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#27 Sep 02 2009 at 10:22 PM Rating: Excellent
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Yep, the current way to test if you've been hacked after getting the message that someone has logged into your POL account from another terminal is to enter in 000000 for your one time password. If, after entering your stuff, your POL crashes, then you've got the virus and need to run a full virus scan, Antimalware scan, Spybot S&D, and AdAware set plus reboot before you touch FFXI on your PC again. Also, if possible, log into a friend's Xbox or PS2 and change the password there.


My Playonline did not crash after I enter 000000 for my otp, that is good >_>

Edited, Sep 3rd 2009 2:23am by scchan
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#28 Sep 02 2009 at 10:28 PM Rating: Excellent
catwho, pet mage of Jabober wrote:


What I want to know is: Are the PS2 users that have been hacked using the security token?

Edited, Sep 3rd 2009 2:19am by catwho
Yes there are. Because you need to set up your SE account on a PC and in doing so you enter your game ID. Granted if you have a OTP active on a PS2 the chances of them getting you are slim but they will still kick you off due to the ****** way PoL is set up.
#29 Sep 02 2009 at 10:40 PM Rating: Good
On the upside, a data dump from Catwho.net tested clean on virus scan. Whew! It's not my website XD

Edited, Sep 3rd 2009 2:40am by catwho
#30 Sep 02 2009 at 10:46 PM Rating: Good
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It's really difficult to make any conclusions in these cases until we have more information, because you have to take in mind how reliable people's accounts of the events are; it's not like people are going to easily admit that they bought gil or downloaded hacks or bots for the game.

There's no point of being overly paranoid; however, you should just continue to take the same precautions and possibly even stop going to certain FFXI/FFXIV related sites until the cause has been determined.
#31 Sep 02 2009 at 11:05 PM Rating: Excellent
Was skimming through the 27 page long BG thread. Speculation is that either the Square Enix Account server itself was hacked, or one of the authentication servers was hacked. Both are terrifying possibilities, because it means even people who did nothing wrong can have their stuff jacked.

I used my one time item restore to get back 99 O pieces I dropped about a year ago. (Long story.) If I'm hacked and SE won't do a rollback because of that, it's over.
#32 Sep 02 2009 at 11:13 PM Rating: Excellent
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I am even paranoid to being hacked now, and the PC I play FFXI on has only ever been to 3-4 sites, and only been to each of those one time.

I have been to Google, Windows Update, AVG download site, Windower site, KParser download site, and I went Speakeasy once to see how fast my awesome cell phone bluetooth internet connection was, and I have downloaded Firefox from Mozilla (with No-Script).

Speaking of using my cell phone for internet access, does anyone know if it is possible to get a virus on Windows Mobile 6 that can transfer to my PC? I have downloaded a couple of sound files for ringtones with it and my daughter uses it to watch Youtube while we are in the car.
#33 Sep 02 2009 at 11:17 PM Rating: Excellent
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This is why I heartily recommend AdBlock + NoScript. You'd be freaking appalled at where and how people hide executable flash in their web pages, or how easy it is to make some one else's ad or flash play do your dirty work for you. I'd show you one involving a huge transparent layer stretched over two rows of other wise normal looking images it shot down today, but it was while browsing ****. There are a few issues I am not the best at enforcing on myself, mostly because I love boobies.

Edited, Sep 3rd 2009 1:44am by Tarub
#34 Sep 02 2009 at 11:27 PM Rating: Excellent
Yes, I'm obsessive about Adblock+NoScript.
#35 Sep 02 2009 at 11:43 PM Rating: Excellent
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So these people who are being caught out on PS2-- are they receiving the same logged-out-then-POL-crashes routine that PC users are getting, or something different? I'm perplexed how these PS2 users can be "hacked" unless something on SEs end flopped or RMT have some bloody clever people writing code for them!
#36 Sep 02 2009 at 11:44 PM Rating: Decent
The way they got our second in command, who plays on ps2, is when he signed up for the ls community site on a computer. That's the only way to get a ps2 player's account without them giving you the info or you taking the info from SE.
#37 Sep 02 2009 at 11:49 PM Rating: Decent
The idea that makes the most sense currently is that as was said some part of SE servers/website logins has in some way been hacked into or compromised in some way. Not all the hackings explain this, some are obviously trojan ifections probably via the phishing sites or some rogue ads but many just do not make any sense as to how they could be hacked. This applies to console users, heavily protected and savy PC users and people that use a pc just for FFXI and never surf on it being hacked.

If it is a weakness in SE's community website or maybe even the security keychain website then we are pretty much boned, Square have neither the manpower or the will atm to track this down so you better go buy a security keychain asap.

If you think SE are beyond leaving loopholes in their security or creating buggy code you haven't taken much notice of the last 12 months of updates they have been releasing which have been slowly getting worse and worse as more and more manpower has been shifted to FF14.

Edited, Sep 3rd 2009 4:01am by preludes
#38 Sep 03 2009 at 12:39 AM Rating: Good
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I did tech support using terminal services and have a theory.

What if they are opening a terminal connection on your own pc and simply using information stored in a text file on that pc and are logging you out via another windows session?

To you it might seem like lag as you can't actually see someone opening a terminal session after using MSTSC command.

So this person logs you off from your own computer and gets the password stored in a text file. That's my theory. It would be possible to hack you on your own system.

I'm going to try this from my wifes pc over out network to test it.

Edited, Sep 3rd 2009 4:40am by mightymulatto
#39 Sep 03 2009 at 1:02 AM Rating: Excellent
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mightymulatto wrote:
I did tech support using terminal services and have a theory.

What if they are opening a terminal connection on your own pc and simply using information stored in a text file on that pc and are logging you out via another windows session?

To you it might seem like lag as you can't actually see someone opening a terminal session after using MSTSC command.

So this person logs you off from your own computer and gets the password stored in a text file. That's my theory. It would be possible to hack you on your own system.

I'm going to try this from my wifes pc over out network to test it.

Edited, Sep 3rd 2009 4:40am by mightymulatto


I work in IT as well, and with Terminal Services in Windows XP, the PC will go into the "Terminal Locked, press CTRL+ALT+DEL to login" screen when someone connects to it via Terminal Services.

Actually, with all the hacking stories I've read on this and other sites lately do have something in common. It seems to me most if not all of the victims were engaged in an endgame activity such as Sky, Dynamis or Einherjdar when they got hacked. I don't recall anybody saying they were just FoV levelling in an area such as the Highlands getting hacked.

Its as if the hackers know who their targets are and, being in endgame activities, know they will have stuff worth stealing. It just and observation I made.
#40 Sep 03 2009 at 1:07 AM Rating: Excellent
Hate to be the bearer of well fairly obvious news, it's time to batten down the hatches people 3day weekend coming up this weekend, and the PoL Service center is closing down for the weekend. Those who are new to this don't know, but long weekends are favorite times for rmt to move mass amounts of hacked accounts and items.

To support my information notice several normal seeming anon lvl 1 players making their ways to Lower Jeuno today, and tomorrow I may have inadvertently escorted one thinking it was a players mule. I appologize to the community I'll never show compassion in game again. Last night at 3am I witnessed several facesmash named lvl 1 players logging at the delivery guys in Lower Jeuno on Kujata. Fake GM tells, and rapidfire advertisements for gil buyer, and seller services have picked up over the past few days including powerlevel services which go hand in hand with hacker activity.

The RMT companies have hit a bonanza, and they are preparing to harvest, don't make it easy for them. Lock it down.

Change passwords (17 characters long caps and lowercase numbers and letters Both passwords.)

Run Antivirus software (good ones include Kapersky(pay), Avast(free), and AVG(free)). Download the Rootkit detector at AVG website also free and run it. It also helps to get a second opinion Firefox recomends Trendmicro's Housecall, an online based antivirus scanner that scans your pc over the internet free.

Don't visit **** sites, we all have our vices, some of us have pc libraries, some forum sites of an explicit nature desperate for ad revenue have figured out how to bypass Firefox's Noscript, and Popup blockers. These sites use Viral advertisements, the situation has been brought up to admins of these sites, they do not care.

Don't use search engines unless you know the source of the website, college kids are serious security hazards this time of year due to course work requiring information from diverse, often bizarre sources. One College kid in a linkshell can take out an entire linkshell easily simply because he picked something up from an information site or from a link in a chat session for online courses.

Plug your security holes and always "Watch your corn hole."
#41 Sep 03 2009 at 1:49 AM Rating: Excellent
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Raelix the Braindead wrote:
chinaman wrote:
i wonder if all the people that got hacked used the ls community site?

This. I've logged in just once to enable a few things for FFXIAH.com and then told that login system to @#%^ off. Nothing like an 'automatic login system' to leave your login info neatly stored and lightly encrypted in a cookie somewhere.


Auto-login doesn't store login info. After you login, an encrypted cookie is generated, and it's this cookie that is used to identify your PC and then tied to your LSC account. Someone else on the same PC might be able to use it to mess up your settings on LSC, but it will not reveal any login info.


#42 Sep 03 2009 at 2:39 AM Rating: Excellent
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catwho, pet mage of Jabober wrote:
If, after entering your stuff, your POL crashes, then you've got the virus and need to run a full virus scan, Antimalware scan, Spybot S&D, and AdAware set plus reboot before you touch FFXI on your PC again.


Be careful of how much faith you place in defensive software products. Remember that malware writers have access to the same anti-virus products that we do, and are able to test and adjust their programs against them prior to release, whether to evade detection, or to sabotage installed defenses.

As a result, anti-virus programs tend to be mostly good for catching older stuff and variations of well-known techniques, the kind used by script-kiddies and offered in turnkey trojan kits. Newly authored malware often escapes detection, until it's been analyzed after having been caught by honeypots or forwarded to anti-virus companies.
#43 Sep 03 2009 at 4:06 AM Rating: Excellent
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I was talking to a friend in game about this not long ago, and I realized that I can't tell what I am more upset about... the fact that it is happening at all, or the fact that SE seemingly can't be bothered to invest more time and effort into fixing it than it took to write up the "don't be dumb" warning we get on log-in.

It frustrates me to no end that we put forth all this time and money into a product, and they can't even open up a dialogue with us about these serious problems we are having. This is not just some passive advertising or some in-game dispute, this is a legitimate security concern for everyone involved, and extends well beyond the game.

Frankly, it pisses me off that after all this time and these escalating attacks, SE can't even be bothered to attempt to fix some of the more obvious problems, like the trial accounts. Here there are people pretending to be GMs in a blatant and bold attempt to steal from you and they're basically just left to get whack-a-mole'd without ever even trying to cut off the source.
I have encountered and reported a number of these things now, and literally every single time, I have received an automated message about how they take it seriously, and rest assured, there will be results. Hard to believe after the fiftieth time, harder still when they don't even take the information before attempting to appease you.

Even when they do try to do something, it comes off as little more than a "too little too late" PR move that ends up being some massive catch-all that screws up more than it fixes. And they don't even comment on THAT either (hello player bans).

I think we have earned the right to hear a little more about this, and I really wish they would respect the relationship we have with them (we DO pay a pretty good monthly fee, afterall) and just address our damn concerns. I am really tired of basically being shut out and being left to speculate and fend for ourselves all the time.


Edited, Sep 3rd 2009 5:07am by AmanoJ
#44 Sep 03 2009 at 5:11 AM Rating: Excellent
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I was talking to a friend in game about this not long ago, and I realized that I can't tell what I am more upset about... the fact that it is happening at all, or the fact that SE seemingly can't be bothered to invest more time and effort into fixing it than it took to write up the "don't be dumb" warning we get on log-in.

It frustrates me to no end that we put forth all this time and money into a product, and they can't even open up a dialogue with us about these serious problems we are having. This is not just some passive advertising or some in-game dispute, this is a legitimate security concern for everyone involved, and extends well beyond the game.

Frankly, it pisses me off that after all this time and these escalating attacks, SE can't even be bothered to attempt to fix some of the more obvious problems, like the trial accounts. Here there are people pretending to be GMs in a blatant and bold attempt to steal from you and they're basically just left to get whack-a-mole'd without ever even trying to cut off the source.
I have encountered and reported a number of these things now, and literally every single time, I have received an automated message about how they take it seriously, and rest assured, there will be results. Hard to believe after the fiftieth time, harder still when they don't even take the information before attempting to appease you.

Even when they do try to do something, it comes off as little more than a "too little too late" PR move that ends up being some massive catch-all that screws up more than it fixes. And they don't even comment on THAT either (hello player bans).

I think we have earned the right to hear a little more about this, and I really wish they would respect the relationship we have with them (we DO pay a pretty good monthly fee, afterall) and just address our damn concerns. I am really tired of basically being shut out and being left to speculate and fend for ourselves all the time.


We here at SE thank you for your continued enjoyment of our product. Rest assured that we are doing everything within our power to reduce the security threat, up to and including telling our new intern to put up a warning before players log in. It is our belief that since players must see that warning every time they log on, we are absolved of all blame for this issue. Thank you, and please buy FFXIV.
#45 Sep 03 2009 at 5:44 AM Rating: Excellent
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Sancha wrote:
They claim no trojans were on their pc, yet my scans came back negative, but why am I getting a on demand warning saying there is a trojan on my pc?


I bolded the part that caught my attention.

A guy in our IT department told us 2 days ago about some new virus out there that people are getting by the thousands. It gets on your computer by visiting some sites that have been infected and the site automatically redirects some people to a website disigned to look exactly like a window of Windows Vista internet security on your C:. The page that pops up looks exactly like a Vista page and tells you that you have like 7 trojans and thousands of infected files. It then asks you if you want to clean those files. By clicking yes, you are really downloading the virus/trojan/keylogger/whatever.

Our IT department said it is a old tactic used in the late 80's. This one is just re-done to look like our current OS for people who don't know any better.

We are told that the key is looking at the address bar. If you are really in a window on your computer it will look something like C:windows/vista/security/blah/blah. The fake ones made to look like vista while trying to get you to click the "Do you want to clean these files" option will read like a website i.e. www.hackmysystem.com/pleaseclickyes/blahblahblah.

Hope this is helpful to you.

Edited, Sep 3rd 2009 6:54am by spcwill
#46 Sep 03 2009 at 6:02 AM Rating: Excellent
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Yeah, I'm pretty sure people have gotten something. A SE account server being hacked? With all the people who play end-game and camp kings and etc you will see most linkshells getting hit very very hard because that would be a lot of gil made for the hackers.

It's safe to say an official server wasn't hit, just because someone "only plays" on a console doesn't make them safe, there could be holes in the PSN and live networks and you need a PC to connect to the internet, because you need a network to get online in the first place. Regardless if you don't physically use the PC for much or you may use one of those free 'wi-fi' spots some cities employed, things can travel through the network and if you're on a console, if the hacker is skilled enough he can get inside your console, holes in the respective networks help greatly but they are in no means invulnerable.

It's a shame this is happening, but it seems a lot are giving up on the possibility that it could be something a lot more complex than "oh hi look at me I'm a virus!"

As the poster above says, it's likely an archaic way of infecting your PC just being modified and pushed out again, which probably caught many off guard. Especially younger users who may not be fully educated on things like that, and older users who will panic and click it.

Arucaurd wrote:
The way they got our second in command, who plays on ps2, is when he signed up for the ls community site on a computer. That's the only way to get a ps2 player's account without them giving you the info or you taking the info from SE.


Exactly, something is on the PC that gave over the information.

Edited, Sep 3rd 2009 10:08am by Razaroic

Edited, Sep 3rd 2009 10:17am by Razaroic
#47 Sep 03 2009 at 6:03 AM Rating: Excellent
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Wake up sheeple! Obviously, SE is selling your account info to the RMT companies. After all, the ToS clearly says that you do not own your account...

Smiley: lolSmiley: lolSmiley: lol

In all seriousness, I hope that those affected by these attacks have a swift and speedy recovery; however, knowing SE, I can only fear for the worst.

Smiley: oyvey

#48 Sep 03 2009 at 6:12 AM Rating: Good
Wait, if you buy gil, why would you be targeted for Hacking by the people you buy from?

That would be like the tobacco industry making products that caused their customers to die.......

Oh wait.....nevermind.....

*Sarcasm Alert* before I get rated down by those with no sense of humor.
#49 Sep 03 2009 at 6:27 AM Rating: Default
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Wow Catwho... you actually named the domain after youself?.. just wow...

Edited, Sep 3rd 2009 11:27am by Endtanis
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#50 Sep 03 2009 at 7:28 AM Rating: Excellent
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Quote:
chinaman wrote:
i wonder if all the people that got hacked used the ls community site?


this (or FFXI AH) is where I'm leaning towards - it looks like you can brute force passwords there without locking the account like on POL. Plus they seem to be the only common links.
#51 Sep 03 2009 at 7:46 AM Rating: Excellent
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Few things:

There has been some talk over on BG that people have talked to GM's who somewhat suggested that the Registration Server was compromised. Still, people are getting hacked regardless of what they play on (PC or PS2/Xbox). A lot of the time, it's pretty obvious as to what happens...usually a person gets a trojan on their PC, the player visits an SEC site that requires their POLID to login, the trojan gets that info and sends it to the hacker and then steals the account for a console user. The token has a bit of a flaw because it is valid for 27 minutes before it expires.

Now for PC users, it's a bit more sophisticated. The user gets the virus/trojan on their PC. When the player logs in, everything is fine, but the trojan is hooked to pol.exe. After some unknown period, the user gets DC'd...when the player opens up POL, they enter in their credentials and token, but then the trojan goes to work and completely blocks POL from communicating with the server and crashes POL. At that time, your information that you entered is sent to the hackers and they steal your account.

One of the theories is that there is some type of information leak between FFXIAH and the LS Community site as FFXIAH pulls information from that site. A lot of people who have been hit have profiles on FFXIAH, however, there are those that don't as well so it is difficult to pinpoint where this is occurring.

Finally, you have people who fall for those phishing schemes from the hackers pretendeing to be GM's. They are told that their account has been flagged for irregular behavior and to go to a website and download some software that does a performance test for FFXI, or to go to the website and enter in their POLID to login and verify their account. The page is setup to look exactly like playonline and the LS community website, but the url's aren't correct. Again, once the player enters in their information on the site, the hacker will have their account no matter what console they play on.

catwho, pet mage of Jabober wrote:

I used my one time item restore to get back 99 O pieces I dropped about a year ago. (Long story.) If I'm hacked and SE won't do a rollback because of that, it's over.


Incorrect, it has been stated that the SECSR's have said as long as you have the token, SE will waive the one time roll back policy. If you don't have the token, you are out of luck and only get one roll back.

Edited, Sep 3rd 2009 8:49am by ImmortalAlchemist
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