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POL Content ID helpFollow

#1 Jul 27 2011 at 3:58 PM Rating: Decent
38 posts
I recently bought the game off steam. I am unable to link my playonline ID to my Square ID yet because they aren't letting people that did things in July do that quite yet. My problem is I get all the way into the POL and click play on FFXI. I need to obtain a content ID. The problem is when I try to do that it says something along the lines of "Unable to perfom this action through the playonline viewer please log into your square enix management and select service and follow the instructions." Reciting from memory so that may be a litle off.

No idea what I am suppose to do. Google is no help. Can I buy a content ID through he management tool? This is really frustrating and counter-intuative if they want people to pay for their games.

Thanks for any help/advice. Also I have no idea if its ok to pose this question in this forum.
#2 Jul 27 2011 at 5:03 PM Rating: Excellent
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595 posts
Well the SE account site is:

http://account.square-enix.com/

Try mucking around in there, I'm looking now also to see if I see it.
#3 Jul 27 2011 at 5:07 PM Rating: Decent
38 posts
Oh trust me I've been through every single thing. I have a feeling since I can't transfer my playonline ID to my square account yet they won't let me purchase content IDs through the site. So I'm in a dead zone. Can't create one through POL and can't create one through the site. I'm really getting mad at this whole thing and about ready to give up.
#4 Jul 27 2011 at 5:26 PM Rating: Decent
38 posts
Can anyone who hasn't transferred their POL Id yet confirm if they can or can not add/reactivate/cancel content IDs through POL? Or if it directs them to the square site?
#5 Jul 27 2011 at 10:08 PM Rating: Decent
it tells me to go to the se site.
#6 Jul 27 2011 at 10:33 PM Rating: Decent
38 posts
thank you
#7 Jul 27 2011 at 10:47 PM Rating: Decent
and ive gone through it as much as i could and i also see no where to manage content ids. this is lame i just bought the game yesterday. setup my account and everything today and i cant play.
#8 Jul 28 2011 at 12:14 PM Rating: Excellent
You have to buy the content id's (I think it's called something different now) from your SE account by logging in on the site. Look under services and options. I was able to register, pay and play yesterday. It's confusing if you're used to the old system, but all I can say is, see Playonline as the launcher of the game. Everything else, you have to do on your SE account through a internet browser.

I still haven't figured out how to register my item code though.

Edited, Jul 28th 2011 2:15pm by Pite
#9 Jul 28 2011 at 2:35 PM Rating: Decent
38 posts
edit- I'm an idiot. I eventually found it. Why they bury it so far down is beyond me. You click on add options and select payment type. then its right there.

Edited, Jul 28th 2011 4:41pm by smohoho
#10 Jul 28 2011 at 8:04 PM Rating: Good
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230 posts
I cant figure out how to actually get a playonline ID now in the SE account page its asking for a registration code but i was only given 1 for the game and 1 for the item. Any ideas? Also using the steam version.

edit: nvm got it that is ridiculous.. on another note i cant wait to get in game i havent played ffxi since there was only the 1 expansion :)

Edited, Jul 28th 2011 10:41pm by Shredmastah
#11 Jul 28 2011 at 8:43 PM Rating: Default
where do you put the reward code?
#12 Aug 07 2011 at 8:17 PM Rating: Decent
For those of you that bought through steam and were having the issue of creating a content ID through the SE account management site, could you please post a step by step detailed process of how to create content ID.
#13 Sep 03 2011 at 11:37 PM Rating: Default
Yes please im F*ck'd atm bought to loose it...
#14 Sep 04 2011 at 1:00 AM Rating: Default
I need help with the whole ID thing as well, i didn't register for the Click&Buy thing, Do I Have to?
#15 Sep 05 2011 at 12:20 PM Rating: Excellent
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832 posts
BrokenMirrors wrote:
I need help with the whole ID thing as well, i didn't register for the Click&Buy thing, Do I Have to?

Depending on where you live, you can go the crysta route.
#16 Sep 08 2011 at 3:56 PM Rating: Decent
38 posts
You can either set up through click and buy or crysta. But you have to click on Final Fantasy 11, then about half way down you click on "add options". Then you choose your method of payment. Then buy a character. This will register a content ID.
#17 Sep 13 2011 at 10:08 AM Rating: Excellent
I am returning after playing back when I think the second expansion was just coming out. I had the content ID problem too.

Step by step:

Log into Square Enix account

> Services & Options (bottom left menu)
> Select Service
> Select FFXI
> Select "Options List" under "Active Service Accounts" (first option on the page)
>Select "Add New Options" nest to "Character" (again, first option on page)
>Purchase your desired number of characters.


Now you must log into PlayOnline. Get to the screen where you have the menu options on the left of Final Fantasy XI,
Navigator, Extras, Service & Support, etc... Choose "Navigator" and then choose "Handles" in the menu that pops up.

>Choose your handle, and you will see a menu pop up on the right hand side. Near the bottom will be "Content ID List"
>Choose "Link" and Link your Content ID(s) to your desired Handle.

Save, Log all the way out, Log back in and it should work. I did this last night.


#18 Dec 26 2011 at 2:56 PM Rating: Decent
Xanima, thanks a ton for the walkthrough. Recently came back to FFXI, and their setup process has gone from convoluted to absolute insanity. I mean, so time-consuming and un-intuitive all I can do is laugh.
Necro Warning: This post occurred more than thirty days after the prior, and may be a necropost.
#19 Mar 03 2012 at 1:20 PM Rating: Default
This is driving me crazy. I can't find the page where "Navigator" is listed. I'm about to cancel everything and call this a big-*** $40 mistake. It's ridiculous.
Necro Warning: This post occurred more than thirty days after the prior, and may be a necropost.
#20 Mar 03 2012 at 1:29 PM Rating: Decent
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Why's it seem like half this thread is missing?
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#21 Mar 03 2012 at 2:27 PM Rating: Decent
nvm I figured it out... and it was a pain!

Edited, Mar 3rd 2012 3:43pm by bialicki
#22 Jun 29 2012 at 7:15 PM Rating: Decent
I've read throught this post and I have a simliar problem, but I can't find an answer to it.
I purchased the game through steam. Where my problem starts:
Open Steam. Select FFXI. Click "play".
The Play Online Viewer pops up, and it says "please add new member"
I add a member.
I go to "log in" using the ID and password i chose.
A prompt appears saying "incorrect id/password."

Ok, so under the "join playonline" tab, it says that by clciking it, i cna obtain an ID. I'm guessing this is what I have to do?
Please please please, I need step by step instructions on how to do all of this. I'm so confused. I have a square enix account, but idk what to do from here.
#23 Nov 24 2012 at 9:00 PM Rating: Default
So, I buy this game on steam, then I have to buy AGAIN a Content ID? This is broken.
#24 Nov 25 2012 at 1:00 AM Rating: Good
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130 posts
You buy the game on steam, then you need a content I.D. to create a character (12.99$/month) ...
#25 Oct 09 2013 at 6:55 PM Rating: Default
i also just got the game 2 days ago and i cant login to the game either
#26 Oct 10 2013 at 8:32 AM Rating: Good
I had to go through this just yesterday. After hours of tinkering and two fresh installs of the game, I finally got it to work.

The steam version of this is very finicky, at least in my experience. Needless to say I was extremely irritated yesterday but I'm glad I got it to work now.
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