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#1 Jan 30 2004 at 1:28 PM Rating: Decent
What is this /claim thing? When I logged in, there was this message saying "type /claim to claim your reward" kind of message. The command didn't really do anything... Anyone know the scoop?

*baffled*
#2 Jan 30 2004 at 2:25 PM Rating: Good
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2,196 posts
I think it is in regard to your purchasing LDoN or PoP - For buying one of the two expansion packs, you will get a spiffy weight reducing backpack in your inventory. I cannot remember the other item.
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#3 Jan 30 2004 at 2:35 PM Rating: Good
Ministry of Silly Cnuts
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19,524 posts
Yes it's a 'freebie' for buying an online expansion (in this case, GoD)

I (like several other players in PoK thias pm) typed /claim, was asked to confirm that I really want the gift on this toon (1 gift per account). Clicked 'Yes' and Hey Presto!

Nothing Smiley: frown

Exactly the same happened when I bought LDoN. Anyone else?
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#4 Jan 30 2004 at 2:35 PM Rating: Decent
Well, in talking with people in bazaar, pretty much everyone had that message pop up. I certainly haven't installed any new software lately, either. I'm somehow thinking this is related to GoD, and if you buy that on CD you will get a backpack, like with LDoN or whatever. Probably just put the command in too early, like they did with the message about free beta in EQii with purchase of Lords of EQ. ;-)

Thanks!
#5 Jan 30 2004 at 3:00 PM Rating: Decent
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329 posts
I just bought LDoN in the store (first last night woo!) and was expecting my cool, upgradable backpack. When I type claim, it tells me I have no pending rewards. Do I have to be somewhere special to claim?
#6 Jan 30 2004 at 4:38 PM Rating: Decent
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3,829 posts
Nobby wrote:

Yes it's a 'freebie' for buying an online expansion (in this case, GoD)

I (like several other players in PoK thias pm) typed /claim, was asked to confirm that I really want the gift on this toon (1 gift per account). Clicked 'Yes' and Hey Presto!

Nothing

Exactly the same happened when I bought LDoN. Anyone else?



Actually, it's a reward for NOT buying the online expansion. Think about it...SOE wants to sell their expansion direct to you via online downloads. They ALSO want to sell it to retailers who will sell it to you (probably through mass distributors.) In essence, they are competing with their own customers.

Retailers and distributors HATE this practice. This is the case with just about any company that used to sell through retailers that makes the shift to selling direct. (I know this because the company I used to work for, who made digital projectors, attempted to shift to a direct model and ran into many of these issues, and it nearly destroyed the company because they didn't have the direct customer base and advertising structure the retailers did, and the retailers no longer wanted anything to do with them.) Sure, in selling direct the manufacturer can increase his profit margin by cutting out the middle man. But the middle man doesn't WANT to be cut out, because every time the manufacturer sells direct, he is taking money that the retailer could make in his SuperStore, and if a manufacturer is going to attempt to straddle the fence and sell in BOTH channels, the middle man is going to make him pay for it.

Thus was born a pattern of throwing a little "bonus" into products sold via retail that the consumer doesn't get if she buys direct, like the /claim rewards. If you buy direct from SOE, it's very nice and convenient. For the 6 weeks prior to release day, you get your files in dribs and drabs, and on release day, whammo! They're active. Buy from the store, you have to haul your lazy backside out of your desk chair and into your car and down to the local Best Buy or whatever and actually purchase the damned thing, bring it home, install it, activate it, etc, etc, etc. So your "bonus" for buying direct is sheer convenience. In order to balance this out and preserve their retail channel, the manufacturer has to include a bonus in retail-purchased items which might, just MIGHT, make it worth the hassel of quitting playing long enough to go buy and install a CD.

Long story short.../claim isn't gonna do you a bit of good, because you are direct downloading your expansions. You have to weigh the benefits of the direct download against the uberness of the bonus gift.

Ambrya

#7 Jan 30 2004 at 6:14 PM Rating: Decent
I bought two copies of LDON...one for each account. I read about this /clain feature and a freebie and thought it would be cool to see what they were giving away. So I typed /claim with my primary toon on my first acct...it did not tell me to type claim. Anyway, when I did it told me that I had nothing to claim. :-(

So...I thought maybe I had done soemthing wrong, and before I called tech support or wasted any time on it I would install on my second account and type /calim there. I ahd the exact same result on it.

So I fired a little hateful message to EQ support and then forgot about until I just read this post. That has been three weeks ago...so it shows how important this was to me and how responsive EQ support is!

#8 Jan 30 2004 at 6:22 PM Rating: Decent
I should clarify...I bought two copies at Best Buy...not online. I did not know about the /claim bonus until I got home and read it in the manual while the first was installing. Each copy also came with a cool keychain that my kids nabbed.

But, as I said...no /claim reward. Thanks for nothing! ;-)
Prolly some +1 save vs fire 2 ac wrist item anyway.
#9 Jan 30 2004 at 6:26 PM Rating: Decent
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136 posts
my husband and i have our own accounts... we both purchased the box'd version of LDoN... he typed /claim reward and got nothing, and i typed /claim reward and got my backpack... well, it turns out that my husband did get his, he just couldn't tell because he was using a custom UI that didn't support the new graphic for the freebie bag... it was there when he loaded the default UI... as for all ye peeps who purchased it online, you dn't get a freebie reward... but the bag isn't that great to me... but i'm making leatherfoot backpacks :)

Solarinth Starblazer 42 half elf ranger
Blitzwolf Thunderpaw 42 halfling druid
Rochelle 41 erudite cleric
Kaitha 29 vah shir warrior

eta 10 days and counting til dsl is activated and i can rejoin norrath and stop annoying alla's friends...
#10 Jan 30 2004 at 6:58 PM Rating: Decent
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170 posts
There's a message on the Main EverQuest Site about why it popped up today...they were trying to fix the problem where people who should have gotten their bags didn't, but the fix didn't work, and then they tried again and supposedly it works now.

I'm kind of annoyed about the bag too...I didn't know about it, but I had those Best Buy Rewards so I almost picked it up in the store when I was there before Xmas. But then I found out that it wasn't stored on your Rewards card, but you had to wait for certificates in the mail. So I didn't buy it. But when I got home that night, a bunch of my friends had just bought it so I figured, "what the hell", and bought it online. Then I found out that I missed out on the bag. So I was pretty pissed off at myself for not just getting it anyway, so what about saving the $3, at the time I had no WR bags at all...

Game on,

The Oneiromancer
#11 Feb 03 2004 at 8:04 AM Rating: Default
For most of you who aren't sure why you didn't get the bag, I recall my ex-fiancee telling me about the quest you have to do (really easy) to get it. It involves the keychain that comes in the box, and you have to go to a website and arrange the symbols to get the quest (or just know someone who's done it and emulate them). It's an ok bag, especially if you don't have many WR bags. I haven't done mine because I'm still not sure what toon I want it on, and you only get one.
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