Has Square Enix Banned Logic?
Discuss this collaborative editorial by Thayos and Elmerthepointy here.
Edited, Aug 1st 2009 3:26am by Vlorsutes
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Has Square Enix Banned Logic?Follow
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They've banned it so hard that it gave up and started playing WoW.
Good to see another editorial, I would love to see something about this on the front page of MSN or the like.
I...that....just... Nice. Nice. 
It's quite heartwarming to see a premier site talk about these issues.
The article was cleverly written and to the point.
I enjoyed reading it.. hopefully, this bad publicity will make them change their attitude towards the NA player base.
Edited, Aug 1st 2009 3:42am by AmrikValefor
The article was cleverly written and to the point.
I enjoyed reading it.. hopefully, this bad publicity will make them change their attitude towards the NA player base.
Edited, Aug 1st 2009 3:42am by AmrikValefor
Article wrote:
Some players noticed they had been billed twice by Square Enix, and some said they were banned after attempting to correct the issue through their banks or financial institutions.
It should be pointed out that this is a bad idea.
If SE bills you twice (or incorrectly in any way) the only way to correct the issue (assuming you wish to remain a customer) is to contact SE and sort it out with SE. If you go directly to your bank, the only thing they can do is put a hold on the payment while it is investigated. This means SE won't get paid and you will get your account suspended.
This sort of heavy handed approach is EXACTLY what people are accusing SE of, and getting upset about.
SE charges me the wrong amount, go to the bank and block the payment!
Players look suspicious? Suspend the accounts!
If you are not willing to contact SE and discuss it with them, don't get upset when they ban you and won't discuss it with you.
Edit: minor typo
Edited, Aug 1st 2009 3:43am by KitMidgard
I'll just say that I don't believe that their refusal to acknowledge logical thought (or even, possibly, reality) is limited to the team responsible for FFXI.
SUPER BANNED FOR FAILING TO POST 20K IN A TIMELY MANNER
Since when did SE ever use logic...? o.O
- Gazer's, despite having countless eyes, aggro by sound.
- Pugils, despite obviously being fish, 'swim' over the land.
- Not even Dragoons cant jump a 3ft ledge standing between you and an easy shortcut.
- You can master a synthesis, but it's always got a chance to fail.
- Using Teleport-Holla in the past somehow teleports you into the future too!
- Even in the middle of the deep sea, there's no such thing as rough waves.
- Further to the above, there's no such thing as swaying decks either.
- Enemies can always 1-hit KO you in cutscenes, yet turn out to be wimps when you fight in the BC.
- Ifrit is a fire elemental avatar, yet still takes damage from Fire instead of healing from it.
- Summoner's design means they spend most of their time not summoning!
- Perfect dodge is far from perfect.
- Gazer's, despite having countless eyes, aggro by sound.
- Pugils, despite obviously being fish, 'swim' over the land.
- Not even Dragoons cant jump a 3ft ledge standing between you and an easy shortcut.
- You can master a synthesis, but it's always got a chance to fail.
- Using Teleport-Holla in the past somehow teleports you into the future too!
- Even in the middle of the deep sea, there's no such thing as rough waves.
- Further to the above, there's no such thing as swaying decks either.
- Enemies can always 1-hit KO you in cutscenes, yet turn out to be wimps when you fight in the BC.
- Ifrit is a fire elemental avatar, yet still takes damage from Fire instead of healing from it.
- Summoner's design means they spend most of their time not summoning!
- Perfect dodge is far from perfect.
I posted this as a comment to the editorial and I'll repost here
Quote:
I would like to say i felt this piece is very well written i was banned Yesterday (July 31) When i woke up. I was emailed it was a Credit card ban. Now I have to call in to SE tomorrow and hopefully fix this, my form of online security is Pre paid cards because a hacker cant charge more then i place on the card so if they did get the card, guess what, they cant get more then the XXX amount i put on the card.
Now i have been playing FFXI since 3 months after PC release i bought the game on my birthday as my own present (July 26th is my birthday). I will admit I am a SE fan boy, I started with SNES FF3(6) and traded my N64 for a PS1 to own FF7 when it first came out. I have bought every FF incarnation that has ever been brought out and tried at least every SE game I could get my hands on (Including some imports).
SE Has gone through many incarnations and I have never dismissed them til now. SE is the reason i have perked my interest in Anime, and Japanese culture, and so in my spare time i have been learning that as my 2nd language. (I'm 28 now and i began studying the language when i was 27).
Now I understand billing errors I work for a major US cable company, I hear customers problems every day, and for the betterment of company image I will try hard to correct errors, and leave that customer feeling satisfied with us. From the posts i have see, the pasted scripts. I feel SE honestly doesn't care, or at least needs to hire a new Support team. It makes them look bad, and their practices (Both CSR and the company) are hurting the image of SE. It's to the point where I'm considering calling a translation service and conference calling Japanese POL support, just to see if they can change, or have more power there.
But Overall I think the Alla mods have this right, someone needs to show SE this is not acceptable behavior for ANY company. If i would lease a car and in the contract it said, " We retain the right to repo your car for any reason " would anyone sign that? Wake up one morning and try to go to work only to find your car is gone with a note that said " We repo'ed it because We felt like it".
Now I understand why a clause like that is in there, but still, to point to it as an excuse, because you have no better answer, is well childish.
I leave with a quick quote that I feel pertains to this situation its not proverbial its just something I stumbled across in research.
“Don't be afraid to make a mistake. But make sure you don't make the same mistake twice.†~ Akio Morita (Sony Chair 76-94)
Now i have been playing FFXI since 3 months after PC release i bought the game on my birthday as my own present (July 26th is my birthday). I will admit I am a SE fan boy, I started with SNES FF3(6) and traded my N64 for a PS1 to own FF7 when it first came out. I have bought every FF incarnation that has ever been brought out and tried at least every SE game I could get my hands on (Including some imports).
SE Has gone through many incarnations and I have never dismissed them til now. SE is the reason i have perked my interest in Anime, and Japanese culture, and so in my spare time i have been learning that as my 2nd language. (I'm 28 now and i began studying the language when i was 27).
Now I understand billing errors I work for a major US cable company, I hear customers problems every day, and for the betterment of company image I will try hard to correct errors, and leave that customer feeling satisfied with us. From the posts i have see, the pasted scripts. I feel SE honestly doesn't care, or at least needs to hire a new Support team. It makes them look bad, and their practices (Both CSR and the company) are hurting the image of SE. It's to the point where I'm considering calling a translation service and conference calling Japanese POL support, just to see if they can change, or have more power there.
But Overall I think the Alla mods have this right, someone needs to show SE this is not acceptable behavior for ANY company. If i would lease a car and in the contract it said, " We retain the right to repo your car for any reason " would anyone sign that? Wake up one morning and try to go to work only to find your car is gone with a note that said " We repo'ed it because We felt like it".
Now I understand why a clause like that is in there, but still, to point to it as an excuse, because you have no better answer, is well childish.
I leave with a quick quote that I feel pertains to this situation its not proverbial its just something I stumbled across in research.
“Don't be afraid to make a mistake. But make sure you don't make the same mistake twice.†~ Akio Morita (Sony Chair 76-94)
I honestly just think they gave the STFU too much immediate power, they make ban rules, tools and things on the spot with little to no notice and just do it. I think the people behind the STFU are honestly a little childish, the name of the group for a start and the RMTpwner names show their mentality.
Always worrying when a group with so much power over your main passtime talk like your 12 year old brother. STFU were good in their time but I think they need to be reigned back a little now and be more accountable, their actions over the last 4-5 months have been beyond stupid. At the end of the day they and the whole games staff are here for us, they seem to of missed that important point. All they have done of late is cause mass outrage at totally unwarranted bannings and horrible customer support when it does happen.
If they have this kind of power on the next game it will die before it starts. New players wont put up with this crap, we only do cause we are addicted and have a large time investment.
Always worrying when a group with so much power over your main passtime talk like your 12 year old brother. STFU were good in their time but I think they need to be reigned back a little now and be more accountable, their actions over the last 4-5 months have been beyond stupid. At the end of the day they and the whole games staff are here for us, they seem to of missed that important point. All they have done of late is cause mass outrage at totally unwarranted bannings and horrible customer support when it does happen.
If they have this kind of power on the next game it will die before it starts. New players wont put up with this crap, we only do cause we are addicted and have a large time investment.
The RMT-PWNER thing wasn't childish. It was a step in the right direction (speaking from a naming point of view, in practice it's actually hurt a lot more than anything).
It makes SE seem more human and less stiff, and like they were, get this, bonding with the players. I like that they tried to getover with the players by naming it something that is straight up funny as hell the first time you hear it.
It makes SE seem more human and less stiff, and like they were, get this, bonding with the players. I like that they tried to getover with the players by naming it something that is straight up funny as hell the first time you hear it.
I expect the same copy/paste job from the "Square Representative" or whoever that was pawned off after the last editorial.
George Carlin wrote:
I think it’s the duty of the comedian to find out where the line is drawn and cross it deliberately.
I submitted [a link to] this editorial to a few gaming websites as a News tip. I hope SE gets BOMBARDED with bad press.
Yeah. I'm a douche.
Edited stuff
Edited, Aug 1st 2009 4:28am by KaneIsthara
Yeah. I'm a douche.
Edited stuff
Edited, Aug 1st 2009 4:28am by KaneIsthara
------------------
lolgaxe wrote:
I expect the same copy/paste job from the "Square Representative" or whoever that was pawned off after the last editorial.
SUPER BANNED FOR FAILING TO POST 20K IN A TIMELY MANNER
KitMidgard wrote:
Article wrote:
Some players noticed they had been billed twice by Square Enix, and some said they were banned after attempting to correct the issue through their banks or financial institutions.
It should be pointed out that this is a bad idea.
If SE bills you twice (or incorrectly in any way) the only way to correct the issue (assuming you wish to remain a customer) is to contact SE and sort it out with SE. If you go directly to your bank, the only thing they can do is put a hold on the payment while it is investigated. This means SE won't get paid and you will get your account suspended.
This sort of heavy handed approach is EXACTLY what people are accusing SE of, and getting upset about.
SE charges me the wrong amount, go to the bank and block the payment!
Players look suspicious? Suspend the accounts!
If you are not willing to contact SE and discuss it with them, don't get upset when they ban you and won't discuss it with you.
Edit: minor typo
Edited, Aug 1st 2009 3:43am by KitMidgard
It's not always that simple. The very first time that SE double billed me, I contacted them to find out why. They told me to take it up with my bank. I called my bank. They had no idea why there was a double charge and told me to ask SE.
However, I think this sadly falls under the situation of SE's customer service really doesn't know how/isn't able to do anything for customers other than tell them how to install and sign into PlayOnline.
Very nice writeup. I hope this gets through to Square Enix, and they start listening to their fans. On more than just bannings, and security issues, but on the entire game itself, and how everything is handled. From bubbly bernie, to customer service.
Thank you, it's nice to see a couple of admins finally standing up to fight the good fight, and take the risks for the good of the people.
Thank you, it's nice to see a couple of admins finally standing up to fight the good fight, and take the risks for the good of the people.
Well done, I do hope this gets some attention.
Sir Crystan wrote:
Since when did SE ever use logic...? o.O
- Gazer's, despite having countless eyes, aggro by sound.
- Pugils, despite obviously being fish, 'swim' over the land.
- Not even Dragoons cant jump a 3ft ledge standing between you and an easy shortcut.
- You can master a synthesis, but it's always got a chance to fail.
- Using Teleport-Holla in the past somehow teleports you into the future too!
- Even in the middle of the deep sea, there's no such thing as rough waves.
- Further to the above, there's no such thing as swaying decks either.
- Enemies can always 1-hit KO you in cutscenes, yet turn out to be wimps when you fight in the BC.
- Ifrit is a fire elemental avatar, yet still takes damage from Fire instead of healing from it.
- Summoner's design means they spend most of their time not summoning!
- Perfect dodge is far from perfect.
- Gazer's, despite having countless eyes, aggro by sound.
- Pugils, despite obviously being fish, 'swim' over the land.
- Not even Dragoons cant jump a 3ft ledge standing between you and an easy shortcut.
- You can master a synthesis, but it's always got a chance to fail.
- Using Teleport-Holla in the past somehow teleports you into the future too!
- Even in the middle of the deep sea, there's no such thing as rough waves.
- Further to the above, there's no such thing as swaying decks either.
- Enemies can always 1-hit KO you in cutscenes, yet turn out to be wimps when you fight in the BC.
- Ifrit is a fire elemental avatar, yet still takes damage from Fire instead of healing from it.
- Summoner's design means they spend most of their time not summoning!
- Perfect dodge is far from perfect.
Don't forget Invincible!
#19ZanonX,
Posted: Aug 01 2009 at 1:21 AM, Rating: Unrated, (Expand Post) I just wanna say a what if thing.
Excellent! Now maybe SE will stop ignoring the masses and respond. If NOTHING else tell us what's going on and why these draconian steps have been taken.
I really hope SE starts listening to us with this. Its one thing to find a credit card you can actually use, but its another all together to find one for your friends. I am one of those people who will simply stop playing if my friends can not pay for this game.
To SquareEnix I say this. Your securecode and verified by visa rule is the worst decision you have ever made as a company. Thousands of legitimate players use temp cards for this game. Do not alienate them in your attempts to "better the playing experience."
Edited, Aug 1st 2009 5:25am by lightningcount
To SquareEnix I say this. Your securecode and verified by visa rule is the worst decision you have ever made as a company. Thousands of legitimate players use temp cards for this game. Do not alienate them in your attempts to "better the playing experience."
Edited, Aug 1st 2009 5:25am by lightningcount
Well said.
You know the worst part about this? Okay, maybe not the worst, but another key trouble I can see? We recently had the community representatives speak in many of the major FFXI podcasts. Not only that, but they said that they were interested in posting more and keeping the community more aware of their presence.
Where are they now, when we really need them? Was all of that just talk? I seriously would like to know why the community representatives haven't spoken to us yet on this issue. Look how sorry they said they were about how long it took to comment on the Enfeebling Magic nerf months back. This is even worse, but we haven't received any sort of indication that they care. What's all this about?!
You know the worst part about this? Okay, maybe not the worst, but another key trouble I can see? We recently had the community representatives speak in many of the major FFXI podcasts. Not only that, but they said that they were interested in posting more and keeping the community more aware of their presence.
Where are they now, when we really need them? Was all of that just talk? I seriously would like to know why the community representatives haven't spoken to us yet on this issue. Look how sorry they said they were about how long it took to comment on the Enfeebling Magic nerf months back. This is even worse, but we haven't received any sort of indication that they care. What's all this about?!
ZanonX wrote:
I just wanna say a what if thing.
What if all these people who were banned, were using their credit cards to buy gil and were banned and SE didn't wanna let you guys know so it wouldn't cause you to look down on someone you knew as a player.
What if all these people who were banned, were using their credit cards to buy gil and were banned and SE didn't wanna let you guys know so it wouldn't cause you to look down on someone you knew as a player.
So instead they don't tell us and the entire player base is terrorized because they think they could be banned for no reason at any moment.
Oh that's much better.
Final Fantasy XI 12-14-11 Update wrote:
Adjust the resolution of menus.
The main screen resolution for "FINAL FANTASY XI" is dependent on the "Overlay Graphics Resolution" setting.
If the Overlay Graphics Resolution is set higher than the Menu Resolution, menus will be automatically resized.
The main screen resolution for "FINAL FANTASY XI" is dependent on the "Overlay Graphics Resolution" setting.
If the Overlay Graphics Resolution is set higher than the Menu Resolution, menus will be automatically resized.
I thought of it first:
http://ffxi.allakhazam.com/forum.html?forum=10&mid=130073657654872218#20
ZanonX wrote:
I just wanna say a what if thing.
What if all these people who were banned, were using their credit cards to buy gil and were banned and SE didn't wanna let you guys know so it wouldn't cause you to look down on someone you knew as a player.
All of you are pointing fingers at random stuff.
I mean doesn't SE know about who buys gil?
maybe they decided to start whacking the ones who buy too much.
even if people say it's gardening, someone could lie just to look good in front of everyone else and simply say I never did anything wrong.
I am just throwing it out there, I haven't posted in a long time, just thought I would add my 2 cents even if this may or may not be the reason.
What if all these people who were banned, were using their credit cards to buy gil and were banned and SE didn't wanna let you guys know so it wouldn't cause you to look down on someone you knew as a player.
All of you are pointing fingers at random stuff.
I mean doesn't SE know about who buys gil?
maybe they decided to start whacking the ones who buy too much.
even if people say it's gardening, someone could lie just to look good in front of everyone else and simply say I never did anything wrong.
I am just throwing it out there, I haven't posted in a long time, just thought I would add my 2 cents even if this may or may not be the reason.
I remember when people made this argument back when my account was hacked, back when EVERYONE and their DOG was getting hacked, before Square Enix implemented the Security Token. I love these people who make the "It didn't happen to me, so you must be doing something wrong" argument.
To be nice, and not insulting, I'll say this much. When a enormous majority of your playerbase is saying something and confirming their problems, coming together and fighting for a cause and being supported for it, guess what? They probably aren't doing something wrong.
Edited, Aug 1st 2009 2:38am by EndlessJourney
EndlessJourney wrote:
ZanonX wrote:
I just wanna say a what if thing.
What if all these people who were banned, were using their credit cards to buy gil and were banned and SE didn't wanna let you guys know so it wouldn't cause you to look down on someone you knew as a player.
All of you are pointing fingers at random stuff.
I mean doesn't SE know about who buys gil?
maybe they decided to start whacking the ones who buy too much.
even if people say it's gardening, someone could lie just to look good in front of everyone else and simply say I never did anything wrong.
I am just throwing it out there, I haven't posted in a long time, just thought I would add my 2 cents even if this may or may not be the reason.
What if all these people who were banned, were using their credit cards to buy gil and were banned and SE didn't wanna let you guys know so it wouldn't cause you to look down on someone you knew as a player.
All of you are pointing fingers at random stuff.
I mean doesn't SE know about who buys gil?
maybe they decided to start whacking the ones who buy too much.
even if people say it's gardening, someone could lie just to look good in front of everyone else and simply say I never did anything wrong.
I am just throwing it out there, I haven't posted in a long time, just thought I would add my 2 cents even if this may or may not be the reason.
I remember when people made this argument back when my account was hacked, back when EVERYONE and their DOG was getting hacked, before Square Enix implemented the Security Token. I love these people who make the "It didn't happen to me, so you must be doing something wrong" argument.
To be nice, and not insulting, I'll say this much. When a enormous majority of your playerbase is saying something and confirming their problems, coming together and fighting for a cause and being supported for it, guess what? They probably aren't doing something wrong.
Edited, Aug 1st 2009 2:38am by EndlessJourney
When crazy conspiracy theories have started to sound plausible something has gone seriously wrong.
Edited, Aug 1st 2009 7:05am by Lobivopis
Final Fantasy XI 12-14-11 Update wrote:
Adjust the resolution of menus.
The main screen resolution for "FINAL FANTASY XI" is dependent on the "Overlay Graphics Resolution" setting.
If the Overlay Graphics Resolution is set higher than the Menu Resolution, menus will be automatically resized.
The main screen resolution for "FINAL FANTASY XI" is dependent on the "Overlay Graphics Resolution" setting.
If the Overlay Graphics Resolution is set higher than the Menu Resolution, menus will be automatically resized.
I thought of it first:
http://ffxi.allakhazam.com/forum.html?forum=10&mid=130073657654872218#20
Lobivopis wrote:
When crazy conspiracy theories have started to sound plausible something has gone seriously wrong.
True, but I hope you're not suggesting this is one of them.
Now, some of the other conspiracy theories, about a company who stays silent and says nothing, are becoming more plausible with each passing day.
On the other hand, when a enormous chunk of your playerbase, who speaks with eachother, has friends, family, and what have you, on the game, as well as staying in touch with the community bands together, it's harder to call out on conspiracy.
Edited, Aug 1st 2009 3:17am by EndlessJourney
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