is messing your FFXI install up?
____________________________
Dooom wrote:
BG elitists <3 haste.

Allatards/uber casuals hate elitists.

Allatards/uber casuals hate haste, as valuing it would acknowledge that elitists are right


kerberoz wrote:
People don't hate emo kids because they're "misunderstood." People hate emo kids because they're useless.


Realix wrote:
PUP is an average to above average DD... when not in a zerg situation... or on particularly hard targets... and when properly configured... on windsday... with a RDM...
#19 Apr 28 2012 at 5:20 PM Rating: Good
Scholar
**
801 posts
The problem first is narrowing down the problem. People tend to be running into some strange issues with Steam installs these days. Make sure you do everything as Admin when you install (right-click, run as Admin), also when launching (again, right-click)--just to rule that out as a potential issue. Also, update everything in Steam thorugh it's interface to make sure all that is up to snuff as well.

Also, what is the specific message you are getting? Is it saying it can't find a D3D file, or is it saying it failed to Init D3D? These are two very different issues. If it is simply failing to init D3D, it could very well be that it just doesn't like the resolutions you are trying to use. Go through the FFXI config and set standard resolutions from the menus and try again. This often comes up because someone manually edited the registry keys and it doesn't like the settings, or there are null values set. If you get errors using FFXI Config when trying to write to teh registry, then there is a bigger issue to be addressed.

The missing DLL problem usually comes from files not being properly registered. If the re-install doesn't fix it, you usually wind up having to manually register them through DOS prompt and regsvr32 commands to register each file. Many just opted to copy the missing DLL into the directory of te programs's executables instead, an old way of fixing things back in the old days as some programs would need specific DLL's to function properly. If you wanted to try that route, you would be COPYING them (right-click) and pasting them into the folder. This only resolves an issue if the program is unable to find the DLL, even when it exists in the System32 folder.
#20 Apr 28 2012 at 5:36 PM Rating: Decent
31 posts
Okay, so I took every DirectX dll that pertained to any version of the software, including the D3DCompiler dlls and put them in the directx folder that is located within the common folder of Steam's SteamApps folder. I put that folder in the actual Final Fantasy folder in hopes that it would help it recognize it. Lets see how this works, seeing that just simply putting the files in the directx folder where it was didn't solve the issue.
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#21 Apr 28 2012 at 5:42 PM Rating: Decent
31 posts
The message I'm getting says that it has failed to initialize Direct3D. I have tried to use the FFXI Config tool (yes, the US version) though it just comes up blank with buttons at the bottom that don't do anything. The registry has not been messed with since I have reinstalled FFXI but I had the same error message before I even attempted to look at the registry.
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#22 Apr 28 2012 at 5:47 PM Rating: Decent
31 posts
TybudX wrote:
You shouldn't be putting those files anywhere, they are system files. When you do the install everything will get unpacked into a temp folder. After the install the actual files will be where they need to be and your registry should point programs and applications to them as needed. If you have been trying to move these files during this whole process maybe that's what is messing your FFXI install up?



No, I haven't move the files from where they originally were installed to. I just recently tried copying them, leaving where they are still, of course. The issue was present well before I tried to mess with anything, though.
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#23 Apr 28 2012 at 6:29 PM Rating: Decent
31 posts
Copying the dll files into my FFXI directory didn't help. Any other suggestions?
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#24 Apr 28 2012 at 7:05 PM Rating: Decent
Scholar
*
124 posts
http://www.playonline.com/ff11us/download/media/sysinfo01.html?pageID=media

I don't know if this thing works or not, but this was on their site from Day 1 and I remember trying it out way back when. Might help, might not.

#25 Apr 28 2012 at 7:13 PM Rating: Decent
31 posts
Kriiis wrote:
http://www.playonline.com/ff11us/download/media/sysinfo01.html?pageID=media

I don't know if this thing works or not, but this was on their site from Day 1 and I remember trying it out way back when. Might help, might not.



Not even this little application will work, haha. It stops unexpectedly. Smiley: disappointed
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#26 Apr 28 2012 at 7:56 PM Rating: Decent
31 posts
The problem is still, unfortunately, not resolved. I've tried all of these above suggestions and I'm even downloading the patch and disc files from blugrtr like TybudX suggested. Has anyone else had this problem and found a solution or know how to point me in the right direction? Your response is greatly appreciated and the help I've had so far is wonderful, thank you!
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#27 Apr 28 2012 at 9:48 PM Rating: Good
Scholar
**
801 posts
If you can't get FFXI configured, then your registry entries are probably not configured properly, which is causing the crash. Are you running as Admin? If that doesn't allow the access, there may be some corruption tied to the keys or possibly even more deeply rooted in the NTFS system itself.

You could try editing the screen settings manual by following the details at the wiki to see if that gets past the D3D init error.
http://wiki.ffxiclopedia.org/wiki/Graphics
#28 Apr 28 2012 at 10:05 PM Rating: Decent
Scholar
***
1,678 posts
Steam should be installing his files in a folder that doesn't need administrative access, but that is a good thought. Maybe make sure that FFXI isn't being installed into a program files or program files (x86) folder. You may need to make a new folder on your C: drive with a name like Games or whatever, it doesn't matter. You are just trying to get away from all the admin rights that windows vista/7 use.
____________________________
Dooom wrote:
BG elitists <3 haste.

Allatards/uber casuals hate elitists.

Allatards/uber casuals hate haste, as valuing it would acknowledge that elitists are right


kerberoz wrote:
People don't hate emo kids because they're "misunderstood." People hate emo kids because they're useless.


Realix wrote:
PUP is an average to above average DD... when not in a zerg situation... or on particularly hard targets... and when properly configured... on windsday... with a RDM...
#29 Apr 28 2012 at 10:47 PM Rating: Decent
31 posts
BDHERTZER wrote:
If you can't get FFXI configured, then your registry entries are probably not configured properly, which is causing the crash. Are you running as Admin? If that doesn't allow the access, there may be some corruption tied to the keys or possibly even more deeply rooted in the NTFS system itself.

You could try editing the screen settings manual by following the details at the wiki to see if that gets past the D3D init error.
http://wiki.ffxiclopedia.org/wiki/Graphics


That is the wiki page I used to set up my graphics via registry. I just set both fields to match my monitor's resolution (1024x768). Maybe I am using an unsupported resolution or perhaps doing something wrong? I input the values in the field marked "0001" and "0003" as 1024 (decimal) and the fields "0002" and "0004" as 768. Are there any other fields that pertain to graphics in that sense? The wiki page helps but nothing beats personal advice from someone who is experienced and can help explain it more. Thanks a lot!
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#30 Apr 28 2012 at 10:49 PM Rating: Decent
31 posts
TybudX wrote:
Steam should be installing his files in a folder that doesn't need administrative access, but that is a good thought. Maybe make sure that FFXI isn't being installed into a program files or program files (x86) folder. You may need to make a new folder on your C: drive with a name like Games or whatever, it doesn't matter. You are just trying to get away from all the admin rights that windows vista/7 use.


That's correct, I don't need administrative access though I have set everything to run as admin and I am admin on my laptop (the only profile is mine). How would I go about getting it to install in a different location? Right now it's installed under Program Files(x86). Could I just simply move everything to a new folder in my C: drive, say, I name one Games?
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#31 Apr 28 2012 at 10:56 PM Rating: Decent
31 posts
I'd also like to bring to attention again the fact that my FFXI Config menu doesn't work. Not sure if that helps indicate the issue or is just some random malfunction with the current version of FFXI or something. I've had a few people suggest editing setting from said config menu which I cannot do.
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#32 Apr 28 2012 at 11:04 PM Rating: Decent
Scholar
***
1,678 posts
If you install through steam, I know there are guides on the first page of google that walk you through the process of installing/moving steam assets to a different location on your HDD. I am using a folder named C:\Games\, but everything in that folder was installed there initially. You might need to remove your current steam directory in order to do this. That said, I'm fairly certain this isn't your problem, or the directX thing. Doing the stuff suggested in this thread will make things easier for you in the long run, but I don't think any of it will solve your FFXI problems.
____________________________
Dooom wrote:
BG elitists <3 haste.

Allatards/uber casuals hate elitists.

Allatards/uber casuals hate haste, as valuing it would acknowledge that elitists are right


kerberoz wrote:
People don't hate emo kids because they're "misunderstood." People hate emo kids because they're useless.


Realix wrote:
PUP is an average to above average DD... when not in a zerg situation... or on particularly hard targets... and when properly configured... on windsday... with a RDM...
#33 Apr 28 2012 at 11:11 PM Rating: Decent
31 posts
TybudX wrote:
If you install through steam, I know there are guides on the first page of google that walk you through the process of installing/moving steam assets to a different location on your HDD. I am using a folder named C:\Games\, but everything in that folder was installed there initially. You might need to remove your current steam directory in order to do this. That said, I'm fairly certain this isn't your problem, or the directX thing. Doing the stuff suggested in this thread will make things easier for you in the long run, but I don't think any of it will solve your FFXI problems.


I was afraid of that, though these steps will definitely help me out. Any idea what my issue might be or where it might be rooted? Seen or experienced anything like this before? Wild guess? Haha

I can't thank you enough for your help so far, everyone!
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#34 Apr 29 2012 at 1:40 AM Rating: Decent
Scholar
***
1,678 posts
My wild guess was that it had something to do with the way windows vista/windows 7 handled old games. Most people have problems with the same things - directX 9.0c not being installed, UAC screwiness, 64bit OS (move install to non-program files/x86 directory, works to get away from UAC as well), and sometimes stupid crap with drivers for wireless devices that you aren't even using forcing POL to crash. The best advice I can give you now is to post this on SE's boards, or Bluegartr, or FFXIAH. Somebody somewhere has to know what your issue is.
____________________________
Dooom wrote:
BG elitists <3 haste.

Allatards/uber casuals hate elitists.

Allatards/uber casuals hate haste, as valuing it would acknowledge that elitists are right


kerberoz wrote:
People don't hate emo kids because they're "misunderstood." People hate emo kids because they're useless.


Realix wrote:
PUP is an average to above average DD... when not in a zerg situation... or on particularly hard targets... and when properly configured... on windsday... with a RDM...
#35 Apr 29 2012 at 10:43 AM Rating: Excellent
*
52 posts
I've had what sounds like the same problem before, had to go into FFXI config and change the resolution. Don't remember exactly what I changed to, but if someone can show you how to change it through the registry you can try it and see if it works.
#36 Apr 29 2012 at 11:28 AM Rating: Decent
31 posts
Oh man, haha. It has to be something weird like that. I'll definitely ask around some more, I don't wanna give up on this. I really appreciate everyone's help, hopefully one day I'll see you all in Vana'diel. Smiley: smile
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#37 Apr 29 2012 at 11:28 AM Rating: Decent
31 posts
Is there a way to use the SE forums without an active character?

Edited, Apr 29th 2012 1:29pm by brettxtucker
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#38 Apr 29 2012 at 11:28 AM Rating: Decent
31 posts
Oh, TybudX, I tried downloading all of the patches and everything from BG and it didn't work. Worth a shot though!

Edited, Apr 29th 2012 1:30pm by brettxtucker
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#39 May 03 2012 at 7:47 PM Rating: Decent
31 posts
After trying asking the same question on a couple other forums, I still have yet to find a solution to my problem. I really don't want to give up but it seems that it may be my only option. :(
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#40 May 04 2012 at 6:45 PM Rating: Good
**
281 posts
Just a minor thought... Have you tried using Can You Run It?
____________________________
Whilst helping a friend with the SJ quest.

Ranzin: You're killing them all to extinction.
Fenneshyde: Yeah, I'm good at extincting stuff.
Ranzin: Extincting?
Fenneshyde: It's what I'm best at.
#41 May 04 2012 at 7:14 PM Rating: Decent
Scholar
**
421 posts
Have you tried using older graphics drinvers as well? the game can be a bit finicky, just throwing that out there as something to try if you haven't.
____________________________

#42 May 04 2012 at 7:36 PM Rating: Good
Scholar
***
1,428 posts
Use this link to update your directx and stop moving files around. Just so you know its not about getting the latest directx, its about getting all the older files that are not by default installed by newer windows but the games still expects to be available. http://www.microsoft.com/en-us/download/details.aspx?id=35




Here is a pic of the ffxi config tool as it should appear.


only thing on that pic you might not have on your initially is the "start in windowed mode" check box as that was added in an update.

Here is a pic of the config tool "screen size" tab where you set your resolutions.

Here is a pic of the config tool " Textures" tab.


Here is a pic of the config tool " Effects" tab.

Here is a pic of the config tool " Sound" tab.


Here is a pic of the config tool "Misc." tab.

If your tool does not look the screen shots then make sure you are running the correct config for your region. A lot of times when its all blank you are running a version for the wrong region, for example the JP config, which will not work the US version of the game, but the config is still there for the other regions, so just because you found a config does not mean its the correct one if you looked through folders to get to it. If the correct region then in the tool look for the "defaults" button, make sure you have given the programs proper permissions to run with lowering UAC and running as admin. I have screen shots of where to go in your start menu to get to the config, but that was game installed without using steam, so I'm not sure where in the menu steam placed the ffxi folder and config programs.




Edited, May 4th 2012 10:04pm by shibaaa
____________________________
Direct Credit Card Payments Now Accepted! (01/26/2012)

http://ffxi.allakhazam.com/forum.html?forum=10&mid=1327570330215738540

If having an issue with card rejected, make sure your noscript is allowing globalcollect site gcsip.com as that is where transaction is routed when I updated.
#43 May 04 2012 at 10:44 PM Rating: Excellent
Also for future reference brettxtucker, please edit your previous post if you have something new you want to add rather than just making another post right after it. There are several times in this topic where you posted 2x-3x in a row with no one posting in between. In those circumstances, you should have just edited the first post of that group, adding what you posted in the 2nd and 3rd posts to that first one.
____________________________
Lady Jinte wrote:

Vlorsutes' Negotiation Skill rises 0.2 points
Vlorsutes' Observant Parent Skill rises 0.3 points
Vlorsutes' Argument Diffusing Skill rises 0.1 points

#44 May 05 2012 at 12:15 PM Rating: Decent
31 posts
Thanks for the suggestions, I have installed all older versions of DirectX though. I actually just installed the game via an ISO of the install disc so the only thing Steam has to do with it at this point is providing the key for my POL ID. I have tried to access the config menu via the start menu > PlayOnline > Final Fantasy XI > FFXI Config.

Still comes up blank, unfortunately... Does anyone have any idea what I should change my registry setting to to get the game to work with a 1024x768 resolution? I could also change my monitor's resolution to either 1366x768, 1360x768 or 800x600.

EDIT: PennyPincher, I tried the Can You Run It? program and it say my video card isn't up to par. I have switched back to my Intel card because my Radeon card seems to be too much for the game to handle. I'm going to try to update the card, though I'm pretty sure I have the latest drivers.

EDIT: I just switched back to my Radeon card and it says that I pass though I still cannot run the game.

Edited, May 5th 2012 2:20pm by brettxtucker

Edited, May 5th 2012 2:40pm by brettxtucker
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#45 May 05 2012 at 6:18 PM Rating: Excellent
Guru
**
794 posts
I was having the same issue after re-installing on a new HDD. I went through the steps of installing new drivers, installing DX9.0c, reducing resolution in registry etc.

In the end, what solved it for me was simply setting Final Fantasy XI to 'Run as Administrator'

I'm sure you know how, but for the record:

1. Go to Start > All Programs > Playonline > Final Fantasy XI
2. Right click on 'Final Fantasy XI', and click Properties
3. On the Compatability tab, tick 'Run this program as an administrator'

Hope this works for you.

EDIT:

After posting that, I went back and removed the 'Run as administrator' tick to check if it then didn't work. Turns out it still works..
Possibly it needs admin rights the first time it runs to set up its references to DirectX folders, or equally possibly it was something else I did at the same time.

Steps I went through:
Installed new graphics drivers (didn't seem to make a difference)
Installed DirectX 9.0c (from here)
Ran dxdiag
Played with windows display settings (Primary/Secondary screen identification for what its worth)
Changed background resolution from 3840x2100 to 1920x1050. Tried to run and didnt work.
Set POL and FFXI to Run as Admin
Tried to run and did work
Changed background res back to 3840x2100 and could run fine
Removed Run as Admin on FFXI and can still run ok


Edited, May 5th 2012 8:28pm by Pud

Edited, May 5th 2012 8:33pm by Pud
____________________________
100 | 10,000 Mk:1 | 10,000 Mk:2

Bastok Lakshmi Welcoming Committee
#46 May 05 2012 at 8:42 PM Rating: Good
31 posts
Pud wrote:
I was having the same issue after re-installing on a new HDD. I went through the steps of installing new drivers, installing DX9.0c, reducing resolution in registry etc.

In the end, what solved it for me was simply setting Final Fantasy XI to 'Run as Administrator'

I'm sure you know how, but for the record:

1. Go to Start > All Programs > Playonline > Final Fantasy XI
2. Right click on 'Final Fantasy XI', and click Properties
3. On the Compatability tab, tick 'Run this program as an administrator'

Hope this works for you.

EDIT:

After posting that, I went back and removed the 'Run as administrator' tick to check if it then didn't work. Turns out it still works..
Possibly it needs admin rights the first time it runs to set up its references to DirectX folders, or equally possibly it was something else I did at the same time.

Steps I went through:
Installed new graphics drivers (didn't seem to make a difference)
Installed DirectX 9.0c (from here)
Ran dxdiag
Played with windows display settings (Primary/Secondary screen identification for what its worth)
Changed background resolution from 3840x2100 to 1920x1050. Tried to run and didnt work.
Set POL and FFXI to Run as Admin
Tried to run and did work
Changed background res back to 3840x2100 and could run fine
Removed Run as Admin on FFXI and can still run ok


Edited, May 5th 2012 8:28pm by Pud

Edited, May 5th 2012 8:33pm by Pud


I tried all of these things but I'm still having the same issue. :( I feel like it has something to do with my registry. What should I have everything set as if I have a 1024x768 resolution?

Also, I still cannot see my config menu. I'm beyond confused...
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#47 May 06 2012 at 1:40 AM Rating: Excellent
Guru
**
794 posts
I would say that setting it equal to your foreground resolution is the safest bet.

Stupid question: When you change the registry settings, you are using decimal rather than hexidecimal?
____________________________
100 | 10,000 Mk:1 | 10,000 Mk:2

Bastok Lakshmi Welcoming Committee
#48 May 07 2012 at 2:56 AM Rating: Decent
31 posts
Pud wrote:
I would say that setting it equal to your foreground resolution is the safest bet.

Stupid question: When you change the registry settings, you are using decimal rather than hexidecimal?


I tried doing so and I still have the same result. And, yes, I am using decimal.
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#49 May 07 2012 at 12:09 PM Rating: Good
Scholar
**
801 posts
wow... been away for a while... surprised this is still going on. A few thoughts:

Just out of curiosity, when you reinstalled did you make sure you did a clean wipe of all FFXI files, folders, and registry keys to make sure you didn't have any mismatches? Also, make sure you are loading the Vista/Win7 compliant POL when loading from the ISO you downloaded. Think it's only included in collections released after 2008, forget exactly.

IDK if the FFXI Config uses it, but have you made sure your .NET is up to date as well (more people are using this framework these days, who knows if SE is on the bandwagon yet--could explain your screwy issues with the FFXI Config).

When you re-installed the DirectX to test for the missing DX9 files, did you use the web-installer, or the offline full distribution package. This is an important point. The web-installers tend to skip files once it detects a newer version of DX present. The offline install typically just copies them over regardless. This package was roughly a 100MB download if I remember right.

You mentioned earlier you switched back to Intel Graphics. If your system has both, one needs to be disabled or FFXI WILL have issues with D3D. This is a documented issue with the nVidia/Intel setups where people had to disable the nVidia and run on Intel. Think nVidia put out a beta last year that worked around it somehow, but the performance was still shotty either way on them. So, you may have to force it to run on Intel only by disabling ATI until a driver fix comes out if this is the same issue. If you are disabling the Intel and running on the ATI, the newest drivers may not be the ones to use. FFXI is notorious for having issues with the latest and greatest hardware and drivers. It's basically linked to the shift to DX10/11 compliance (DX9 and older is run in emulation at the Windows level, causes all kinds of wonkiness). On the newer hardware, older drivers often have to be used.
#50 May 07 2012 at 7:20 PM Rating: Decent
31 posts
BDHERTZER wrote:
wow... been away for a while... surprised this is still going on. A few thoughts:

Just out of curiosity, when you reinstalled did you make sure you did a clean wipe of all FFXI files, folders, and registry keys to make sure you didn't have any mismatches? Also, make sure you are loading the Vista/Win7 compliant POL when loading from the ISO you downloaded. Think it's only included in collections released after 2008, forget exactly.

IDK if the FFXI Config uses it, but have you made sure your .NET is up to date as well (more people are using this framework these days, who knows if SE is on the bandwagon yet--could explain your screwy issues with the FFXI Config).

When you re-installed the DirectX to test for the missing DX9 files, did you use the web-installer, or the offline full distribution package. This is an important point. The web-installers tend to skip files once it detects a newer version of DX present. The offline install typically just copies them over regardless. This package was roughly a 100MB download if I remember right.

You mentioned earlier you switched back to Intel Graphics. If your system has both, one needs to be disabled or FFXI WILL have issues with D3D. This is a documented issue with the nVidia/Intel setups where people had to disable the nVidia and run on Intel. Think nVidia put out a beta last year that worked around it somehow, but the performance was still shotty either way on them. So, you may have to force it to run on Intel only by disabling ATI until a driver fix comes out if this is the same issue. If you are disabling the Intel and running on the ATI, the newest drivers may not be the ones to use. FFXI is notorious for having issues with the latest and greatest hardware and drivers. It's basically linked to the shift to DX10/11 compliance (DX9 and older is run in emulation at the Windows level, causes all kinds of wonkiness). On the newer hardware, older drivers often have to be used.


I have been painstakingly careful when removing and reinstalling the game and it's components and when trying every possible method of resolution mentioned in this thread. I did use the offline full distribution version of DX9 and I have the ATI card disabled currently. I cannot figure out any possible solution unless it has something to do with my registry. I currently have 0001 and 0002 set as (in decimal) 1024 and 768 respectively - my desktop resolution. I have 0003 and 0004 both set as 1024 as I ready that they must match. I have also tried lower values to no avail.
____________________________
I have only one regret, at the moment I forget. Any takers on this life?
#51 May 07 2012 at 11:11 PM Rating: Good
Scholar
**
801 posts
is your FFXI Config still not loading properly? There is more than just the resolutions that need to be set properly. There may be more issues bound to the registry keys than just 001-004 values. If FFXI Config is still knackered up, then there may be something missing, corrupt, or not registered properly at the system level. Hate to say it, but I've heard horror stories of people actually having to go back to an OS install to resolve some issues. Could try grabbing everything you can via Windows Update I guess to see if that fixes any potential issues like maybe a RAMDAC or VB or something bizarre like that.
« Previous 1 2
Reply To Thread

Colors Smileys Quote OriginalQuote Checked Help

 

Recent Visitors: 80 All times are in CDT
Lyrailis, maryadavies, Anonymous Guests (78)