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#1 Jul 16 2014 at 6:47 AM Rating: Decent
SoE has said that they forgot to pay the internet bill and gave a list of 3 domains to use. Has anyone else added these and found that they r not working even after flushing the dns? I tried all 3 given and even did a soft boot, after 2 attempts I found no resolve. I added the domain addresses to the primary and alternate for 1 attempt followed by a flushing of the dns with no effect. On the last try I added the third domain address by itself, flushed dns and did a soft boot. Still no connection.

Edited, Jul 16th 2014 8:48am by rickcan
#2 Jul 16 2014 at 7:52 AM Rating: Decent
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I was able to get the dns fixes to work last night when I went to log on to see if we were gonna raid, of course it was cancelled and all until further notice due to this wonderful issue. They say it is due to they forgot to pay their internet bill, how in the world does somebody who works for a major corporation such as SOE forget to pay the 1 bill that makes you the most money. I am personally calling BS! on this and it is more then likely an excuse for another issue. Anywho.......so far this morning can't log on to game, SOE website, forums or anything of theirs, so any of you computer geeks got a fix for this I think they might need your help, cause it looks like their IT people are slacking.
#3 Jul 16 2014 at 9:17 AM Rating: Decent
19 posts
Their web page won't load up for me and I get a black window when trying game log in. Is my new daily a visit to see if the game is playable ?

If they said they didn't pay the bill, it's the wrong time to be jovial in an attempt to divert customer dissatisfaction.

Is there any news or work-arounds?
#4 Jul 16 2014 at 10:33 AM Rating: Excellent
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Try this post at https://everquest.allakhazam.com/forum.html?forum=1&mid=1405419109293491850&h=50&p=1#30 -- OP may need to do multiple flushes to get it to work. Might try simply ipconfig also, which is how I got mine to clear after several attempts using the /flushdns option. Just in case that might help.

Yther Ore.
#5 Jul 16 2014 at 1:09 PM Rating: Decent
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Sometimes it's a bit leary hitting that enter key. If we put those IP's in the IPv4, who's DNS is that and does it matter when we go to other web sites?

When I try to go to SOE's site I get this:
soe.com or https://www.soe.com/
Timed out or:
Network Solutions
Backorder Domain
Renew Now

Man, what if they didn't renew their domain and someone just happened to be in the right place and bought it for $20 or whatever and now SOE is in negotiations with the new owner? ROFL
#6 Jul 16 2014 at 1:16 PM Rating: Decent
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kolobb wrote:
Sometimes it's a bit leary hitting that enter key. If we put those IP's in the IPv4, who's DNS is that and does it matter when we go to other web sites?


The first address goes directly to Sony's dns server (which they've presumably updated with the correct address/name correlations). The second goes to a google dns server (which looks like is one of the first tier A record servers). So presumably safe to use.
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#7 Jul 16 2014 at 1:26 PM Rating: Good
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Usually there's a grace period when a domain expires, allowing the original owner to re-acquire. But, clearly, someone at Sony with responsibility for maintenance of domain registrations is hiding under their desk atm.
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#8 Jul 16 2014 at 2:58 PM Rating: Decent
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Sippin wrote:
Usually there's a grace period when a domain expires, allowing the original owner to re-acquire. But, clearly, someone at Sony with responsibility for maintenance of domain registrations is hiding under their desk atm.


Yeah. My understanding is that the contact email went into the bit bucket (or at least that is what they are claiming, you'd think someone at NS would have actually contacted Sony directly, but I suppose the process could just be automated or something). There's a ton of possible explanations, but I'd lean towards a scenario where some nutty networking engineer created an ugly spaghetti-like mess of network namespace interconnections and dependencies that only he really understood. It worked for years. Then he left the company and no one touched it because it was working. Add about 5 more layers of namespace redirection on top of that, and it's entirely possible that you'd not even realize that somewhere buried in the guts of your system was a dependency on the .net namespace.

I've seen this sort of thing happen. And you almost never find and fix such things until after they bite you. And you usually don't have a clue why it bit you either. You just yank out the old rats nest and replace it with something new and shiny and hope that in 10 years, that's not also going to look like a complete mess that only a crazy person would have constructed like that.
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#9 Jul 18 2014 at 11:23 AM Rating: Good
I agree, they should have a XML doc of what links they own and sort it by when the have to Pay for it. They should of been on top of this.
Its part of their budget is it not.
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