In my near two years of playing, I've made 4 GM calls. Luckily, I've had great experiences. One GM laughed at his own spelling mistakes and even got so frustrated trying to spell "completely" that he wouldn't talk about the situation anymore until I'd given him the correct spelling. Maybe its different when a GM gets called ON you, but my 4 calls always ended the same way.
[GM: XXX]: Is there anything else I can help you with today?
Renay: No, that's it! Thanks for your time.
[GM: XXX]: All right then, you have a good day and thank you for your GM call.
Ok, so not verbatum, but I found it amusing how each call ended with the same "script-like" response. Can anyone who's been thrown out of jail confirm that GMs don't always do this?
On the idea that maybe this isn't just the /echo command at work? Don't be so gullible guys. SE wouldn't pull funds from someone unless they had HARDCORE evidence that something shady was going on. My guess would be since a senior GM was on the case from the get go, would be that chat logs damned the parties involved.
GMs say they can't do anything about MPK, but once in Valk I called one because a guy was threatening to get his high lvl character and MPK us if we didn't move down the beach a little ways to kill off his lag. He sent shouts, tells, says, detailing everything. So not wanting to deal with the BS, I called a GM. The GM was in the process of telling me that he couldn't do anything about someone saying something when the high lvl char of the guy had a gob train of about 10 gobs heading to us. He then was able, because of seeing the act and the having the chat logs to prove it, to throw the guy in jail. Without the guy having popped off his mouth? Nothing could have been done, or so said the GM.
Also, remember that big update back on Feb. 14 where a lot of gilsellers were removed? My b/f, Ertyu, had over 1.5mil removed from his character during that update. He called a GM, and the GM explained that he'd been reported as a gilseller for camping Torrent for over 4 weeks, everyday. After explaining himself, the money was returned to him. So this leads me to think that if SE was going to take money, they would have concrete proof before doing anything permanent.
I still say BS to all this though.