Connection Issue from South KoreaFollow

i got a call from them recently and they think its squares fault, and i rattled off the port numbers to the guy and he said they wouldnt unblock port 443 from the list i gave them saying its a commonly used port to route viruses through and hack systems and they had that blocked for months.

also they said its probably going to take a month at least to try and fix the problem at the longest, a week at the fastest

Edited, Aug 30th 2008 1:26am by Spooktc

Thanks for the info Spooktc.

Why on earth would it take a month, or even a week, to fix this? They were obviously able to block the ports in a matter of minutes because I went from playing the game, to logging out, to being unable to log back in less than an hour later. That seems rather odd...

I'm just bummed that I haven't been able to log in for two days, and it could possibly be another month before I could get back on. All my gardens on my mules are going to be dead... There goes millions of gil down the drain. -.-

Anyway, lucky you for getting someone there by 3:00! Let us know what the technician has to say after he leaves and if you're able to log back in. I'll just keep waiting for my guy to show at 5:00.

Hey, I remember a Meara...


Edit: back when I used to play Ramuh.

Also, I live in Wisconsin, U.S so no help for ya.

Edited, Aug 30th 2008 3:03am by Paskil

Did the tech, or the customer service person, at least say that the problem would be fixed and they would be able to open the appropriate ports again? Or could this possibly be permanent?

Bah, that's annoying! Here's hoping to a week.

Anyone try SE again?

more like wednesday since Tuesday here is still monday in states (labor day)

Meara i sent you a PM! ^^

My boyfriend tried some proxy servers or some such nonsense all day yesterday without luck. I'm not exactly sure what he was doing but it didn't work. I'll ask him later to post what he tried.

theyre saying Square enix is for sure blocking our IPs thinking koreans send too many attacks to their servers, so they advised us to tell square-enix to tell Japan servers to unblock our IPs

if you do a treacert in DOS you can see the path it takes to a japanese server over in mainland, I really believe they are blocking us due to korean hackers.

AHHH!!!

After seeing my main on my screen I wanted to post my "fix" and no sooner did I post it and switch back to FFXI I got the "No response from server" message -.-

How can SE be blocking Korean servers if we're able to connect to the game on borrowed wireless connections? I'm on it right now on some poor guy's wireless network. Sounds like an excuse to not accept blame for the problem to me.

Also, I just talked to a woman who plays from Seoul as well on Ramuh and she's on Xpeed without any issues.

Is it just KT customers that are having trouble? I didn't know LG had an ISP as well. Is it the same as KT or is it different?



Edited, Aug 30th 2008 6:47am by Meara

I'm on LG as well. Maybe KT and LG are partners or something when it comes to ISP.

Hey all,

I speak fluent Korean and have KT Telecom as well. I talked to the company Friday + Saturday and they said that they are not blocking any IPs or closed any ports, which makes me strongly believe that it is indeed SE's problem. I yelled at the SE customer service which probably didn't help, but they kept telling me that its a port-blocking issue which shouldn't be the case. If they are indeed blocking the Korean IP addresses, I'll contact a person who knows a person and see if they can contact SE to lift the block. Until then, we all play a waiting game.

PS: Might help if we all bombard the web tech support on POL as well to let them see how many customers are not able to access the game. If I could at least connect to POL, at least I could cancel my accounts lol.

Edited, Aug 31st 2008 2:11am by Demera