Getting SOE to answer us like we are humanFollow

b cuz maybe somewhere they have sumthing asynig deleted toon/lost equipment and the such will not be refunded or whatever so they just ignore it b cuz the person should have read it .... just a suggestion

Couldn't you have posted this to the other thread you already started about the exact same thing and that is only on the second page? Or better yet type it into notepad and save it to your desktop, then you could open it up and look at it whenever you wanted?

Here's a quarter...

If you're on the MM server there is a very good chance that the GMs are "up to their armpits in alligators." The enormous problems with the 1017 errors last night pretty much means there may be hundreds of petitions in queue (there were 10 chat rooms filled for 3 hours...ouch). I can really understand your anger and frustration at this moment, for my magician lost 3 very valuable items last night due to their system problems. The reality of the situation is SOE is in crisis mode, and responding to all of the petitions will take some time. The GMs and guides are highly outnumbered. All you can do is be patient and know that resurrections will be given priority status over other petitions.

Personally, I’ve opted to hold off playing EQ for another 1-2 weeks until their systems stabilize. This would also be a good time to work on repetitious activity that doesn't require zoning (i.e. tradeskills or increasing spell skills).

Not saying I agree with how they run their company, but in a nutshell "welcome to customer service in the 21st century."